The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

68 incidents closest to “Robert Bosch GmbH” · matched on meaning · public reporting

WF-FPGDXK18 Mar 2021

Xpeng Motors Fined for Collecting Customer Facial Images Without Consent

Xpeng Motors was fined 100,000 yuan by Shanghai's market regulation authority for collecting 431,623 facial images of customers without consent. The company used surveillance cameras with facial recognition from a third-party supplier, Ulucu, to analyze customer traffic. Xpeng stated it removed the devices and deleted all data before the inspection, and that no data was leaked or misused.

Company involved
Xpeng Motors

4 source articles · read the reporting →

Volvo self-driving car blinded by snow in Sweden test

During testing in Jokkmokk, Sweden, a Volvo self-driving XC90 SUV's radar sensors became caked with frozen flakes, rendering the vehicle unable to read the road. The incident highlighted the challenge of snow blindness for autonomous vehicles. Ford engineers later proposed a solution using lidar to create high-definition 3-D maps.

Company involved
Volvo Cars
AI system involved
self-driving XC90 SUV

4 source articles · read the reporting →

WF-NVDFZU1 Mar 2026

Serve Robotics apologises after delivery robot smashes Chicago bus shelter

A Serve Robotics food delivery robot crashed into a bus shelter on Grand Avenue in West Town, Chicago, in late March 2026, shattering the glass. The company paid for immediate repairs and has now placed an apology advertisement at the same bus shelter. The incident contributed to renewed safety concerns regarding the city's robot delivery pilot programme.

Company involved
Serve Robotics
AI system involved
Serve Robotics delivery robot

1 source article · read the reporting →

WF-QXCVQM20 Apr 2026

Waymo recalls 3,500 robotaxis after vehicle enters flooded Texas road

On April 20, 2026, an unoccupied Waymo robotaxi entered a flooded road in San Antonio, Texas, during severe weather. No injuries occurred, but the incident prompted Waymo to issue a voluntary recall of up to 3,791 vehicles due to software that could allow the cars to drive onto flooded roads. The National Highway Traffic Safety Administration published recall documents, and Waymo stated it is implementing additional software safeguards and has restricted operations in extreme weather. The fix is still under development.

Company involved
Waymo
AI system involved
Waymo autonomous driving system

4 source articles · read the reporting →

WF-R8X8FN27 Nov 2018

Ningbo police AI falsely accuses woman in bus ad of jaywalking

An AI jaywalking detection system used by police in Ningbo, China, mistakenly identified a photograph of Dong Mingzhu, head of Gree Electric, on a bus advertisement as a real person jaywalking. Her image and name were briefly displayed on a public shaming billboard. Police acknowledged the error, deleted the photo, and stated they would update the system to distinguish advertisements from people. Gree Electric thanked the police for their response.

Company involved
Ningbo police

10 source articles · read the reporting →

WF-QZWYPM8 Jan 2018

LG robot Cloi fails repeatedly on stage at CES 2018 debut

At CES 2018, LG's robot Cloi failed to respond to three consecutive voice commands during a live demonstration. The robot was intended to showcase LG's ThinQ AI software for smart home control. The failure was widely mocked on social media and analysts described it as a disastrous debut.

Company involved
LG
AI system involved
Cloi

5 source articles · read the reporting →

WF-BQTAAB14 Dec 2018

Kiwibot delivery robot battery fire in Berkeley

On 14 December 2018, a Kiwibot delivery robot idling in Berkeley, California, began smouldering when its battery experienced thermal runaway. A bystander extinguished the flames, and the Berkeley Fire Department secured the scene. Kiwibot suspended its service temporarily, investigated, and attributed the incident to human error in battery replacement. The company introduced new battery management software to prevent recurrence.

Company involved
Kiwibot
AI system involved
Kiwibot

10 source articles · read the reporting →

WF-UFPU7P1 May 2017

German church launches BlessU-2 robot priest for automated blessings

The Evangelical Church in Hesse and Nassau launched a robot priest named BlessU-2 in Wittenberg, Germany, to give automated blessings to visitors. The robot, a metal box with a touch screen and arms, asks users if they want a blessing and then recites a biblical verse. Church spokesman Sebastian von Gehren said it is an experiment to inspire discussion and that the machine should not replace a pastor's blessing.

