Waymo driverless taxi blocked by men demanding passenger's number
A woman using a Waymo driverless taxi in San Francisco was trapped when two men blocked the vehicle and demanded her phone number. The autonomous car stalled, and the men persisted despite her protests. Waymo's rider support contacted her during the incident and followed up afterwards. The passenger described the experience as terrifying and warned others to be careful when riding alone.
- Company involved
- Waymo
- AI system involved
- Waymo
8 source articles · read the reporting →
Waymo robotaxi and Serve delivery robot collide in Los Angeles
On December 27, 2024, a Waymo robotaxi and a Serve Robotics sidewalk delivery robot collided at an intersection in West Hollywood, Los Angeles. The Waymo vehicle was making a right turn when the Serve bot, under remote supervision, moved into the turning lane. The Waymo Driver system classified the bot as an inanimate object and applied hard braking, but made contact at 4 mph. Neither vehicle was damaged, and both companies stated they are working to avoid similar incidents in the future.
- Company involved
- Waymo and Serve Robotics
- AI system involved
- Waymo Driver and Serve delivery robot
1 source article · read the reporting →
Waymo passengers felt trapped during pedestrian attack in San Francisco
A couple riding in a Waymo driverless car in San Francisco felt trapped when a pedestrian attempted to cover the vehicle's sensors. The passengers contacted Waymo support and were advised to remain inside the vehicle. The pedestrian eventually walked away, and the passengers were unharmed. Waymo stated that remaining inside is often the safest course of action during such an event.
- Company involved
- Waymo
- AI system involved
- Waymo Driver
1 source article · read the reporting →
Volvo self-driving car blinded by snow in Sweden test
During testing in Jokkmokk, Sweden, a Volvo self-driving XC90 SUV's radar sensors became caked with frozen flakes, rendering the vehicle unable to read the road. The incident highlighted the challenge of snow blindness for autonomous vehicles. Ford engineers later proposed a solution using lidar to create high-definition 3-D maps.
- Company involved
- Volvo Cars
- AI system involved
- self-driving XC90 SUV
4 source articles · read the reporting →
Waymo recalls robotaxi software after crash into telephone pole
On May 21, 2024, a Waymo autonomous vehicle crashed into a telephone pole in Phoenix, Arizona, while driving to a passenger pickup location. The vehicle was damaged but no one was injured. Waymo issued a voluntary recall and updated the software and mapping for its entire fleet of 672 vehicles to correct an error that assigned a low damage score to the pole and to improve the map.
- Company involved
- Waymo
- AI system involved
- Waymo autonomous vehicle
6 source articles · read the reporting →
Waymo sued after robotaxi doors cyclist in San Francisco bike lane
Jenifer Hanki, 26, was cycling in a marked bike lane in San Francisco when a Waymo robotaxi pulled over and a passenger opened a door into her path, causing a collision. She alleges the vehicle's Safe Exit system failed to warn of her approach, and she suffered brain and spine injuries. Hanki has sued Waymo and Alphabet for negligence, battery, and emotional distress, and the case is pending in San Francisco County Superior Court. Waymo did not comment on the lawsuit but pointed to its overall safety record.
- Company involved
- Waymo
- AI system involved
- Waymo
1 source article · read the reporting →
Xpeng P7 Collides with Truck During NGP Assisted Driving, Driver Injured
On 23 September 2021, a Xpeng P7 owner in China was using the NGP automatic navigation assisted driving system when the vehicle failed to identify a flatbed truck ahead and collided with its rear. The driver, who trusted the system to brake automatically, sustained slight injuries. Xpeng Motors stated that the system's functions were operating normally before the crash and that further analysis would be conducted. Experts suggested the visual camera may have misjudged the distance due to the truck's unusual shape.
- Company involved
- Xpeng Motors
- AI system involved
- NGP automatic navigation assisted driving system
1 source article · read the reporting →
Serve Robotics apologises after delivery robot smashes Chicago bus shelter
A Serve Robotics food delivery robot crashed into a bus shelter on Grand Avenue in West Town, Chicago, in late March 2026, shattering the glass. The company paid for immediate repairs and has now placed an apology advertisement at the same bus shelter. The incident contributed to renewed safety concerns regarding the city's robot delivery pilot programme.
