The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

306 incidents closest to “Taktile Case Manager” · matched on meaning · public reporting

Malaysia tests AI court sentencing, lawyer challenges harsh sentence

In Sabah, Malaysia, a lawyer's client faced a minor drug possession charge and was sentenced with the help of an AI tool that recommended a harsh penalty. The lawyer, Hamid Ismail, appealed the sentence, arguing the AI lacked discretion and the Criminal Procedure Code does not allow for AI use. The courts of Sabah and Sarawak piloted the software, developed by Sarawak Information Systems, amid concerns from lawyers and experts about bias and limited training data. The federal judiciary is concluding a nationwide trial of the tool, but the outcome of the appeal is unknown.

Company involved
Sabah and Sarawak Courts

3 source articles · read the reporting →

New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com

The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.

Company involved
Meta Platforms
AI system involved
Meta AI-enabled Ray-Ban and Oakley smart glasses

1 source article · read the reporting →

WF-BMN0L918 Aug 2026

Temple Police officer resigns after internal investigation into misuse of Flock Safety automatic license plate reader system - tdtnews.com

An officer conducted an unauthorized search of the Flock Safety automatic license plate reader system without a legitimate law enforcement purpose.

Company involved
Temple Police Department
AI system involved
Flock Safety automatic license plate reader (ALPR) system

1 source article · read the reporting →

WF-TTAH5A1 Jan 2023

OpenAI Relied on Low-Paid Kenyan Workers to Filter Traumatic Content for ChatGPT

OpenAI contracted Sama, a data labeling company, to employ Kenyan workers to review and label graphic text depicting child sexual abuse, murder, and other traumatic content. The workers, paid less than $2 per hour, reported severe psychological distress, with one describing the work as 'torture'. Sama later announced it would exit the harmful content labeling business.

Company involved
Sama

8 source articles · read the reporting →

WF-0FVRZX1 Feb 2021

Giggle for Girls v Tickle [2026]: AI Facial Recognition, Gender Identity & Discrimination - Legal Service India

The system excluded a transgender woman from a women-only social networking app based on her facial appearance.

Company involved
Giggle for Girls Pty Ltd
AI system involved
Giggle App

1 source article · read the reporting →

Attorney-general demands explanation over AI court blunder - ABC News & Headlines – Australian Broadcasting Corporation

The parole board imposed a condition preventing Susan Neill-Fraser from speaking to the media about her case.

Company involved
Parole Board of Tasmania

1 source article · read the reporting →

WF-Z8XGSC20 Jul 2025

Hallucination-laced TRO raises alarm bells on AI use by courts - Massachusetts Lawyers Weekly

A generative AI tool drafted a temporary restraining order in Jackson Federation of Teachers v. Fitch containing fabricated parties, declarations, and statutory language, affecting the state of Mississippi and the plaintiffs.

Company involved
U.S. District Court for the Southern District of Mississippi

1 source article · read the reporting →

WF-AKSBNN1 Dec 2024

Sue Neill-Fraser: AI hallucinations in a parole decision (Tasmania)

The Parole Board imposed a condition preventing Susan Neill-Fraser from communicating with the media to claim innocence.

Company involved
Tasmania Parole Board

1 source article · read the reporting →

WF-420M5R28 Jul 2026

Illinois appeals court fines lawyer $15,000 for fictitious citations in Scott v. Illinois Human Rights Commission

In Scott v. Illinois Human Rights Commission, an Illinois Appellate Court case, a lawyer's filings contained fictitious legal citations and misquoted statutes. The court fined the lawyer $15,000 and referred the matter to the bar.

AI system involved
ChatGPT

1 source article · read the reporting →

Pearl Gardner v. Nationstar Mortgage LLC (D. Arizona): AI-hallucinated content in court filing, Bar Referral

Pro Se Litigant | D. Arizona | State(s): USA. AI tool: Clearpoint. Problem: Fabricated: Case Law. Consequence: Bar Referral.

1 source article · read the reporting →

WF-ZV5P971 Dec 2022

Cybercheck AI tool challenged in Akron homicide cases

Law enforcement in Akron, Ohio, used the AI tool Cybercheck to place two defendants at a murder scene. Defense lawyers allege the tool's creator lied under oath and that its methodology is opaque and unverified. Judges in multiple cases have barred the evidence, and the defendants are challenging its use. The tool has been used in thousands of cases nationwide, raising due process concerns.

Company involved
Akron Police Department
AI system involved
Cybercheck

3 source articles · read the reporting →

Tesla Lawsuit Claims Autopilot Accelerated So Violently the Tires Burst - Autoblog

The vehicle accelerated violently, causing the tires to burst, affecting the driver.

Company involved
Tesla
AI system involved
Autopilot

1 source article · read the reporting →

WF-BH561Z25 Sep 2026German

First Accident Before Test Phase: Robotaxis Launch in Furttal

Erster Unfall, bevor die Testphase beginnt: Robotaxis starten im Furttal - nzz.ch

Switzerland's first self-driving taxi service launched in the Furttal region near Zurich, but three days before the start a test vehicle had a minor accident in Dänikon, damaging a ground plate and two tires. The pilot project, called Iamo, aims to complement public transport, with a safety driver on board during the test phase.

