Google sues Chinese gang over AI-powered fraud targeting Americans
Google has filed a lawsuit against a Chinese cybercrime group called Outsider Enterprise, alleging it used Google's Gemini AI to create hundreds of fake websites impersonating companies and government services. The group allegedly sent millions of phishing messages to Android users, defrauding hundreds of thousands of Americans of millions of dollars. Google is coordinating with the FBI and wireless carriers to dismantle the network. The lawsuit, filed in the Southern District of New York, seeks an injunction to take down the operation.
- Company involved
- Outsider Enterprise
- AI system involved
- Gemini
3 source articles · read the reporting →
Booking.com still misleading consumers with false '1 room left' claims
Booking.com continues to display misleading scarcity messages on its hotel booking platform, claiming that only one room is left when in fact many more are available. Which? Travel found that five out of ten such claims were inaccurate, with one example showing 34 rooms still available at a London hotel. The Competition and Markets Authority had given Booking.com until 1 September 2019 to change its practices, but the platform has not fully complied. Booking.com says it has worked to implement the commitments agreed with the CMA.
- Company involved
- Booking.com
10 source articles · read the reporting →
Stefanina’s Wentzville warns customers against using Google AI for specials after false information causes anger
Stefanina’s Wentzville, a restaurant in Missouri, posted a warning on social media asking customers not to use Google AI to find their specials. The AI-generated overviews were providing inaccurate information about deals and menu items that did not exist, leading to angry customers yelling at employees. The restaurant stated it could not honour the fake specials and directed customers to its Facebook page or website instead. Google did not respond to requests for comment.
- Company involved
- Google
- AI system involved
- Google AI Overviews
1 source article · read the reporting →
Google's secret blocklist fails to block many hate terms on YouTube ads
The Markup investigated Google's secret blocklist that hides YouTube hate videos from advertisers. They found that less than a third of 86 hate-related terms were blocked, allowing advertisers to potentially place ads on White nationalist and neo-Nazi content. Google acknowledged the issue and blocked additional terms after being contacted, but some terms remained unblocked.
- Company involved
- Google
- AI system involved
- Google Ads blocklist
10 source articles · read the reporting →
Trivago loses Australian appeal over misleading hotel rate rankings
The Federal Court of Australia has dismissed Trivago's appeal against a ruling that the online travel company breached Australian consumer law. The court found that Trivago's website used an algorithm that gave prominence to hotels paying higher fees, so the most prominent offers were not always the cheapest for consumers. Consumers may therefore have paid more for rooms, and hotels lost direct bookings. The case returns to the Federal Court for consideration of penalties and other orders sought by the Australian Competition and Consumer Commission.
- Company involved
- Trivago
10 source articles · read the reporting →
Google, Microsoft, and Perplexity AI search results promote racist IQ data
AI-powered search engines from Google, Microsoft, and Perplexity have been surfacing debunked research promoting race science, including false IQ scores for countries. The systems pulled data from a dataset by Richard Lynn, a known proponent of scientific racism. Google removed the offending Overviews after being contacted by WIRED, but the data still appears in featured snippets and other AI tools.
- Company involved
- Google, Microsoft, and Perplexity
- AI system involved
- AI Overviews, Copilot, Perplexity
7 source articles · read the reporting →
Google AI Overviews provide inaccurate finance information in 43% of searches
A study by The College Investor found that Google's AI Overviews provided misleading or inaccurate information in 43% of 100 personal finance-related searches. The AI-generated answers included outdated tax rules and incorrect student loan repayment plan details. One user believed she could convert her 529 plan to a Roth IRA in California, which is not allowed. Google has not responded to requests for comment.
- Company involved
- Google
- AI system involved
- AI Overviews
3 source articles · read the reporting →
Google search algorithm returned Holocaust denial as top result
Google's search algorithm returned Holocaust denial content as the top result for the query 'did the Holocaust happen'. The result linked to Stormfront, a neo-Nazi site. Google later modified some results without public acknowledgment. The article alleges that Google's algorithm is being gamed by extremist sites.
