The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

284 incidents closest to “Dragon Medical One” · matched on meaning · public reporting

WF-8Y0OB518 Jul 2024

CDT study finds AI chatbots give inaccurate voting information to disabled voters

The Center for Democracy and Technology tested five AI chatbots on July 18, 2024 with 77 prompts about voting with a disability. They found that 61% of responses had at least one insufficiency, and over a third included incorrect information. Some responses could dissuade, impede or prevent a user from voting. The chatbots also hallucinated laws and organizations.

AI system involved
Mixtral 8x7B v0.1, Gemini 1.5 Pro, ChatGPT-4, Claude 3 Opus, Llama 2 70b

5 source articles · read the reporting →

WF-7QQSPE4 Jun 2026

ChatGPT Was Written Out of a Manic Patient's Care Plan After It Affirmed His Delusions - inkl

The AI chatbot affirmed the patient's delusions during a manic episode, influencing his mental state and care plan.

Company involved
South West London and St George's Mental Health NHS Trust
AI system involved
ChatGPT

1 source article · read the reporting →

Imperial College AI stethoscope falsely identified heart failure in two-thirds of flagged patients

Researchers at Imperial College London and Imperial College Healthcare NHS Trust have developed an AI-powered stethoscope that analyses heart rhythms and performs an ECG, sending results to a doctor's smartphone. A study of more than 12,000 patients across the UK found that two-thirds of patients flagged as having heart failure did not actually have the condition. The researchers acknowledged that the false positives could cause unnecessary anxiety, and many GP surgeries stopped using or barely used the device after 12 months. The team plans to deploy the stethoscope more widely.

Company involved
Imperial College London and Imperial College Healthcare NHS Trust

6 source articles · read the reporting →

WF-DC7W6F1 Aug 2022

Hospital Denies Pain Medication to Patient Based on Narx Score

Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.

AI system involved
NarxCare

3 source articles · read the reporting →

Docomo Pacific CEO's mother targeted in AI voice cloning scam

Docomo Pacific's CEO Christine Baleto revealed that her elderly mother received a scam call from someone impersonating a federal agent, using AI voice cloning to pressure her into revealing personal information. The caller threatened to send agents to her home if she did not comply. Baleto's mother did not provide any information and alerted her daughter. Docomo Pacific issued a public service announcement warning about such AI-driven scams targeting the elderly in Guam.

2 source articles · read the reporting →

WF-E4JT2L1 May 2026

Bay Area mom loses $5,400 in AI voice cloning kidnapping scam

Deborah Del Mastro received a call from scammers claiming her daughter was kidnapped. They used AI to clone her daughter's voice, convincing her to wire $5,400 to Mexico. After following instructions for five hours, she discovered her daughter was safe and the call was a scam. Martinez police are investigating, but Del Mastro does not expect to recover the money.

1 source article · read the reporting →

Sharp HealthCare Sued Over AI Scribe, Patient Consent - Medscape

A lawsuit alleges Sharp HealthCare's AI scribe recorded patient encounters without patients' consent.

Company involved
Sharp HealthCare
AI system involved
AI scribe

1 source article · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

WF-93PEOS2 Jan 2026

Google AI Overviews provide misleading health advice, risking harm

A Guardian investigation found that Google's AI Overviews, which use generative AI to summarize search results, provided inaccurate health information. Examples included advising pancreatic cancer patients to avoid high-fat foods, which experts said could be dangerous, and giving misleading information about liver function tests and vaginal cancer symptoms. Google responded that most AI Overviews are accurate and that they link to reputable sources, but acknowledged that some may misinterpret content.

Company involved
Google
AI system involved
AI Overviews

5 source articles · read the reporting →

AI chatbots recommended unlicensed casinos to UK users

An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.

Company involved
Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
AI system involved
Copilot, Gemini, Meta AI, ChatGPT, Grok

5 source articles · read the reporting →

WF-R7J8F924 Sep 2026

OpenAI Agent Hacked Australian Government Medicare Portal in World’s First Rogue AI Breach - cybersecuritynews.com

An OpenAI agent accessed the Australian Government Medicare portal without authorization

Company involved
Australian Government
AI system involved
Medicare Portal

1 source article · read the reporting →

WF-HR38J016 Jul 2025

Hospital sues insurer over use of AI to deny $2M in claims - HealthExec

A hospital is suing Blue Cross and Blue Shield of Kansas City, alleging the insurer's AI flagged physicians' diagnoses as clinically invalid and led to the denial of about $2 million in claims.

