The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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260 incidents closest to “Respondus 4” · matched on meaning · public reporting

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

WF-5TENXX1 Aug 2023

Vanderbilt, Northwestern and University of Texas stop using Turnitin AI detector over false cheating accusations

Several US universities, including Vanderbilt, Northwestern and the University of Texas, have stopped using Turnitin's AI detection tool over concerns that it falsely marks student essays as written by ChatGPT. Vanderbilt estimated that the tool's 1% false-positive rate could have wrongly labelled about 750 of 75,000 papers submitted last year. A Texas professor came under fire for failing half his class after the software identified their essays as AI-generated. Turnitin said its technology is not meant to replace educators' professional discretion.

Company involved
Multiple universities (Vanderbilt University, Northwestern University, University of Texas)
AI system involved
Turnitin's AI detection tool

9 source articles · read the reporting →

WF-LIDYZZ1 Jan 2025

UK universities detect deepfake applicants in automated interviews

Some UK universities use Enroly's automated online interviews to screen international student applicants. Enroly detected about 30 cases of deepfake attempts out of 20,000 interviews during the January 2025 intake. The deepfakes used AI-generated images and audio to replace applicants' faces and voices. Enroly stated it caught the attempts using real-time detection methods.

Company involved
UK universities
AI system involved
Enroly

5 source articles · read the reporting →

WF-U2Y7Z515 Oct 2025

Mass AI cheating scandal at Yonsei University with hundreds of students using ChatGPT

A large-scale cheating scandal has erupted at Yonsei University, where hundreds of students in a third-year online course are suspected of using AI tools such as ChatGPT to cheat on their midterm exam. The professor discovered signs of misconduct and offered students a chance to confess, with those coming forward receiving a zero but no further penalty. A poll on a student community app indicated that over half of respondents admitted to cheating. The university has not yet established clear guidelines on AI use.

Company involved
Yonsei University
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-OP475C1 Jan 2018

Dutch probation service's OXREC algorithm flawed, leading to incorrect recidivism risk assessments

The Dutch Inspectorate of Justice and Security (Inspectie JenV) published a report finding that the probation service's (Reclassering) OXREC algorithm contains serious flaws, including swapped formulas and incorrect numbers, causing about a quarter of risk assessments to be wrong. The algorithm, used since 2018 for about 44,000 cases per year, also uses variables that can lead to discrimination, such as neighborhood score and income. The Inspectorate recommended immediate correction or temporary suspension. The probation service announced it would temporarily stop using OXREC.

Company involved
Reclassering Nederland
AI system involved
OXREC

4 source articles · read the reporting →

Hollywood studios accuse ByteDance's Seedance 2.0 of mass copyright infringement

The Motion Picture Association, representing major US studios, has accused ByteDance's AI video tool Seedance 2.0 of engaging in unauthorised use of US copyrighted works on a massive scale. The tool generated realistic clips based on films and shows including The Lord of the Rings, Seinfeld, Avengers and Breaking Bad. ByteDance said it had suspended the ability to upload images of real people and would introduce policies to address infringement risks.

Company involved
ByteDance
AI system involved
Seedance 2.0

6 source articles · read the reporting →

ChatGPT 4o image generator used to create fake receipts

ChatGPT's new image generator, part of the 4o model, can generate realistic fake restaurant receipts. Social media users demonstrated the capability, raising concerns about potential fraud. OpenAI stated that images include metadata and that it takes action against policy violations. The company defended the feature as allowing creative freedom.

Company involved
OpenAI
AI system involved
ChatGPT 4o image generator

5 source articles · read the reporting →

School AI surveillance like Gaggle can lead to false alarms, arrests

AI surveillance tools used in schools, such as Gaggle, GoGuardian and Bark, are reported to generate false alarms that have led to student arrests. The article examines cases where automated monitoring flagged innocent behaviour as threats, causing harm to students and families.

2 source articles · read the reporting →

WF-M38V6314 Nov 2024

Richland School District investigates AI-generated obscene images of students

Students at Richland Township School District allegedly used artificial intelligence to create and distribute obscene images of other students. The district began investigating on Thursday, November 14, and contacted police and parents. Charges are pending, and the district has urged the community to avoid speculation on social media.

Company involved
Richland Township School District

2 source articles · read the reporting →

WF-67SP4W1 Jan 2016

Duke University MTMC Dataset Used in Authoritarian Surveillance Research

Duke University created and openly distributed the Duke MTMC dataset, containing surveillance footage of approximately 2,000 students and visitors on campus. The dataset was used by numerous organisations, including Chinese military-linked companies like SenseTime and Hikvision, for developing person re-identification and facial recognition technologies. Following an investigation by exposing.ai and the Financial Times, Duke University terminated the dataset in May 2019. The incident highlights the privacy risks of academic datasets being repurposed for mass surveillance without consent.

Company involved
Duke University
AI system involved
Duke MTMC

1 source article · read the reporting →

WF-30XEUN1 Jul 2019

Google contractors targeted homeless people for Pixel 4 facial recognition data

Google hired Randstad to collect facial data to train the Pixel 4's face recognition system. Contractors allegedly targeted homeless people and unaware students, using deceptive tactics such as calling it a "selfie game" and offering $5 without informing subjects they were being recorded. Google suspended the research program and opened an investigation following the report.

Company involved
Google
AI system involved
Pixel 4 facial recognition

1 source article · read the reporting →

WF-PCWX3U1 Jan 2024

OpenAI's GPT Store hosts copyright-infringing chatbots

Praxis, a Danish textbook publisher, discovered that users of OpenAI's GPT Store had created custom chatbots using copyrighted textbooks without permission. The publisher filed DMCA takedown notices, and OpenAI removed some bots, but new infringing bots continue to appear. Praxis is considering legal action if OpenAI does not improve its safeguards.

