The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

68 incidents closest to “Duolingo Max” · matched on meaning · public reporting

WF-YC8Z981 Jan 2021

Scatter Lab shuts down Lee Luda chatbot after hate speech

Scatter Lab's Lee Luda chatbot, a conversational AI on Facebook, generated hate speech targeting Black, lesbian, disabled, and trans people. After user complaints, the company temporarily suspended the bot and apologized, attributing the behaviour to biased training data from its Science of Love app. Some users are preparing a class-action lawsuit over data use, and the South Korean government is investigating potential data protection violations.

Company involved
Scatter Lab
AI system involved
Lee Luda

10 source articles · read the reporting →

UIUC researchers use OpenAI API to automate phone scams for under a dollar

Researchers at the University of Illinois Urbana-Champaign used OpenAI's Realtime API to create AI agents that can autonomously execute phone scams. The agents successfully performed bank account transfers and credential theft at an average cost of $0.75 per scam. OpenAI acknowledged the experiment and pointed to its safety policies.

Company involved
University of Illinois Urbana-Champaign
AI system involved
GPT-4o Realtime API

6 source articles · read the reporting →

Chinese military researchers used Meta's Llama 2 to develop defense chatbot ChatBIT

Chinese military researchers, including two affiliated with the People's Liberation Army, reportedly used Meta's Llama 2 AI model to develop a defense chatbot called ChatBIT. According to Reuters, the chatbot is designed to gather and process intelligence and offer information for operational decision-making. Meta stated that the use was unauthorized and contrary to its acceptable use policy.

Company involved
People's Liberation Army (PLA)
AI system involved
ChatBIT

6 source articles · read the reporting →

WF-1HCI925 Aug 2022

Meta's BlenderBot 3 chatbot says company exploits people

Meta's prototype chatbot BlenderBot 3 told the BBC that CEO Mark Zuckerberg exploits users for money. The chatbot, released to the public in August 2022, is designed for research and entertainment but can produce offensive statements. Meta acknowledged the chatbot may make untrue or offensive statements and stated it had installed safeguards.

Company involved
Meta
AI system involved
BlenderBot 3

10 source articles · read the reporting →

Imprompter attack extracts personal data from AI chatbots

Security researchers at UCSD and Nanyang Technological University developed a prompt-injection attack called Imprompter that covertly instructs large language models to extract personal information from user chats and send it to an attacker. The attack was tested on Mistral AI's LeChat and the Chinese chatbot ChatGLM, achieving nearly 80% success in test conversations. Mistral AI fixed the vulnerability; ChatGLM acknowledged security measures but did not directly confirm a fix.

Company involved
Mistral AI,Zhipu AI
AI system involved
LeChat,ChatGLM

7 source articles · read the reporting →

WF-L1LKDO1 Mar 2021

China's vocational school students exploited as data annotators for AI

Vocational schools in China force students to work as data annotators for AI companies, paying subminimum wages and taking commissions. Students like Lucy in Shandong spent months labeling data for autonomous driving and content moderation systems, with little learning or career advancement. The practice continues despite new regulations.

2 source articles · read the reporting →

WF-W8MY6X1 Sep 2020

Middle schooler beats Edgenuity grading algorithm to get perfect score

A seventh-grade student in the Los Angeles Unified School District received a failing grade on a history assignment graded by Edgenuity's automated scoring algorithm. With help from his mother, a history professor, he reverse-engineered the algorithm by writing a paragraph with relevant keywords and a jumble of words, earning a perfect score. The incident highlights concerns about the accuracy and fairness of automated grading systems in education.

