WF-VYC8BW
Amazon's AI Cameras Incorrectly Penalized Delivery Drivers for Mistakes They Did Not Make
Amazon's automated performance evaluation system involving AI-powered cameras incorrectly punished delivery drivers for non-existent mistakes, impacting their chances for bonuses and rewards.
- Date it happened
- 2021-09-20
- Organisation involved
- Amazon
- Product, system or model
- Netradyne cameras have "four lenses that record drivers when they detect "events" such as following another vehicle too closely, stop sign and street light violations, and distracted driving. When the
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.