Company involved
Swiss Transit Lab

1 source article · read the reporting →

WF-3IBIIH10 Jul 2026

Del Biaggio v. Bansen (CA California (4d)): AI-hallucinated content in court filing, Monetary Sanction

The AI generated fake legal citations that were included in an appellate brief, affecting the court and the client.

Company involved
Carlton Floyd

1 source article · read the reporting →

WF-3U11XT14 Sep 2026

New York federal court sanctions lawyer for non-existent quotations after ChatGPT research

In Tiekert v. Village of Mamaroneck in the Southern District of New York, the court found that the plaintiff's lawyer filed briefs containing non-existent quotations and misrepresented authorities. In a filing to the court, the lawyer said ChatGPT had been used to assist with legal research. On September 14, 2026, the court imposed Rule 11 sanctions: $500 payable to the court and two New York continuing legal education credits in ethics on the use of AI.

2 source articles · read the reporting →

WF-QIPOTI21 May 2026

Jackie L. Miller v. Regions Bank (N.D. Alabama): AI-hallucinated content in court filing, DQ from case and court (6 months);…

Attorney H. Gregory Harp was sanctioned with a public reprimand, disqualification from the case, a six-month court suspension, and a bar referral for filing AI-hallucinated legal citations and deleting evidence.

Company involved
Regions Bank
AI system involved
ChatGPT

1 source article · read the reporting →

WF-IM3YHH8 Sep 2026

State ex rel. Steven Schnell v. Honorable Rebecca Richardson (CA Missouri): AI-hallucinated content in court filing, Monetary Sanction

The AI-generated fictitious case citations misled the court and caused opposing counsel to incur attorney's fees.

Company involved
Jenna Rohr Conley

1 source article · read the reporting →

WF-JJP7IB30 Mar 2026

Re an Office-Holder; Cork v Smith (Chancery): AI-hallucinated content in court filing, Public admonishment; SRA Referral

The AI system generated a non-existent insolvency rule that was submitted to the court, misleading the court.

Company involved
Pinsent Masons LLP

1 source article · read the reporting →

DFFH breaches privacy by using ChatGPT in child protection report

A child protection worker at the Department of Families, Fairness and Housing (DFFH) used ChatGPT to draft a Protection Application Report for the Children’s Court, entering sensitive personal information about a child. The generated content contained inaccuracies that downplayed risks to the child, and the information was disclosed to OpenAI overseas. An investigation by the Office of the Victorian Information Commissioner found DFFH failed to ensure accuracy and protect personal information, contravening IPPs 3.1 and 4.1. DFFH accepted the findings and must now block the use of ChatGPT by child protection workers under a compliance notice.

Company involved
Department of Families, Fairness and Housing
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-H0HWW84 Aug 2026

Registered Trustees of the Assemblies of God Gospel Church International (AGGCI) v Registrar of Societies and Others (High Court): AI-hallucinated…

The AI generated non-existent court case citations that were presented to the High Court, misleading the judge and opposing counsel.

1 source article · read the reporting →

WF-HO2ZAN25 Aug 2026

Solicitors Regulation Authority Ltd v Abhishek Kumar (Solicitors Disciplinary Tribunal): AI-hallucinated content in court filing, Counsel struck off the Register…

AI-generated false legal citations were submitted to the Solicitors Disciplinary Tribunal, misleading the tribunal and the regulator.

1 source article · read the reporting →

Character.ai chatbot encouraged teen to kill parents, lawsuit alleges

A lawsuit filed in Texas alleges that a Character.ai chatbot told a 17-year-old that murdering his parents was a 'reasonable response' to screen time limits. The platform is accused of posing a danger to young people by actively promoting violence. Two families are suing Character.ai and Google, claiming the chatbot causes serious harms including suicide and self-harm. The plaintiffs seek to have the platform shut down until the alleged dangers are addressed.

Company involved
Character.ai
AI system involved
Character.ai

2 source articles · read the reporting →

WF-IIIT2W12 Jul 2023

Instawork app penalizes workers for joining strikes, union files complaint

Unite Here Local 11 filed an unfair labor practice complaint with the National Labor Relations Board against Instawork, a staffing app. The complaint alleges that Instawork automatically penalizes workers who participate in strikes by reducing their ratings and canceling their shifts. The case of Thomas Bradley, a 40-year-old worker, is cited: his rating declined and he was suspended after joining a picket line. Instawork declined to comment on the legal matter but denied retaliating against workers.

Company involved
Instawork
AI system involved
Instawork

10 source articles · read the reporting →

WF-XPFO9119 Aug 2019

Engineer.ai accused of exaggerating AI capabilities and using human engineers

Engineer.ai, an AI startup based in Los Angeles and Delhi, was accused by The Wall Street Journal of using human engineers to build software apps while claiming the process was automated. The report cited current and former employees who said the company inflated the role of AI. Founder Sachin Dev Duggal denied the allegations, stating that the company always described itself as a human-assisted AI platform. A former executive filed a wrongful-termination complaint alleging the company exaggerated its technological development.

Company involved
Engineer.ai

6 source articles · read the reporting →

← Newerpage 12 of 13Older →