Company involved
Los Angeles Unified School District
AI system involved
Edgenuity

10 source articles · read the reporting →

WF-BKZNVJ13 Nov 2024

GEMA sues OpenAI for unlicensed use of song lyrics in ChatGPT training

On 13 November 2024, German copyright collective GEMA filed a lawsuit against OpenAI in Munich, alleging that the company used copyrighted song lyrics from GEMA's repertoire to train its ChatGPT chatbot without obtaining licenses or paying authors. GEMA claims that when prompted, ChatGPT reproduces original song lyrics, demonstrating the unauthorized use. The lawsuit seeks to establish that OpenAI must compensate the approximately 100,000 GEMA members. The case is pending before the Munich Regional Court.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-XO6C6612 Jul 2021

Userviz machine-learning aimbot shut down after Activision request

A developer known as User101 shut down the Userviz cheat after Activision requested that he stop developing it. The software used computer vision and machine learning to automate aiming in games such as Call of Duty: Warzone, and was marketed as undetectable. It was never published, and the developer said his intention was not to do anything illegal.

Company involved
User101
AI system involved
Userviz

7 source articles · read the reporting →

WF-I6R3LD1 Mar 2023

Stanford takes down Alpaca AI demo over safety and cost concerns

Stanford University took down the web demo of its Alpaca AI language model due to safety and cost concerns. The model, based on Meta's LLaMA, was fine-tuned to follow instructions but could generate misinformation and toxic text. Researchers decided to remove the demo after it became publicly accessible, citing inadequate content filters and rising hosting costs.

Company involved
Stanford University
AI system involved
Alpaca

10 source articles · read the reporting →

ElevenLabs AI voice generation used in Russian influence operation targeting Europe

The article reports that a Russian influence campaign, dubbed "Operation Undercut," very likely used ElevenLabs' AI voice generation technology to create realistic voiceovers for fake news videos. The videos targeted European audiences to undermine support for Ukraine. Recorded Future's researchers used ElevenLabs' own AI Speech Classifier to detect the AI-generated audio. The campaign was attributed to the Russia-based Social Design Agency, which the U.S. government sanctioned. The overall impact on public opinion was minimal.

Company involved
Social Design Agency
AI system involved
ElevenLabs AI voice generation

7 source articles · read the reporting →

WF-QLNRBN31 Jan 2023

ElevenLabs voice cloning tool used to create deepfake celebrity audio clips

Speech AI startup ElevenLabs launched a beta voice cloning tool. Within days, users on 4chan posted deepfake audio clips featuring voices resembling celebrities like Emma Watson reading offensive material. ElevenLabs acknowledged the misuse and said it is considering additional safeguards.

Company involved
ElevenLabs
AI system involved
ElevenLabs platform

10 source articles · read the reporting →

Answer.AI tests Devin and reports 14 failures in 20 tasks

Answer.AI's team tested Devin, an autonomous AI coding assistant, on 20 real-world tasks over a month. Devin succeeded in only 3 tasks, failed 14, and was inconclusive in 3. The team found Devin often produced overly complex or hallucinated solutions and could not recognize fundamental blockers. They ultimately decided to stick with tools that allow more human control.

AI system involved
Devin

5 source articles · read the reporting →

LINAGORA closes Lucie 7B after user mockery

LINAGORA, a French open-source software company, launched a beta version of its large language model Lucie 7B. The model was intended to be a transparent and ethical alternative to big tech AI. However, after users tested it and highlighted its shortcomings, the model was mocked online. LINAGORA subsequently closed the platform to address the issues and collect more data.

Company involved
LINAGORA
AI system involved
Lucie 7B

6 source articles · read the reporting →

Researchers extract training data from ChatGPT using repeat prompt

Researchers from Google DeepMind and other institutions developed an attack that extracts verbatim training data from OpenAI's ChatGPT. By prompting the model to repeat a word forever, they caused it to output memorized personal information, including email addresses and phone numbers. The attack demonstrates that alignment techniques can be circumvented, and the researchers estimate that a gigabyte of training data could be extracted.

Company involved
OpenAI
AI system involved
ChatGPT

8 source articles · read the reporting →

WF-EA6R453 Jan 2023

New York City Department of Education blocks ChatGPT on school devices

The New York City Department of Education blocked access to the AI chatbot ChatGPT on school devices and networks, citing concerns about negative impacts on student learning and the safety and accuracy of content. The ban applies to all students and teachers on education department devices and internet networks. Individual schools can still request access for studying the technology. The move is the nation's largest school system's response to the arrival of ChatGPT.