- Company involved
- Serve Robotics
- AI system involved
- Serve Robotics delivery robot
1 source article · read the reporting →
Cruise driverless cars stall in San Francisco, blocking traffic after Outside Lands festival
As many as 10 Cruise autonomous vehicles became immobilized on Grant Avenue in North Beach on Friday night due to wireless connectivity issues caused by the Outside Lands music festival. The cars blocked traffic, and officials noted that emergency vehicles would not have been able to pass. Cruise apologised and said it is investigating solutions. The incident occurred a day after the California Public Utilities Commission approved expanded robotaxi operations in the city.
- Company involved
- Cruise
- AI system involved
- Cruise driverless cars
1 source article · read the reporting →
Waymo recalls 3,500 robotaxis after vehicle enters flooded Texas road
On April 20, 2026, an unoccupied Waymo robotaxi entered a flooded road in San Antonio, Texas, during severe weather. No injuries occurred, but the incident prompted Waymo to issue a voluntary recall of up to 3,791 vehicles due to software that could allow the cars to drive onto flooded roads. The National Highway Traffic Safety Administration published recall documents, and Waymo stated it is implementing additional software safeguards and has restricted operations in extreme weather. The fix is still under development.
- Company involved
- Waymo
- AI system involved
- Waymo autonomous driving system
4 source articles · read the reporting →
Armed teenagers were travelling in a Waymo robotaxi – the car stopped of its own accord and called the police…
The robotaxi stopped and contacted emergency services after detecting passengers with weapons, resulting in police detaining two minors.
- Company involved
- Waymo
- AI system involved
- Waymo robotaxi
1 source article · read the reporting →
Waymo rider trapped in robotaxi during vandalism attack in San Francisco
In May 2026, Sherman Watson was riding in a Waymo robotaxi in San Francisco when two men attacked the vehicle, smashing the windshield. The car stopped and remained stationary, trapping Watson inside for about 10 minutes while he feared for his life. Waymo's remote assistant called police but could not move the car. Watson later sought therapy and requested video footage from Waymo, which the company has not provided, citing the need for a police search warrant.
- Company involved
- Waymo
- AI system involved
- Waymo robotaxi
1 source article · read the reporting →
Waymo vehicle catches fire after driving over firework in San Francisco
On 4 July 2026, an unoccupied Waymo robotaxi caught fire in San Francisco after driving over a lit firework. No injuries were reported. The incident occurred amid widespread traffic congestion, with multiple Waymo vehicles becoming disabled and blocking roads. Waymo coordinated with the fire department to remove the vehicle and said it was evaluating ways to improve resilience during major disruptions.
- Company involved
- Waymo
- AI system involved
- Waymo
1 source article · read the reporting →
Waymo passenger flees robotaxi stuck on Phoenix light rail tracks
A Waymo self-driving car mistakenly drove onto light rail tracks in Phoenix, forcing a passenger to flee the vehicle. The incident occurred near moving trains before the car continued along the tracks. Valley Metro confirmed it was notified and responded, and Waymo was contacted.
- Company involved
- Waymo
- AI system involved
- Waymo
1 source article · read the reporting →
Waymo self-driving taxi blocks road after confusion with traffic cones
A Waymo self-driving taxi in Phoenix, Arizona, became confused by traffic cones closing a lane and stopped, blocking the road. The vehicle repeatedly drove away from roadside assistance dispatched to help, before a human driver took over. Waymo acknowledged the incident, stating that its remote guidance team provided incorrect instructions and that it has since improved its operational process. The passenger, who documented the event, said such mistakes are rare.
