University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins
University of Toronto students reported that ProctorU and other online exam-monitoring services created discriminatory and stressful check-in experiences for BIPOC students during remote exams. One U of T student said ProctorU's identity-verification process often failed to recognize her passport, forcing manual checks and consuming exam check-in time. ProctorU said human proctors made final identity and integrity decisions.
- Date it happened
- 2020-06-01
- Organisation involved
- University of Toronto
- Product, system or model
- Remote exam proctoring software, ProctorU remote proctoring software, ProctorU identity-verification system, ProctorU
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.