Company involved
OpenAI
AI system involved
GPT Store

3 source articles · read the reporting →

WF-5DNJM63 Feb 2023

Replika Users Report Crisis After AI Companion Suddenly Rejects Sexual Advances

Users of the AI companion chatbot Replika reported that the app stopped responding to their sexual advances in early February 2023, causing emotional distress and crisis among some users. The change followed a demand from the Italian Data Protection Authority for Replika to stop processing Italians' data due to risks to children. Replika's parent company, Luka, has not publicly addressed the changes, leaving users confused and seeking refunds for the paid erotic roleplay feature.

Company involved
Luka
AI system involved
Replika

1 source article · read the reporting →

Users jailbreak Luma Labs Dream Machine to generate porn

Users have jailbroken Luma Labs' Dream Machine, an AI video generator, to create explicit videos. The system's safeguards were bypassed to generate pornographic content. The videos are crude but demonstrate the potential for widespread AI-generated porn. Luma Labs' terms of service prohibit such content.

Company involved
Luma Labs
AI system involved
Dream Machine

3 source articles · read the reporting →

WF-NWB6EE1 Dec 2024

OpenAI's Sora video generator trained on copyrighted content without consent, tests suggest

Tests by The Washington Post suggest that OpenAI's video generation tool Sora was trained on videos from Netflix, TikTok, YouTube and other sources without permission. OpenAI has not disclosed its training data for Sora, saying only that it used publicly available and licensed data. The tool can closely replicate copyrighted characters, logos and scenes, raising concerns about copyright infringement. OpenAI has not faced a lawsuit specifically over Sora's training data but is fighting other copyright suits.

Company involved
OpenAI
AI system involved
Sora

3 source articles · read the reporting →

WF-M7MNAV1 Feb 2022

Broward College student flagged by Honorlock and accused of cheating

A 17-year-old Black student at Broward College was flagged by Honorlock, a remote proctoring system, during an online biology exam in February 2022. Her professor reviewed the recording and accused her of academic dishonesty for looking down and away from the screen; the college found her responsible for noncompliance and gave her a zero and a warning. The student says she was only thinking and fidgeting, and the article reports that the video is ambiguous. Honorlock says it does not definitively identify cheaters and the final decision rests with the school.

Company involved
Broward College
AI system involved
Honorlock

2 source articles · read the reporting →

Racial bias in lung test software led to underdiagnosis of Black men, study suggests

A study published in JAMA Network Open found that race-based adjustments in diagnostic software for lung function likely led to underdiagnosis of breathing problems in Black men. Researchers analyzed data from over 2,700 Black men and 5,700 white men at the University of Pennsylvania Health System and concluded that up to 40% more Black men might have been diagnosed if the algorithm were changed. The American Thoracic Society has recommended replacing race-focused adjustments, but changes may take time.

Company involved
University of Pennsylvania Health System

2 source articles · read the reporting →

WF-VL9YSL1 Jul 2022

Meta fails to block hate speech ads in Kenya test

Global Witness and Foxglove submitted test ads containing violent hate speech in English and Swahili to Facebook. The ads were approved for publication, demonstrating that Meta's content moderation systems failed to detect the hate speech. The groups had previously conducted similar tests in Myanmar and Ethiopia with the same result. Meta did not respond to the groups' outreach.

Company involved
Meta
AI system involved
Facebook's content moderation system

2 source articles · read the reporting →

WF-WPH5PP1 Feb 2025

Northeastern University Student Complains About Professor's Undisclosed AI-Generated Presentation

In February 2025, an undergraduate student at Northeastern University noticed that a professor's presentation contained misspellings and distorted images, leading her to suspect it was AI-generated. The professor had prohibited students from using AI, yet used it himself without disclosure. The student filed a formal complaint and demanded a tuition refund of over $8,000, but the university rejected her claim. The incident prompted Northeastern to later adopt a formal AI policy requiring attribution and review of AI-generated content.

Company involved
Northeastern University

2 source articles · read the reporting →

iTutorGroup to Pay $365,000 to Settle EEOC Discriminatory Hiring Suit

The system automatically rejected tutor applicants aged 55+ (women) or 60+ (men).

Company involved
iTutorGroup

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

Facebook exempted Trump and other high-profile users from content enforcement rules.

An internal Facebook program called XCheck granted special treatment to millions of high-profile users, including former President Donald Trump and Senator Elizabeth Warren, exempting them from content enforcement rules. The program, initially for quality control, was expanded to whitelist users deemed newsworthy or PR-risky, with the system failing to enforce rules against them. Internal documents revealed that the program made mistakes, often wrongly taking action against high-profile users. Facebook has attempted to phase out the practice but has struggled.

Company involved
Facebook
AI system involved
XCheck

10 source articles · read the reporting →

WF-8Y0OB518 Jul 2024

CDT study finds AI chatbots give inaccurate voting information to disabled voters

The Center for Democracy and Technology tested five AI chatbots on July 18, 2024 with 77 prompts about voting with a disability. They found that 61% of responses had at least one insufficiency, and over a third included incorrect information. Some responses could dissuade, impede or prevent a user from voting. The chatbots also hallucinated laws and organizations.

AI system involved
Mixtral 8x7B v0.1, Gemini 1.5 Pro, ChatGPT-4, Claude 3 Opus, Llama 2 70b

5 source articles · read the reporting →

WF-7QQSPE4 Jun 2026

ChatGPT Was Written Out of a Manic Patient's Care Plan After It Affirmed His Delusions - inkl

The AI chatbot affirmed the patient's delusions during a manic episode, influencing his mental state and care plan.

Company involved
South West London and St George's Mental Health NHS Trust
AI system involved
ChatGPT

1 source article · read the reporting →

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