Zoom quietly changes terms to permit AI training on user data
Zoom modified its Terms of Service in March to permit training its AI models on user audio, video, and chat content. Users are not given a real opt-out; when the AI features are enabled, participants are told they can only leave the meeting or agree. The company responded with a blog post and statement clarifying that it will not use content without consent, but critics argue the choice is not meaningful. The backlash raises concerns about privacy and trust.
- Date it happened
- 2023-03-01
- Organisation involved
- Zoom Video Communications, Inc.
- Product, system or model
- Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose
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