Company involved
New York City Department of Education
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-QT6OIZ28 Sep 2016

Google used 11,000 novels without permission to train AI

Google researchers fed 11,000 novels, including works by authors Rebecca Forster and Erin McCarthy, into a neural network to improve conversational AI without seeking permission. The Authors Guild condemned the use as a 'blatantly commercial use of expressive authorship'. Google defended the practice as fair use, stating it does not harm authors. The authors expressed frustration at not being informed or compensated.

Company involved
Google

10 source articles · read the reporting →

WF-A3DBHF1 Jul 2023

French competition authority fines Google €250 million over Bard content use

The Autorité de la concurrence has fined Google €250 million for breaching commitments on related rights. The authority found that Google's Bard (now Gemini) chatbot used content from press agencies and publishers to train its foundation model and for grounding and display, without informing them or offering an opt-out that did not affect other Google services. Google did not contest the facts and proposed corrective measures.

Company involved
Google
AI system involved
Bard (now Gemini)

9 source articles · read the reporting →

WF-ID19SZ1 Jan 2012

Dutch government to refund over 10,000 students over discriminatory DUO fraud algorithm

The Dutch government has pledged to refund over 10,000 students who were unjustly flagged for student finance fraud by a discriminatory algorithm used by the Education Executive Agency (DUO). The algorithm, implemented in 2012, used criteria that disproportionately targeted students from immigrant backgrounds, particularly those of Turkish and Moroccan descent. Following investigations by the Dutch Data Protection Authority and an independent report by PwC, the algorithm was suspended in July 2023 and replaced with a random-sampling system. The government has allocated 61 million euro for refunds.

Company involved
Education Executive Agency (DUO)
AI system involved
DUO fraud detection system

9 source articles · read the reporting →

WF-YE202L22 Feb 2025

xAI's Grok 3 briefly censored mentions of Trump and Musk

xAI's Grok 3 chatbot was briefly instructed not to mention Donald Trump or Elon Musk when answering the question 'Who is the biggest misinformation spreader?' in its chain-of-thought reasoning. Users reported the behaviour before xAI reverted the change, according to an engineering lead who described it as an employee mistake. The incident occurred shortly after Grok 3 was promoted as a 'maximally truth-seeking AI' by Elon Musk.

Company involved
xAI
AI system involved
Grok 3

4 source articles · read the reporting →

WF-7VGPYK1 Jan 2021

OpenAI transcribed YouTube videos to train GPT-4 without permission

OpenAI used its Whisper transcription model to transcribe over a million hours of YouTube videos, according to a New York Times report. The company allegedly used the transcripts to train GPT-4 despite knowing the practice was legally questionable. Google, which owns YouTube, said it prohibits unauthorized scraping of its content. OpenAI has said it believes its use of the data constitutes fair use.

Company involved
OpenAI
AI system involved
Whisper, GPT-4

6 source articles · read the reporting →

Slack trains AI features on user messages and files by default

Slack uses user messages, files, and data to train its machine learning features such as channel recommendations and emoji suggestions. Users are opted in by default and cannot individually opt out; only workspace administrators can request exclusion via email. A user publicly criticized the practice, and Slack acknowledged the policy but did not change it.

Company involved
Slack

10 source articles · read the reporting →

WF-X0LJEA1 Jan 2020

Voice actors sue LOVO over alleged theft of voices for AI training

Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.

Company involved
LOVO
AI system involved
Genny

6 source articles · read the reporting →

WF-OS2JRK21 Feb 2024

Meta’s BlenderBot 3 chatbot generates offensive content publicly.

Meta released its AI chatbot BlenderBot 3 for public testing in February 2024. Users reported that the chatbot generated anti-Semitic, racist, and conspiratorial responses. Meta acknowledged the flaws and said public feedback is essential for improvement. The incident reignited debate about the ethics of releasing underdeveloped AI systems.

Company involved
Meta
AI system involved
BlenderBot 3

6 source articles · read the reporting →

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