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WF-UVK6J6

Mattel discontinues Hello Barbie doll, service no longer works

Mattel has discontinued the Hello Barbie doll, an AI-powered toy that used speech recognition and WiFi to chat with children. The service for the doll is no longer working, leaving the toy non-functional. Mattel provides customer support contact information for affected consumers.

Date it happened
2015-01-01
Organisation involved
Mattel
Product, system or model
Hello Barbie doll
Where this came from
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Attribution

This incident was imported from hellobarbiefaq.mattel.com. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.

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