The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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260 incidents closest to “Document Fraud Detection” · matched on meaning · public reporting

WF-QKEZP51 Jan 2025

Scammers Use AI to Create Fake Joann Fabrics Websites to Steal Credit Card Data

After Joann Fabrics filed for bankruptcy in January 2025, scammers used AI to create impostor websites mimicking the retailer's site. These fake sites offered deep discounts to trick shoppers into providing credit-card information and personal data. Customers who placed orders never received products and had their payment information compromised. The incident highlights the growing use of AI by cybercriminals to create convincing fake websites.

2 source articles · read the reporting →

Man uses AI face-swap to steal 15,996 yuan from financial accounts, sentenced to 4.5 years

A man in Jiangsu, China, illegally purchased 1.95 million personal records and used AI face-swapping software to bypass facial recognition on financial platforms. He accessed 23 victims' accounts, changed five passwords, and used one account to buy two phones worth 15,996 yuan. He was convicted of infringing citizens' personal information and credit card fraud, sentenced to four years and six months in prison, and ordered to pay damages and delete the data.

3 source articles · read the reporting →

Scammers use AI deepfakes to defraud Simcoe County residents of tens of thousands

Scammers are using AI-generated deepfake videos of public figures to promote fraudulent investment schemes, tricking residents of Simcoe County, Ontario, into transferring large sums of money via cryptocurrency. Victims, numbering at least half a dozen, have lost tens of thousands of dollars, with one losing over $100,000. The scammers, who pose as investment representatives, instruct victims to move money to crypto exchanges and then transfer it to untraceable addresses. MP Adam Chambers is calling for greater public awareness and platform accountability.

2 source articles · read the reporting →

FBI and ICE use state driver's license photos for facial recognition without consent

The FBI and ICE have been scanning millions of Americans' driver's license photos using facial recognition technology without their knowledge or consent, according to newly released documents. The agencies accessed state DMV databases, turning them into a facial-recognition gold mine. This practice raises significant privacy concerns as it was done without public awareness or legal oversight.

Company involved
FBI and ICE

1 source article · read the reporting →

AI Deepfake of Jennifer Aniston Scams Southampton Man Out of $255

Paul Davis, a 43-year-old from Southampton, UK, was defrauded of approximately $255 after scammers used AI deepfakes to impersonate actress Jennifer Aniston. The scammers sent affectionate messages, a fake driver's license, and a digitally altered sign professing love, convincing Davis to send money via non-refundable Apple gift cards. Davis also received AI-generated videos of Mark Zuckerberg and Elon Musk attempting to appear credible. The incident is part of a broader trend of AI-driven romance scams, including a French woman who lost $850,000 to a Brad Pitt deepfake.

10 source articles · read the reporting →

WF-2CXT6S1 Jan 2018

SEC charges YouPlus and CEO with defrauding investors

The SEC charged machine-learning startup YouPlus and its CEO Shaukat Shamim with defrauding investors. Shamim allegedly made false statements about the company's revenue and customer numbers, including providing falsified bank statements. The scheme unravelled when Shamim confessed to investors that the company had earned less than $500,000 and had only four paying customers since 2013. The SEC is seeking permanent injunctions, civil penalties, and an officer-and-director bar.

Company involved
YouPlus
AI system involved
YouPlus machine-learning tool

1 source article · read the reporting →

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

WF-ELVA1E22 Sep 2026

Pensioner loses 80,000 pounds to deepfake Martin Lewis investment scam

The deepfake video deceived a pensioner into investing in a fraudulent scheme and taking out loans.

1 source article · read the reporting →

WF-7QBNUF17 Oct 2025

Malaysian Mother Warns of AI Deepfake Extortion Targeting Teenage Son

A teenage boy in Malaysia received a threatening Telegram message containing his photo and an AI-generated explicit video. The extortionists demanded RM5,800 and threatened to release the fabricated footage. The boy stayed calm and sought advice, and his mother reported the incident to the police. Police warned that such AI deepfake extortion schemes are increasingly common and urged families not to pay.

1 source article · read the reporting →

WF-D5Q6XP27 Oct 2025

Deepfake scam articles impersonate Maltese ministers after budget day

After Malta's budget day on 27 October 2025, a series of scam articles featuring deepfake videos of ministers, including Economy Minister Silvio Schembri, appeared on social media. The articles, falsely branded as Times of Malta, promoted a fraudulent AI-powered trading platform called NethertoxAGENT, claiming a €215 investment would yield €850 weekly. The scam used fake testimonials and logos of reputable businesses to appear credible. Authorities have not reported any arrests for this specific scam, but a similar deepfake scam previously led to a woman losing her life savings and a money laundering charge against a Ukrainian national.

3 source articles · read the reporting →

WF-HS762318 Jun 2025

Macau police warn of deepfake video impersonating Chief Executive in investment scam

The Macau Judiciary Police warned the public about a deepfake video circulating on social media that used AI to impersonate Chief Executive Sam Hou Fai. The manipulated footage falsely showed him endorsing fraudulent investment platforms. No victims have yet reported losses, but authorities urged caution against such scams. The police are monitoring online platforms and working with other authorities to trace the fraud networks.

