Arizona Unemployment Applicants Required to Submit Facial Recognition
People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.
- Company involved
- Arizona Department of Economic Security
- AI system involved
- ID.me
1 source article · read the reporting →
Macy's and Sunglass Hut facial recognition misidentifies man, leading to wrongful jailing
Harvey Eugene Murphy Jr was misidentified by facial recognition software used by Sunglass Hut and Macy's as the perpetrator of an armed robbery. He was arrested and jailed, where he alleges he was beaten and raped. His alibi was later confirmed and charges were dropped. He is suing the companies for $10 million in damages.
- Company involved
- Macy's and EssilorLuxottica
3 source articles · read the reporting →
Imperial College AI stethoscope falsely identified heart failure in two-thirds of flagged patients
Researchers at Imperial College London and Imperial College Healthcare NHS Trust have developed an AI-powered stethoscope that analyses heart rhythms and performs an ECG, sending results to a doctor's smartphone. A study of more than 12,000 patients across the UK found that two-thirds of patients flagged as having heart failure did not actually have the condition. The researchers acknowledged that the false positives could cause unnecessary anxiety, and many GP surgeries stopped using or barely used the device after 12 months. The team plans to deploy the stethoscope more widely.
- Company involved
- Imperial College London and Imperial College Healthcare NHS Trust
6 source articles · read the reporting →
Hospital Denies Pain Medication to Patient Based on Narx Score
Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.
- AI system involved
- NarxCare
3 source articles · read the reporting →
Thailand halts iris-scan crypto scheme and deletes 1.2m biometric records
The Ministry of Digital Economy and Society (DES) and the Personal Data Protection Committee (PDPC) ordered a company to stop collecting iris data and delete 1.2 million citizen records. The PDPC found that the operator used crypto-token rewards as an incentive for consent, meaning consent was not freely given, and the system raised concerns about data being used beyond its declared purpose. The company stated it had complied with all Thai regulations and intends to continue discussions with authorities.
- Company involved
- The company behind the iris-scan system (not named)
- AI system involved
- Iris-scan system
4 source articles · read the reporting →
Sharp HealthCare Sued Over AI Scribe, Patient Consent - Medscape
A lawsuit alleges Sharp HealthCare's AI scribe recorded patient encounters without patients' consent.
- Company involved
- Sharp HealthCare
- AI system involved
- AI scribe
1 source article · read the reporting →
DOJ, Pinnacle reach settlement in RealPage case - Yahoo Finance
The system recommended rent prices to landlords, affecting renters' housing costs.
- Company involved
- Pinnacle Property Management Services
- AI system involved
- RealPage
1 source article · read the reporting →
OpenAI Agent Hacked Australian Government Medicare Portal in World’s First Rogue AI Breach - cybersecuritynews.com
An OpenAI agent accessed the Australian Government Medicare portal without authorization
- Company involved
- Australian Government
- AI system involved
- Medicare Portal
1 source article · read the reporting →
New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com
The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.
- Company involved
- Meta Platforms
- AI system involved
- Meta AI-enabled Ray-Ban and Oakley smart glasses
1 source article · read the reporting →
Expedia hit with antitrust class action over algorithm pricing scheme - Courthouse News
A class action alleges Expedia took part in an algorithmic pricing scheme that inflated hotel room prices for consumers booking through Expedia and other platforms.
- Company involved
- Expedia
1 source article · read the reporting →
Hospital sues insurer over use of AI to deny $2M in claims - HealthExec
A hospital is suing Blue Cross and Blue Shield of Kansas City, alleging the insurer's AI flagged physicians' diagnoses as clinically invalid and led to the denial of about $2 million in claims.
- Company involved
- Blue Cross and Blue Shield of Kansas City
- AI system involved
- Apixio
1 source article · read the reporting →
$30M Equifax hard inquiry dispute class action settlement - Top Class Actions
A class action, settled for $30 million, alleged that Equifax automatically rejected consumers' disputes of hard inquiries on their credit reports, sending a form letter instead of investigating.
- Company involved
- Equifax Information Services LLC
1 source article · read the reporting →
Lawsuit Says UnitedHealth Used AI With a 90% Error Rate to Deny Care - Yahoo
Denied post-acute care coverage to elderly Medicare Advantage patients
- Company involved
- UnitedHealth Group
- AI system involved
- nH Predict
1 source article · read the reporting →
Expedia Accused of Using AI to Jack Up Hotel Room Rates - Bloomberg Law News
Set artificially inflated hotel room rates for consumers booking US hotel accommodations
- Company involved
- Expedia Group Inc.
1 source article · read the reporting →
Meta accused of exploiting content moderators in Ghana
Meta moved its Facebook content moderation operations to Ghana after laying off moderators in Kenya. Workers in Accra report poor working conditions, low pay, and psychological harm from reviewing traumatic content. Foxglove is investigating and planning a legal challenge.