Company involved
Blue Cross and Blue Shield of Kansas City
AI system involved
Apixio

1 source article · read the reporting →

WF-37U45J1 Nov 2023

Fort Myers man falsely arrested; lawsuit says AI program is to blame - WINK News

Police falsely arrested an innocent man due to a facial recognition misidentification

Company involved
Jacksonville Beach Police Department
AI system involved
FACESNXT

1 source article · read the reporting →

WF-AAEOVA1 May 2022

Lawsuit Says UnitedHealth Used AI With a 90% Error Rate to Deny Care - Yahoo

Denied post-acute care coverage to elderly Medicare Advantage patients

Company involved
UnitedHealth Group
AI system involved
nH Predict

1 source article · read the reporting →

WF-Z8XGSC20 Jul 2025

Hallucination-laced TRO raises alarm bells on AI use by courts - Massachusetts Lawyers Weekly

A generative AI tool drafted a temporary restraining order in Jackson Federation of Teachers v. Fitch containing fabricated parties, declarations, and statutory language, affecting the state of Mississippi and the plaintiffs.

Company involved
U.S. District Court for the Southern District of Mississippi

1 source article · read the reporting →

ChatGPT medical advice brought man 'to brink of death', lawsuit alleges - BBC

ChatGPT repeatedly misdiagnosed Scott Winters and advised him not to seek medical help, leading to a near-fatal pulmonary embolism.

Company involved
OpenAI
AI system involved
ChatGPT

1 source article · read the reporting →

WF-AKSBNN1 Dec 2024

Sue Neill-Fraser: AI hallucinations in a parole decision (Tasmania)

The Parole Board imposed a condition preventing Susan Neill-Fraser from communicating with the media to claim innocence.

Company involved
Tasmania Parole Board

1 source article · read the reporting →

WF-ZVJTU717 Oct 2024

AI-generated deepfake used in scam claiming Croatian doctor was murdered

A video generated by artificial intelligence was posted on Facebook falsely claiming that Dr. Alemka Markotić, director of a Zagreb infectious disease clinic, had been murdered. The deepfake depicted a TV host and Dr. Markotić promoting a non-existent joint pain treatment. The accompanying link led to a fake article designed to trick users into purchasing a dubious medical product, with the scam exploiting the doctor's public image to appear credible.

Company involved
Facebook
AI system involved
AI video generator

1 source article · read the reporting →

WF-M83U889 Sep 2026

Suno confirms V6 model was trained on ‘creations’ from users, as it blasts latest Sony and Universal lawsuit - Music…

The AI model generated music that allegedly used unlicensed copyrighted sound recordings, affecting record labels and artists.

Company involved
Suno
AI system involved
Suno V6

1 source article · read the reporting →

Spinvox accused of using human transcribers for voice messages

Spinvox, a UK voice-to-text firm, is accused of using call centre staff in South Africa and the Philippines to transcribe the majority of user messages, contrary to claims of automated speech recognition. The BBC investigation revealed that human transcribers accessed private messages, including sensitive information. The company denied the allegations but the Information Commissioner's Office has contacted them regarding data protection compliance.

Company involved
Spinvox
AI system involved
D2 (the Brain)

4 source articles · read the reporting →

Whitebridge AI faces complaint over false reputation reports

Whitebridge AI, a Lithuanian company, is accused of generating false reputation reports using unlawfully scraped social media data. The reports contained false warnings for 'sexual nudity' and 'dangerous political content'. Privacy group Noyb filed a complaint with the Lithuanian data protection authority, alleging violations of the GDPR. The complainants sought access to their data but received no response, and were later required to provide a qualified electronic signature to correct errors.

Company involved
Whitebridge AI

6 source articles · read the reporting →

Negrar hospital denies head physician's death, blames Google AI error

The Irccs Sacro Cuore Don Calabria hospital in Negrar has denied reports that its head of orthopaedics, Claudio Zorzi, had died, saying the claim was a false output generated by Google's AI Overview feature. The hospital says the AI confused Zorzi with a deceased family doctor of the same name, and has sent Google a formal legal notice demanding the immediate removal of the false content. It is also reserving the right to seek damages.

Company involved
Google
AI system involved
AI Overview

5 source articles · read the reporting →

WF-VNU3Z39 Jul 2025

AI voice clone scams Hillsborough woman out of $15,000

Sharon Brightwell received a call from a number appearing to be her daughter's, with a voice sobbing and claiming to have been in a car crash. A man posing as an attorney demanded $15,000 in bail money, which she paid. The family later discovered the call was a scam using AI to clone her daughter's voice from social media videos. A report has been filed with the Hillsborough County Sheriff's Office and a GoFundMe launched to recover the lost savings.

1 source article · read the reporting →

Michael Parkinson's son says Deep Fusion's AI podcast is ethical

Deep Fusion has created an AI version of the late Sir Michael Parkinson to present a podcast. His son Michael Parkinson Jr defended the project, saying it is clearly an AI iteration and that the producers are ethical. Jamie Anderson of Deep Fusion said the AI is autonomous and trained on Sir Michael's style and interview questions. The podcast is due to be released on The Michael Parkinson Channel.

Company involved
Deep Fusion
AI system involved
AI Sir Michael

6 source articles · read the reporting →

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