Company involved
Evangelical Church in Hesse and Nassau
AI system involved
BlessU-2

10 source articles · read the reporting →

WF-N0SA9H1 Aug 2017

Facial recognition pilot at Berlin-Südkreuz by German police

A year-long pilot project of facial recognition technology was carried out at Berlin-Südkreuz train station from August 2017 to July 2018. The project was initiated by the German Ministry of the Interior, federal and state police, and supported by Deutsche Bahn. The pilot became a catalyst for media attention, spurring discourse on the efficiency and legitimacy of surveillance technology.

Company involved
German Federal Police

10 source articles · read the reporting →

WF-QWGD1Q25 Jun 2015

Delphi denies near-miss between its self-driving car and Google's autonomous vehicle

Delphi Automotive initially reported a near-miss between its self-driving Audi Q5 SUV and a Google Lexus RX400h in Palo Alto, California. A Delphi executive claimed Google's car cut off the Delphi vehicle, which took evasive action. However, Delphi later denied the incident, stating the vehicles were a lane width apart and that both cars performed correctly. Google also confirmed the cars behaved appropriately in an ordinary driving scenario.

Company involved
Delphi Automotive
AI system involved
Delphi self-driving car (Audi Q5 SUV)

7 source articles · read the reporting →

German Federal Constitutional Court restricts police automated data evaluation

The German Federal Constitutional Court ruled in a case brought by the Gesellschaft für Freiheitsrechte (GFF) that automated data evaluation by police violates fundamental rights. The court restricted the practice, setting limits on police use of automated data analysis. The decision is a success for privacy and civil liberties.

Company involved
German police

10 source articles · read the reporting →

Kohler, BMW, MaxMara secretly collected customers' facial recognition data

During the 2021 CCTV 3·15 Gala, it was revealed that Kohler, BMW, and MaxMara stores had installed facial recognition cameras from vendors such as Wandianzhang and Youluoke. These cameras captured customers' facial data without their knowledge or consent, and the data was used to track customer visits and inform sales strategies. The systems were deployed in thousands of stores across China, collecting over 100 million facial records. The companies did not inform customers or obtain consent, violating Chinese privacy laws.

Company involved
Kohler (China) Investment Co., Ltd., ZhengTong Auto (BMW dealerships), MaxMara
AI system involved
Facial recognition cameras from Wandianzhang, Youluoke, Yaliang, Ruiwei

10 source articles · read the reporting →

WF-V38VV67 Mar 2018

Caliburger pauses Flippy robot after overwhelming interest

Caliburger has paused its Flippy burger-flipping robot after the restaurant was overwhelmed by interest following viral news coverage. The robot worked as intended, but the chain said it needed more time to train human workers to keep up with preparing patties. The robot is expected to return once the snags are ironed out.

Company involved
Cali Group
AI system involved
Flippy

8 source articles · read the reporting →

iRobot considers selling Roomba home mapping data to advertisers

iRobot's Roomba vacuum cleaners with mapping technology collect detailed floor plan data of users' homes. The company's CEO stated he is considering selling this data to companies like Amazon, Apple, or Google for advertising purposes. Robotics experts express concern about the lack of user consent and potential privacy implications.

Company involved
iRobot
AI system involved
Roomba 960/980

10 source articles · read the reporting →

WF-CQ2Y4G1 Jan 2019

Serbia's Ministry of Interior deploys thousands of Huawei facial recognition cameras in Belgrade

In early 2019, Serbia's Ministry of Interior announced the deployment of a thousand smart surveillance cameras with facial and license plate recognition capabilities, supplied by Huawei, across Belgrade. The Ministry refused to release information about the project, citing confidentiality, and failed to conduct a legally required Data Protection Impact Assessment. Citizens responded by crowdsourcing camera locations via the hashtag #hiljadekamera and a website. The system remains in operation with no public debate or transparency.

Company involved
Ministry of Interior
AI system involved
Huawei smart surveillance cameras

10 source articles · read the reporting →

WF-HYZ75T7 Dec 2017

Motorcyclist sues General Motors after self-driving Chevrolet Bolt crash in San Francisco

On 7 December 2017, a self-driving Chevrolet Bolt operated by GM's Cruise subsidiary aborted a lane change and re-entered its lane on Oak Street in San Francisco, striking motorcyclist Oscar Nilsson and knocking him to the ground. Nilsson sued General Motors, claiming neck and shoulder injuries requiring lengthy treatment and resulting in disability leave. The San Francisco Police Department's report blamed Nilsson for passing on the right, but his lawyer disputed this, and GM denied responsibility while emphasising safety.