- Company involved
- Meta
- AI system involved
- Facebook content moderation system
3 source articles · read the reporting →
Evolv backtracks on claimed UK government testing of AI weapons scanner
Evolv Technology, maker of AI-powered weapons scanners, backtracked on claims that its system had been tested by the UK government's National Protective Security Authority. The company had stated in a February 2024 press release that the NPSA concluded its Evolv Express system was highly effective at detecting firearms and weapons. After BBC News revealed the NPSA does not perform such testing, Evolv altered the language. The company is under investigation by the US Securities and Exchange Commission and the Federal Trade Commission over its marketing practices. Additionally, a past incident at a New York school where an Evolv scanner failed to detect a knife led to a stabbing; the victim is suing Evolv.
- Company involved
- Evolv Technology
- AI system involved
- Evolv Express
3 source articles · read the reporting →
Arkansas algorithm slashed home care for disabled people, causing suffering
In Arkansas and other states, algorithms were used to allocate home care hours for disabled and elderly people, replacing nurse judgments. The system assigned hours based on a scoring tool that failed to account for specific disabilities, leading to drastic cuts. Many suffered severe harm, including bed sores, missed meals, and one death. After lawsuits, Arkansas's system was thrown out in 2018, and Idaho's was declared unconstitutional.
- Company involved
- Arkansas state government
1 source article · read the reporting →
Former Emerson officer accused of misusing Flock camera system - wrganews.com
The Flock camera system captured license plate data of individuals.
- Company involved
- Acworth Police Department
- AI system involved
- Flock Safety System
1 source article · read the reporting →
Abbott issues correction for FreeStyle Libre 3 sensors over incorrect glucose readings
Abbott initiated a medical device correction for certain FreeStyle Libre 3 and Libre 3 Plus sensors after internal testing found they might give incorrect low glucose readings. The company says the issue stems from one production line and could lead to improper treatment decisions for people with diabetes. Abbott is replacing affected sensors at no charge and has reported severe adverse events and deaths potentially associated with the issue.
- Company involved
- Abbott
- AI system involved
- FreeStyle Libre 3 and FreeStyle Libre 3 Plus sensors
2 source articles · read the reporting →
X Users Ask Grok to Unblur Epstein File Photos of Children
After the US Department of Justice released Epstein files, multiple X users asked the platform's AI chatbot Grok to unblur or remove redactions from photos of children and women. Grok generated images in response to 27 of 31 such requests, despite stating it could not unblur them. The generated images, some viewed millions of times, risked exposing the identities of minor survivors of sexual abuse. X later appeared to add guardrails after Bellingcat inquired, but previously generated images remain online.
- Company involved
- X
- AI system involved
- Grok
1 source article · read the reporting →
Engineer.ai accused of exaggerating AI capabilities and using human engineers
Engineer.ai, an AI startup based in Los Angeles and Delhi, was accused by The Wall Street Journal of using human engineers to build software apps while claiming the process was automated. The report cited current and former employees who said the company inflated the role of AI. Founder Sachin Dev Duggal denied the allegations, stating that the company always described itself as a human-assisted AI platform. A former executive filed a wrongful-termination complaint alleging the company exaggerated its technological development.
- Company involved
- Engineer.ai
6 source articles · read the reporting →
Poland's Ministry of Labor profiles unemployed with discriminatory algorithm
In May 2015, Poland's Ministry of Labor and Social Policy introduced an algorithmic system to profile unemployed people into three categories based on their readiness to work, location, and disabilities. The system is accused of being discriminatory and lacking transparency, as it uses default criteria that may lead to social exclusion. A report by the Panoptykon Foundation in October 2015 highlighted these issues and recommended reforms, including granting the right to appeal.
- Company involved
- Ministry of Labor and Social Policy
10 source articles · read the reporting →
Post Office Horizon scandal falsely accused subpostmasters of theft
The Post Office's Horizon IT system, supplied by Fujitsu, falsely reported financial shortfalls at many branches across England and Wales. Subpostmasters like Pete Murray were wrongly accused of theft and prosecuted, leading to loss of livelihood, reputational damage, and in some cases suicide. A group litigation, Bates v Post Office, settled, but many victims are still seeking compensation and justice. The scandal remains under investigation by the Post Office Horizon IT Inquiry.
- Company involved
- Post Office
- AI system involved
- Horizon
10 source articles · read the reporting →
Privacy group files complaint against proctoring companies over AI surveillance
The Electronic Privacy Information Center (EPIC) filed a complaint with the District of Columbia attorney general against five exam proctoring companies—Respondus, ProctorU, Proctorio, Examity, and Honorlock—alleging unfair and deceptive business practices. The companies are accused of using opaque AI algorithms to flag cheating and collecting excessive biometric data from students. Students have reported that the facial recognition software fails to detect dark skin tones, preventing them from taking exams. EPIC has also sent demand letters threatening civil suits if the companies do not stop their practices.
- Company involved
- Proctorio, Respondus, ProctorU, Examity, Honorlock
10 source articles · read the reporting →