WF-YU5RGY
Auto-Insurance Photo-Based Estimation Allegedly Gave Inaccurate Repair Prices Frequently
Auto-insurance companies' photo-based estimation of repair price was alleged by repair shop owners and industry groups as providing inaccurate estimates, causing damaged cars to stay in the shop longer.
- Date it happened
- 2021-04-13
- Organisation involved
- insurance companies
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.