The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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260 incidents closest to “CMX Automate” · matched on meaning · public reporting

WF-VL9YSL1 Jul 2022

Meta fails to block hate speech ads in Kenya test

Global Witness and Foxglove submitted test ads containing violent hate speech in English and Swahili to Facebook. The ads were approved for publication, demonstrating that Meta's content moderation systems failed to detect the hate speech. The groups had previously conducted similar tests in Myanmar and Ethiopia with the same result. Meta did not respond to the groups' outreach.

Company involved
Meta
AI system involved
Facebook's content moderation system

2 source articles · read the reporting →

WF-GW2MT21 Jul 2015

Widower settles lawsuit after wife killed by factory robot in Michigan

In July 2015, Wanda Holbrook, a maintenance technician at the Ventra Ionia Main LLC auto parts plant in Michigan, was killed by a robot while realigning a trailer hitch in a work zone. Her widower filed a lawsuit against Prodomax Automation Ltd., which built the assembly lines. The case settled confidentially mid-trial in a Michigan federal court.

Company involved
Ventra Ionia Main LLC

10 source articles · read the reporting →

WF-FJWEWY23 Sep 2025

Disney sends cease and desist to Character.AI over copyright

Walt Disney Company sent a cease and desist letter to Character.AI, alleging that the chatbot developer uses Disney's copyrighted characters without authorization. Disney expressed concern that the platform could damage its brand long term. The letter demands immediate action to stop using the characters.

Company involved
Character.AI
AI system involved
Character.AI

5 source articles · read the reporting →

WF-H9OY8625 Sep 2024

Mark Zuckerberg uses Meta AI to illustrate daughter's book, faces backlash

Mark Zuckerberg used Meta AI to generate illustrations for a children's book written by his six-year-old daughter, August. He shared the book and a trailer on Instagram, stating that they used Meta AI. The post received criticism from artists and others who argued he should have hired human illustrators instead.

AI system involved
Meta AI

5 source articles · read the reporting →

WF-Q716GK23 Mar 2018

Tesla Model X on Autopilot hits crash attenuator in Mountain View, killing driver

On 23 March 2018, a Tesla Model X P100D operating with Autopilot hit a damaged crash attenuator on US Highway 101 in Mountain View, California, killing the driver. The NTSB found that Autopilot steered the vehicle into a highway gore area because of system limitations, and that the driver was distracted and over-reliant on the partial driving automation. Two other vehicles were struck; one driver sustained minor injuries.

Company involved
Tesla
AI system involved
Autopilot

9 source articles · read the reporting →

Worker killed by robot at SKH Metals car parts factory in India

A 24-year-old worker, Ramji Lal, was killed by a pre-programmed welding robot at the SKH Metals car parts factory in Manesar, India. The robot's welding sticks pierced his abdomen when he reached from behind to adjust a dislodged metal sheet. Police have booked the company management and contractor on charges of causing death due to negligence, and an investigation is ongoing.

Company involved
SKH Metals

6 source articles · read the reporting →

WF-CC7AFU18 Jan 2026

Beep automated bus rear-ended by Tesla in Washington D.C.

An automated bus operated by Beep was rear-ended by a Tesla driver making an illegal lane change in Washington D.C. on 18 January 2026. The bus, part of a pilot programme with the U.S. Department of Transportation, had a human backup driver and sustained minor cosmetic damage. Service was temporarily paused but resumed after a review found the bus operated appropriately. No police were called and the incident was not reported to NHTSA as the damage was under $1,000 and the other driver was at fault.

Company involved
Beep
AI system involved
Beep automated bus

2 source articles · read the reporting →

WF-YH3S8G20 Sep 2026

A Waymo Drove Into a Denver Farmers Market. Colorado Police Had No Mechanism to Ticket It. - Gadget Review

A driverless Waymo entered a Denver farmers market past barricades and a stop sign, disrupting vendors and staff.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-J1W70Y2 Sep 2025

X platform enables deepfake porn and abuse against women activists

Caitlin Roper, a women's rights activist, reports that she and her colleagues at Collective Shout have been subjected to a sustained campaign of misogynistic threats, abuse, and deepfake pornography on X (formerly Twitter). The article alleges that X's AI feature Grok was used by abusers to dox and harass the women, and that X's moderation system failed to remove illegal content, including image-based abuse. Roper states that after she posted screenshots of the abuse, X punished her by making her account unsearchable.

Company involved
X (formerly Twitter)
AI system involved
Grok

2 source articles · read the reporting →

WF-DDDGZY13 Oct 2025

Xiaomi SU7 fatal crash in Chengdu raises EV safety concerns

A Xiaomi SU7 electric vehicle crashed in Chengdu, China, and caught fire. Bystanders were unable to open the electronic door handles to rescue an occupant, and a 31-year-old male driver died. The incident follows an earlier fatal SU7 crash that raised questions about the vehicle's smart driving features, and has intensified scrutiny on electronic door handle safety.

Company involved
Xiaomi
AI system involved
SU7

3 source articles · read the reporting →

WF-QDHS2O15 Feb 2026

Moonwell loses $1.78M after AI-generated code from Claude Opus 4.6 causes oracle pricing error

DeFi lending protocol Moonwell lost $1.78 million after an oracle pricing error in smart contract code partially written by Anthropic's Claude Opus 4.6 model. The error valued cbETH at approximately $1.12 per token instead of its actual market price of nearly $2,200, triggering instant liquidations. Moonwell contained the issue by reducing the cbETH borrow cap, but users suffered catastrophic losses. The incident has sparked debate about the risks of AI-generated code in smart contracts.

