WF-WQUTKE
Facebook Mistakenly Blocked Small Business Ads
Facebook’s AI mistakenly blocked advertisements by small and struggling businesses, after the company allegedly leaned more on algorithms to monitor ads on the platform with little review from human moderators.
- Date it happened
- 2020-11-11
- Organisation involved
- Product, system or model
- Facebook deploys automated spam filters to moderate content and take down ads/posts that violate its content policies.
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.