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Uber Allegedly Wrongfully Accused Drivers of Fraud via Automated Systems
Uber was alleged in a lawsuit to have wrongfully accused its drivers in the UK and Portugal of fraudulent activity through automated systems, which resulted in their dismissal without a right to appeal.
- Date it happened
- 2018-07-07
- Organisation involved
- Uber
- Product, system or model
- Uber uses algorithms to detect fraud, such as strategically logging out to await higher surge pricing or declining work offered, in driver accounts. These algorithms have the ability to dismiss driver
Where this came from
Attribution
This incident was imported from AI Incident Database and is used under CC BY-SA 4.0. Our additions to it — the structured fields, the translation, the checks against other reports — are published under the same licence.
This is a record of what was reported, not a finding that anyone broke the law. If it names your organisation and you believe it is wrong, the corrections process is free and open to everyone.