Where automated decisions went wrong

Uber fined €825 million for suspending drivers through algorithms without human review - MediaNama

Uber fined €825 million for suspending drivers through algorithms without human review MediaNama

1 source article · read the reporting →

Uber set for €825mn Dutch fine over automating driver suspensions - Financial Times

The system automatically suspended Uber drivers.

Company involved

Uber

1 source article · read the reporting →

In-house counsel group accuses rival of training AI on its materials - Reuters

In-house counsel group accuses rival of training AI on its materials Reuters

1 source article · read the reporting →

The New York Times sues Perplexity for copyright infringement

The New York Times filed a lawsuit against AI startup Perplexity, alleging the company illegally scraped and distributed its copyrighted content to generate search responses. Perplexity's spokesperson dismissed the suit, comparing it to past unsuccessful legal actions against new technologies. The case is pending in the Southern District of New York.

Company involved

Perplexity

4 source articles · read the reporting →

Family of 25-year-old worker electrocuted at QTS data center files wrongful death lawsuit

The family of a 25-year-old worker who was electrocuted at the QTS data centre campus in Fayette County, Georgia, filed a wrongful death lawsuit, according to 11Alive.

Company involved

QTS (Quality Technology Services)

AI system involved

Fayetteville data centre campus

1 source article · read the reporting →

Sirius XM Wins Dismissal of AI-Fueled Racial Job Bias Claims (1) - Bloomberg Law News

The AI system screened and rejected job applicants, including Arshon Harper, who applied to 150 positions and received only one interview.

Company involved

Sirius XM Radio LLC

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Fired Teacher Says AI Tainted Review And Arbitration - law360.com

The AI-generated performance evaluation contributed to the teacher's termination.

Company involved

Concord Public Schools

1 source article · read the reporting →

Canadian artist ends legal action against Google after its AI wrongly labeled him a sex offender - cybernews.com

The system generated a false summary labeling Ashley MacIsaac as a convicted sex offender.

Company involved

Google

AI system involved

AI Overviews

1 source article · read the reporting →

California newsroom replaces dozens of laid-off reporters with AI writers - New York Post

AI-generated articles replaced human-written stories, leading to layoffs of dozens of reporters and reduced local news coverage.

Company involved

McClatchy Media

1 source article · read the reporting →

New York Times Accuses OpenAI of Stealing News Content - SNRT News

نيويورك تايمز تتهم "أوبن إيه آي" بسرقة محتوى إخباري - SNRT News

The New York Times, in a court filing, accused OpenAI of using millions of its articles without permission to train AI models, calling it a staggering theft. A Microsoft scientist quoted in the filing described it as possibly the largest theft of human effort, though Microsoft said it was a personal view. The Times and other publishers are suing for copyright infringement, while the US Justice Department has backed OpenAI and Microsoft, citing scientific progress and national security.

Company involved

OpenAI

AI system involved

ChatGPT

1 source article · read the reporting →

Lieff Cabraser and Greer Injury Lawyers Announce Federal Class Action Lawsuit Against X.AI Corp and MZX Tech LLC for Nuisance,…

The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.

Company involved

X.AI Corp and MZX Tech LLC

AI system involved

Colossus I, Colossus II, MACROHARDRR, Minihard data centers and gas turbines

1 source article · read the reporting →

Deloitte report for N.L. healthcare contains likely AI-generated false citations

Newfoundland and Labrador's $1.6 million Health Human Resources Plan, authored by Deloitte, contains at least four citations to research papers that do not exist, likely generated by artificial intelligence. The errors were discovered after the report was published by the Department of Health and Community Services in May. Researchers named in the false citations confirmed their work was misattributed and the papers are nonexistent. The provincial government and Deloitte have not responded to questions about the report.

Company involved

Deloitte

AI system involved

Azure OpenAI

3 source articles · read the reporting →

Microsoft replaces journalists with AI for MSN news curation

In May 2020, Microsoft ended its contract with PA Media, resulting in the sacking of around 27 journalists who curated news for the MSN website and Edge browser. The company replaced them with artificial intelligence software to automate the selection and editing of news stories. The decision was part of a global shift away from human curation, raising concerns about the potential for inappropriate content. The journalists faced job losses amid a challenging media industry.

Company involved

Microsoft

10 source articles · read the reporting →

Canada Investigates Landlords' Use of AI Rent-Setting Software YieldStar

The Competition Bureau of Canada is investigating allegations that major corporate landlords, including Dream Unlimited, used AI-powered software YieldStar to coordinate rent increases. Tenant advocacy groups filed over 100 complaints, claiming the software recommended above-market rents, exacerbating housing affordability. Some landlords have since halted use of YieldStar amid public backlash, while the investigation continues.