2 source articles · read the reporting →

WF-MWBQBV12 Feb 2025

Malta president's office warns of deepfake investment scams

The Office of the President of Malta warned the public about fraudulent social media profiles and deepfake videos impersonating President Myriam Spiteri Debono. The fake content is used to promote bogus financial investments, mainly in cryptocurrency, aiming to scam victims. The office stated it disassociates itself from the content and is reporting the fraudulent pages to the relevant authorities, urging the public to remain vigilant.

Company involved
Office of the President

2 source articles · read the reporting →

WF-T5ERDR1 Mar 2023

Bank of America Customer Targeted by AI Voice Deepfake Scam

Clive Kabatznik, a Florida investor, was targeted by scammers who used AI-generated voice deepfakes to impersonate him in calls to his Bank of America representative. The fraudsters attempted to trick the banker into transferring money, but the banker became suspicious and hung up. The bank reported the incident to its security team, and it took about 10 days for Mr. Kabatznik to re-establish contact with his banker. The incident highlights the growing threat of voice deepfakes in financial scams.

Company involved
Bank of America

2 source articles · read the reporting →

WF-DWBKBN1 Jan 2019

Las Vegas police used unsuitable facial recognition images in nearly half of searches

The Las Vegas Metropolitan Police Department (LVMPD) used 'non-suitable' probe images in 451 of 924 facial recognition searches in 2019, greatly increasing the risk of false identifications. The system, supplied by Vigilant Solutions, returned likely matches in only 18% of those searches, yet led to arrests in at least 73 cases. Critics and researchers warn this practice heightens the chance of wrongful arrests, and one defence attorney said he was never informed facial recognition was used to identify his client.

Company involved
Las Vegas Metropolitan Police Department
AI system involved
Vigilant Solutions facial recognition system

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

Delhi Government uses facial recognition on children in government schools

The Delhi Government's Education Department is using facial recognition technology in conjunction with CCTV cameras in government schools, according to responses to RTI requests filed by the Internet Freedom Foundation. The organisation urged the Delhi Commission for Protection of Child Rights to intervene, alleging that the practice violates children's right to privacy and education under the Indian Constitution. No specific incident of harm has been reported, but the organisation warns of potential misidentification and disproportionate penalties.

Company involved
Government of NCT of Delhi, Education Department

10 source articles · read the reporting →

WF-OTVT0P28 Sep 2026

Refugee claimants strike out after Federal Court says their legal claim is AI fakery - National Post

The Federal Court rejected the refugee claimants' appeal due to AI-generated fake legal arguments.

Company involved
OWS Law

1 source article · read the reporting →

WF-QWEAWA1 Dec 2023

True Crime Case Files YouTube channel exposed for AI-generated fake true crime stories

The YouTube channel True Crime Case Files, which launched in late 2023, gained millions of views with videos purporting to be true crime documentaries. An investigation by the Denver Post revealed that the stories, including one about a murder in Littleton, Colorado, were entirely fabricated and likely generated by AI. The channel did not disclose that the cases were not real, leading viewers to believe they were genuine. Experts warned that such AI-generated misinformation is a growing problem, with the channel potentially earning tens of thousands of dollars from the deceptive content.

Company involved
True Crime Case Files
AI system involved
True Crime Case Files

5 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

Edinburgh Woman Loses £17,000 in Deepfake Romance Scam

A 77-year-old retired lecturer from Edinburgh lost £17,000 after being deceived by deepfake videos in an online romance scam. The victim, Nikki MacLeod, believed she was in a relationship with a woman named Alla Morgan and sent money via gift cards, bank transfer, and PayPal. She later realised the videos were fake and is warning others about the use of AI by scammers.

6 source articles · read the reporting →

WF-JPRZWV10 Sep 2026

Jamia Millia student among 4 held for using AI deepfakes to extort money from NRI - The Times of India

Generated deepfake sexually explicit videos to extort money from an NRI

1 source article · read the reporting →

WF-ART4FW1 Feb 2026

Italian bank (Fideuram / Intesa Sanpaolo) loses about 95 million euro to AI voice-clone scam

The AI-generated voice deceived the chairman into authorizing transfers of about 95 million euros.

1 source article · read the reporting →

Mr Craig Hadley wrongly accused of fraud at Sports Direct shop using Facewatch facial recognition.

Mr Craig Hadley was wrongly accused of being a fraudster at a Rotherham Sports Direct shop using facial recognition technology supplied by Facewatch. The system flagged him as a known fraudster, but the alert was later attributed to human error. Big Brother Watch, a privacy campaign group, has raised concerns about the lack of due process in such systems.

Company involved
Sports Direct
AI system involved
Facewatch

2 source articles · read the reporting →

Pearl Gardner v. Nationstar Mortgage LLC (D. Arizona): AI-hallucinated content in court filing, Bar Referral

Pro Se Litigant | D. Arizona | State(s): USA. AI tool: Clearpoint. Problem: Fabricated: Case Law. Consequence: Bar Referral.

1 source article · read the reporting →

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