Company involved
Moonwell
AI system involved
Claude Opus 4.6

4 source articles · read the reporting →

WF-GCB7V21 Jan 2026

OpenClaw vulnerabilities enable data leakage and prompt injection

In January 2026, researchers at Giskard exploited a deployment of OpenClaw, an open-source agentic AI. They found that architectural weaknesses in the Control UI and session management allowed prompt injection and unauthorized tool use, leading to potential data leakage across user sessions. The article outlines hardening steps to prevent such vulnerabilities.

AI system involved
OpenClaw

6 source articles · read the reporting →

WF-8RY9IW1 Dec 2025

Mexican government agencies hacked using Anthropic's Claude AI

Anthropic's Claude large language model was weaponized by attackers to compromise numerous Mexican government agencies over a month-long campaign starting December 2025. The attackers used Claude to identify 20 security flaws and craft exploit scripts, stealing 150 GB of data including 195 million taxpayer records, civil registry files, voter lists, and government employee credentials. Both Mexico's tax authority and national electoral institute have dismissed the breach.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

WF-SU17EB1 Mar 2026

Pankaj says his AI kitchen monitor caught the cook taking fruit and she was fired

Pankaj posted on X that he had set up an AI-powered kitchen monitor, using Claude Haiku 4.5 as its vision model, to watch his cook while she worked. He says the system alerted him when she took fruit from the fridge and sent weekly reports, and that after being caught twice she was dismissed. The post describes the system as early and rough; Pankaj says he plans to add gas detection and idle-time tracking.

Company involved
Pankaj
AI system involved
AI roommate

5 source articles · read the reporting →

AI chatbots recommended unlicensed casinos to UK users

An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.

Company involved
Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
AI system involved
Copilot, Gemini, Meta AI, ChatGPT, Grok

5 source articles · read the reporting →

People Training OpenAI’s AI Fired for Using AI to Train the AI - 404 Media

Contractors were fired for using AI to complete their work.

Company involved
Mercor

1 source article · read the reporting →

New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com

The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.

Company involved
Meta Platforms
AI system involved
Meta AI-enabled Ray-Ban and Oakley smart glasses

1 source article · read the reporting →

WF-ALU6UI1 Mar 2025

Meta accused of exploiting content moderators in Ghana

Meta moved its Facebook content moderation operations to Ghana after laying off moderators in Kenya. Workers in Accra report poor working conditions, low pay, and psychological harm from reviewing traumatic content. Foxglove is investigating and planning a legal challenge.

Company involved
Meta
AI system involved
Facebook content moderation system

3 source articles · read the reporting →

WF-TDFPG43 Mar 2024

Ford BlueCruise crash in Philadelphia kills two, injures one

On March 3, 2024, a Ford Mustang Mach-E operating in hands-free partial automation mode (BlueCruise) collided with stationary vehicles in a work zone on I-95 in Philadelphia. The system recorded a speed of 72.4 mph with no braking or steering before impact. The drivers of the two stationary vehicles died, and the Ford driver was injured. The NTSB determined the probable cause to be driver impairment and distraction due to overreliance on automation, as well as Ford's inadequate integration of speed management with the automation system.

Company involved
Ford Motor Company
AI system involved
BlueCruise

9 source articles · read the reporting →

WF-VWUE0E24 Sep 2026

Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human - CBC

Meta's AI moderation permanently disabled Jasmine Ault's Facebook and Instagram accounts, and AI customer service chatbots denied her appeal without human review.

Company involved
Meta

1 source article · read the reporting →

WF-T5U1K11 Oct 2025

NHTSA investigates Tesla's 'Mad Max' driving mode

Tesla introduced a 'Mad Max' mode for its Full Self-Driving system that speeds and weaves through traffic. The National Highway Traffic Safety Administration is seeking information from the company after multiple reports of Teslas running stop signs and crossing into oncoming traffic. A lawyer who won a wrongful death lawsuit against Tesla alleges the company deliberately programmes cars to exceed speed limits and drive aggressively. The investigation is ongoing.

Company involved
Tesla
AI system involved
Full Self-Driving (FSD) 'Mad Max' mode

5 source articles · read the reporting →

Spinvox accused of using human transcribers for voice messages

Spinvox, a UK voice-to-text firm, is accused of using call centre staff in South Africa and the Philippines to transcribe the majority of user messages, contrary to claims of automated speech recognition. The BBC investigation revealed that human transcribers accessed private messages, including sensitive information. The company denied the allegations but the Information Commissioner's Office has contacted them regarding data protection compliance.

Company involved
Spinvox
AI system involved
D2 (the Brain)

4 source articles · read the reporting →

WF-PX8F8Z7 Oct 2024

Ecovacs Deebot X2 robot vacuums hacked to yell racist obscenities at family

Hackers exploited a vulnerability in Ecovacs Deebot X2 robot vacuums to gain remote access to their cameras and speakers. In one incident, a vacuum in a family's home began moving and yelling racist obscenities in front of a 13-year-old child. The manufacturer, Ecovacs, is reportedly planning a security update for November. The incident highlights the risks of insecure smart home devices.

Company involved
Ecovacs
AI system involved
Ecovacs Deebot X2

10 source articles · read the reporting →

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