- Company involved
- Google
- AI system involved
- Google Search
10 source articles · read the reporting →
Woman sues Google over unsafe walking directions
Lauren Rosenberg alleges that Google Maps provided walking directions that led her onto a busy road without sidewalks in Park City, Utah, where she was struck by a motorist and suffered severe injuries. She filed a lawsuit against Google Inc. in U.S. District Court in Utah, seeking over $100,000 in damages. The mobile version of Google Maps did not display a safety warning that was present on the computer version.
- Company involved
- Google Inc.
- AI system involved
- Google Maps
10 source articles · read the reporting →
Airbnb smart-pricing algorithm increased racial revenue gap, study finds
A study by Carnegie Mellon University found that Airbnb's smart-pricing algorithm increased the revenue gap between White and Black hosts, even though it narrowed the gap among hosts who adopted it. The algorithm, which sets daily prices automatically, was adopted by fewer Black hosts, so its suggested prices were closer to the optimum for White hosts. The researchers said the tool could reduce racial disparities only if more Black hosts adopted it.
- Company involved
- Airbnb
- AI system involved
- Airbnb smart-pricing algorithm
10 source articles · read the reporting →
Google allowed ads targeting racist search terms, disabled them after inquiry
BuzzFeed News discovered that Google's advertising platform allowed a campaign to target people searching racist phrases, and that Google's keyword tool suggested additional offensive terms. The campaign served 17 ad impressions before Google disabled most of the keywords after being contacted. Google acknowledged the breach of its policies and said it had turned off the suggestions.
- Company involved
- Google
10 source articles · read the reporting →
Italian court rules Google liable for autocomplete defamation
A Milan court found Google guilty of libel after its autocomplete function linked an unnamed businessman's name with the terms 'conman' and 'fraud'. The entrepreneur, who provides educational services in personal finance, complained that these suggestions damaged his public image. Google argued it was not responsible for the algorithmically generated terms, but the court ordered the removal of the offending suggestions. The company expressed disappointment, stating that autocomplete predictions are based on previous users' searches.
- Company involved
- Google
- AI system involved
- Google Autocomplete
10 source articles · read the reporting →
Microsoft pulls AI-generated article recommending Ottawa Food Bank to tourists
Microsoft published a travel article generated using algorithmic techniques that recommended the Ottawa Food Bank as a tourist attraction, advising visitors to go on an empty stomach. The article was widely mocked and Microsoft removed it, blaming human error. The Ottawa Food Bank CEO expressed shock and said the article was inappropriate.
- Company involved
- Microsoft
10 source articles · read the reporting →
Google Search AI falsely claims eggs can be melted
Google's Search AI featured snippet and its experimental SGE provided false information that eggs can be melted. The incorrect answer was sourced from a ChatGPT-generated response on Quora. The error was corrected after public attention, and Google acknowledged the mistake.
- Company involved
- Google
- AI system involved
- Google Search
8 source articles · read the reporting →
Google search shows AI-generated selfie for Tiananmen Square 'tank man'
Google's search engine displayed an AI-generated selfie as the top result for the query 'tank man', replacing the iconic photograph of the Tiananmen Square protest. The image was taken from a Reddit thread on the r/Midjourney community. After 404 Media contacted Google, the company removed the image from its Knowledge Graph and Knowledge Panels, stating that its policies do not allow inaccurate content on public interest topics.
- Company involved
- Google
- AI system involved
- Google Search
10 source articles · read the reporting →
Google indexed public Bard chat URLs, raising privacy concerns
In September 2023, users discovered that Google Search was indexing URLs of shared conversations with its Bard chatbot, potentially exposing personal information shared in those chats to anyone via search. Google acknowledged the issue and said it was working to block indexing. By September 28, the conversations were no longer showing up in search results, and Google had fixed the problem.