Company involved

Dream Unlimited

AI system involved

YieldStar

7 source articles · read the reporting →

NTB publishes AI-generated false quotes and fictitious director in Telenor report story

On 15 October 2025, Norwegian news agency NTB published a news story about Telenor's annual security report that contained five fabricated quotes and a non-existent security director, Håkon Berg. The errors were caused by incorrect use of artificial intelligence, according to NTB's news editor. Telenor contacted NTB shortly after publication, and the agency retracted the story and apologised.

Company involved

NTB

1 source article · read the reporting →

RCMP used IntelCenter facial recognition without disclosure

The RCMP in British Columbia secretly subscribed to IntelCenter's facial recognition service, which matched faces against a database of 700,000 faces tied to terrorism. Internal emails revealed the force broke its own procurement rules and hid the purchase. The RCMP claimed it was only for testing, but documents showed active use. The contracts ended in 2019.

Company involved

Royal Canadian Mounted Police (RCMP)

AI system involved

IntelCenter Check

10 source articles · read the reporting →

Chicago Tribune sues Perplexity AI for copyright infringement

Chicago Tribune Company, LLC filed a lawsuit against Perplexity AI, Inc. in the Southern District of New York on December 4, 2025. The complaint alleges copyright infringement under 17 U.S.C. § 501. The case is assigned to Judge Loretta A. Preska.

Company involved

Perplexity AI, Inc.

5 source articles · read the reporting →

NYT sends cease and desist to Perplexity over content use

The New York Times sent a cease and desist letter to AI search engine Perplexity, alleging that the startup has been using its copyrighted journalism without a license. The letter claims Perplexity has been 'unjustly enriched' by using the publisher's content. Perplexity had previously assured the Times it would stop crawling its content, but the Times says its content still appears in Perplexity's results.

Company involved

Perplexity

AI system involved

Perplexity

5 source articles · read the reporting →

Curtin University lobbies for retraction of unethical Uyghur facial recognition study

Curtin University has repeatedly urged publisher Wiley to retract a study that used facial recognition technology to identify Uyghur and Tibetan minorities. The research, conducted by Associate Professor Wan-Quan Liu, breached ethical codes including failure to obtain informed consent and approval. The university has since strengthened its oversight of informal research activities. The publisher is now reconsidering its decision to keep the article online.

Company involved

Curtin University

9 source articles · read the reporting →

Sidewalk Labs releases Toronto waterfront plan amid privacy concerns

Sidewalk Labs, a subsidiary of Alphabet, released a 1,500-page plan for a new development on Toronto's eastern waterfront, including the Quayside site. The plan involves extensive data collection and management, raising privacy concerns from critics and the public. Waterfront Toronto, the overseeing body, is reviewing the plan and has expressed concerns about its scope and data governance. The company has proposed an independent trust to oversee data, but critics remain unsatisfied.

Company involved

Sidewalk Labs

AI system involved

Quayside development

10 source articles · read the reporting →

Perplexity sued by Dow Jones for alleged copyright infringement

Perplexity, an AI search engine, was sued by Dow Jones, the publisher of the Wall Street Journal and New York Post, on October 21, 2024. The lawsuit alleges that Perplexity's AI reproduces copyrighted articles without permission. Perplexity denies the allegations and states it responded to outreach from News Corp before the lawsuit was filed.

Company involved

Perplexity

AI system involved

Perplexity

10 source articles · read the reporting →

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved

Tyndaris Investments

AI system involved

K1

10 source articles · read the reporting →

Sullivan & Cromwell apologises for AI hallucinations in court filing

Sullivan & Cromwell, an elite Wall Street law firm, used an AI tool to help draft a court filing in the Prince Group case. The filing contained inaccurate citations and misquoted the US bankruptcy code due to AI hallucinations. The errors were uncovered by opposing counsel Boies Schiller Flexner, and the firm apologised to the judge and filed a corrected version. The firm stated that its AI policies were not followed and its review process failed to catch the mistakes.

Company involved

Sullivan & Cromwell

3 source articles · read the reporting →

Trivago loses Australian appeal over misleading hotel rate rankings

The Federal Court of Australia has dismissed Trivago's appeal against a ruling that the online travel company breached Australian consumer law. The court found that Trivago's website used an algorithm that gave prominence to hotels paying higher fees, so the most prominent offers were not always the cheapest for consumers. Consumers may therefore have paid more for rooms, and hotels lost direct bookings. The case returns to the Federal Court for consideration of penalties and other orders sought by the Australian Competition and Consumer Commission.

Company involved

Trivago

10 source articles · read the reporting →