Company involved
General Motors
AI system involved
Chevrolet Bolt autonomous vehicle

10 source articles · read the reporting →

WF-S574X31 Jan 2019

Spanish Supreme Court orders release of BOSCO algorithm code for social electricity bonus

The Spanish NGO Civio won a Supreme Court case forcing the government to release the source code of BOSCO, the algorithm that decides eligibility for the social electricity bonus (bono social eléctrico). Civio had demonstrated in 2019 that BOSCO contained serious errors that denied the benefit to vulnerable people who met the requirements. The government had refused to disclose the code, citing intellectual property. The Supreme Court ruled that transparency must prevail, setting a precedent for public access to automated decision-making systems.

Company involved
Ministerio para la Transición Ecológica (Gobierno de España)
AI system involved
BOSCO

10 source articles · read the reporting →

WF-2ABL3N30 Nov 2023

Bavarian police test Palantir data mining with real personal data

The Bavarian State Criminal Police Office (LKA) has been testing Palantir's data mining software, called VeRa, with real personal data for months. The Bavarian data protection commissioner only learned of the test through a media inquiry and has announced a review. The Interior Ministry claims the test is lawful under current law, but critics argue a legal basis is missing.

Company involved
Bayerisches Landeskriminalamt
AI system involved
VeRa

7 source articles · read the reporting →

Teething problems in Mater Dei's medicine robots addressed

The Malta Union for Midwives and Nurses claimed that a €23 million investment in two computerised drug administration robots, Mario and Sophia, at Mater Dei Hospital had resulted in a complete failure. However, sources within the Health Ministry said that most teething problems have been addressed and that the supplier has not been paid yet. They reported that out of over 1,700 medication rounds, only four required a contingency plan.

Company involved
Mater Dei Hospital
AI system involved
Mario and Sophia

6 source articles · read the reporting →

Government robot falls down stairs and is destroyed

A robot employed by the Gumi City Council in South Korea fell six and a half feet down a set of stairs and was destroyed. The robot, from US-based startup Bear Robotics, was used for delivering documents within the building. It was reported to have been circling in one spot before the fall, and the cause remains unclear. The city council has decided not to replace the robot.

Company involved
Gumi City Council
AI system involved
Bear Robotics robot

6 source articles · read the reporting →

WF-GR00TR30 Jan 2024

S Group food delivery robot crashes into car in Helsinki hit-and-run

On Saturday afternoon in Helsinki's Pasila neighbourhood, a passer-by observed an S Group food delivery robot collide with a parked car after it was forced off an unplowed sidewalk. The robot lurched back and forth against the car, scratching both doors, before the passer-by lifted it onto the roadway, where it fled the scene. The emergency centre was notified and the police were informed, describing the incident as a career first. S Group is currently investigating the event.

Company involved
S Group
AI system involved
Food delivery robot

3 source articles · read the reporting →

Robot kills contractor at Manesar automotive plant

A 24-year-old contractor died after being pierced by a welding robot at a car ancillary plant in Manesar, Haryana. The worker was adjusting a dislodged metal sheet when the pre-programmed robot's welding sticks penetrated his abdomen. He was rushed to hospital but pronounced dead. Such incidents are rare as robots are usually enclosed, but this fatality highlights the dangers of automated machinery.

10 source articles · read the reporting →

Industrial robot kills worker at South Korean distribution centre

A worker in his 40s was crushed to death by an industrial robot at an agricultural distribution centre in South Gyeongsang province, South Korea. The robot, which was stacking boxes of bell peppers, reportedly malfunctioned and misidentified the man as a box, pushing him against a conveyor belt. He died later in hospital. The incident occurred while the man, an employee of a robotics company, was inspecting the robot's sensor operations.

2 source articles · read the reporting →

WF-KLSRXK24 Feb 2021

Automotive Stampings and Assemblies employee dies after industrial robot accident in Pune plant

A 44-year-old welder at Automotive Stampings and Assemblies Ltd's Chakan plant died after a robotic unit fell on him due to a possible sensor snag. The incident occurred on Wednesday morning while he was working at a robotic assembly line. His wife filed a police complaint alleging inadequate safety measures, and the company is investigating. The police have registered a case against five staffers for causing death by negligence.

Company involved
Automotive Stampings and Assemblies Ltd

1 source article · read the reporting →

← Newerpage 2 of 3Older →