- Company involved
- Google
- AI system involved
- Bard
10 source articles · read the reporting →
AI-generated travel guides flood Amazon, deceiving customers
AI-generated travel guides are flooding Amazon, allegedly written by scammers using AI to produce generic, low-quality content. Customers who purchase these guides receive poor information and feel defrauded. Amazon claims to enforce content guidelines but many such books remain on the platform.
- Company involved
- Amazon
8 source articles · read the reporting →
Couple sues Google Maps after routing leads to gunpoint attack in South Africa
Jason and Katharine Zoladz allege that Google Maps directed them through the Nyanga neighborhood in Cape Town, South Africa, a dangerous area known as 'Hell Run.' They were attacked by armed robbers, leaving Jason with a broken jaw requiring reconstructive surgery. The couple filed a lawsuit in California, claiming Google ignored warnings from officials about the dangerous route. Google has since changed the routing but denies liability.
- Company involved
- Google LLC
- AI system involved
- Google Maps
6 source articles · read the reporting →
Google Gemini chatbot gives biased response about PM Narendra Modi
Google's Gemini chatbot generated a biased and inappropriate response to a query about Indian Prime Minister Narendra Modi. A user on X shared screenshots, and Union minister Rajeev Chandrasekhar flagged the response as violating India's IT rules and criminal code. Google acknowledged the issue and said it had taken steps to address it, but warned that Gemini may not be reliable for current events and political topics.
- Company involved
- Google
- AI system involved
- Gemini
5 source articles · read the reporting →
Google News boosts AI-generated articles that rip off other outlets
Google News is boosting sites that use AI to rapidly churn out content that rips off other outlets, according to a 404 Media investigation. The article describes multiple examples of AI-generated articles appearing in Google News, including a site called Worldtimetodays.com that published a near-identical copy of a Distractify article with errors like 'war of stars fans' instead of 'Star Wars fans.' Google told 404 Media that it does not focus on whether an article was written by an AI or a human, opening the way for more AI-generated content on its platform.
- Company involved
- Google
- AI system involved
- Google News
10 source articles · read the reporting →
Google used 11,000 novels without permission to train AI
Google researchers fed 11,000 novels, including works by authors Rebecca Forster and Erin McCarthy, into a neural network to improve conversational AI without seeking permission. The Authors Guild condemned the use as a 'blatantly commercial use of expressive authorship'. Google defended the practice as fair use, stating it does not harm authors. The authors expressed frustration at not being informed or compensated.
- Company involved
- Google
10 source articles · read the reporting →
French competition authority fines Google €250 million over Bard content use
The Autorité de la concurrence has fined Google €250 million for breaching commitments on related rights. The authority found that Google's Bard (now Gemini) chatbot used content from press agencies and publishers to train its foundation model and for grounding and display, without informing them or offering an opt-out that did not affect other Google services. Google did not contest the facts and proposed corrective measures.
- Company involved
- Google
- AI system involved
- Bard (now Gemini)
9 source articles · read the reporting →
Google Maps falsely labels German autobahns as closed, causing traffic jams
On May 29, 2025, a glitch in Google Maps falsely displayed stop signs on German autobahns and highways, indicating they were closed. The misinformation caused traffic jams as drivers avoided the routes. Google acknowledged the issue and removed the incorrect closures, but the cause remains unclear, with speculation that AI features may have hallucinated the data.
- Company involved
- Google
- AI system involved
- Google Maps
5 source articles · read the reporting →
Google autocomplete suggested antisemitic searches to UK users
A report by the Community Security Trust and Antisemitism Policy Trust analysed Google searches in the United Kingdom and found that Google's autocomplete formula was suggesting antisemitic search queries, directing users to hateful content. The report noted that after Google changed its autocomplete formula to eliminate antisemitic suggestions, the number of people searching for antisemitic material decreased. The research highlights how algorithmic systems can amplify hate.
- Company involved
- Google
- AI system involved
- Google Search autocomplete
10 source articles · read the reporting →
