Edward and Tammy Lynn Ryan's lawsuit, filed Jan. 7, 2026 in federal court in West Virginia, alleges Liberty Mutual and vendors including CCC Intelligent Solutions, Snapsheet and Claim Assist underpaid their claims after an April 2025 tornado damaged their home and five vehicles. The suit claims Claim Assist's AI-driven platform scores adjusters to close claims quickly and cheaply; Liberty Mutual's initial home estimate was $24,304.44 against a public adjuster's $160,126.17. The case is pending and the allegations have not been proven.