Study finds Uber and Lyft drivers discriminate against passengers by race and gender
An NBER working paper reports on nearly 1,500 ride-hailing trips conducted in Seattle and Boston. It found that African American passengers were subject to longer waiting times and more frequent cancellations, and that female passengers were taken on longer, more expensive rides. The paper suggests that removing passenger names from trip booking could reduce the immediate discrimination.
- Organisation involved
- Uber and Lyft
- Product, system or model
- Uber and Lyft
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