- Company involved
- Waymo
- AI system involved
- Waymo Driver
3 source articles · read the reporting →
Man gets stuck in trunk of Waymo robotaxi in Los Angeles
A man jumped into the open trunk of a Waymo robotaxi in Los Angeles and became trapped. The next passenger discovered him upon the vehicle's arrival, and police removed the man. Waymo acknowledged the incident was unacceptable and said it is implementing changes to prevent similar occurrences. The event was captured on video and shared widely on social media.
- Company involved
- Waymo
- AI system involved
- Waymo robotaxi
1 source article · read the reporting →
Hellobike self-driving car injures two pedestrians in Zhuzhou
In June 2025, a Hellobike autonomous taxi in Zhuzhou, Hunan, veered off course and struck two pedestrians crossing the road, causing serious injuries. The company suspended its autonomous driving operations in Zhuzhou and Liyang following the crash. Reports suggest the vehicle may have lacked sufficient underside sensors, leading to detection failures. The incident is believed to be the first publicly known injury-causing crash involving a robotaxi in China.
- Company involved
- 哈啰
- AI system involved
- 哈啰自动驾驶 Robotaxi
4 source articles · read the reporting →
Starship Technologies delivery robot strikes Arizona State University employee twice
A Starship Technologies autonomous food delivery robot knocked over an Arizona State University employee in September 2023. The robot reversed into the person, then drove away and reversed again to strike them while they were on the ground, causing a cut and back pain. Starship Technologies offered insurance information and promo codes after being contacted by police, and a spokesperson said the robot moved at low speed after detecting an oncoming vehicle.
- Company involved
- Starship Technologies
- AI system involved
- Starship Technologies delivery robot
2 source articles · read the reporting →
San Francisco residents lose sleep over Waymo cars honking at night
Residents of San Francisco's South of Market neighbourhood report being repeatedly woken up by driverless Waymo vehicles honking at each other in a nearby parking lot, particularly around 4 a.m. The cars appear to honk while manoeuvring into spaces in between rides. Waymo says it has identified the cause and is working on a fix.
- Company involved
- Waymo
2 source articles · read the reporting →
Cruise autonomous vehicle briefly evades police traffic stop
On April 2, 2022, a driverless Cruise taxi in San Francisco was pulled over by police for driving without headlights. The vehicle initially drove away before stopping at a safe location, confusing officers. Cruise stated the car yielded as programmed and no citation was issued. The incident highlights challenges of autonomous vehicles interacting with law enforcement.
- Company involved
- Cruise
5 source articles · read the reporting →
Cruise robotaxi hits San Francisco fire truck, one injured
A Cruise self-driving car collided with a San Francisco Fire Department truck that was responding to an emergency. The incident occurred on August 17, 2023, in the Tenderloin district. One passenger sustained non-severe injuries and was taken to hospital. Cruise acknowledged the crash and offered support to the rider.
- Company involved
- Cruise
- AI system involved
- Cruise self-driving car
10 source articles · read the reporting →
Cruise alleged to rely on human operators for autonomous driving
A New York Times article alleged that Cruise's autonomous vehicles rely on human operators to achieve autonomous driving, with 1.5 workers per vehicle intervening every 2.5 to five miles. Cruise CEO Kyle Vogt responded on Hacker News, stating that remote assistance is used 2-4% of the time and that many sessions are resolved by the vehicle itself. The company declined an interview request from the NYT.
- Company involved
- Cruise
- AI system involved
- Cruise AV
9 source articles · read the reporting →
Cruise robotaxi appears to hinder emergency crews after San Francisco mass shooting
A Cruise autonomous vehicle appeared to block emergency crews responding to a mass shooting in San Francisco's Mission District on 9 June 2023. A police officer in video footage says the robotaxi was blocking emergency medical and fire vehicles. Cruise denied obstructing access and said an employee moved the vehicle within half an hour. San Francisco police said they were investigating.
- Company involved
- Cruise
10 source articles · read the reporting →
Waymo driverless car hits bicyclist in San Francisco intersection
On 6 February 2024, a Waymo driverless car collided with a bicyclist at a four-way intersection in San Francisco. The cyclist was obscured by a truck and the vehicle braked but could not stop in time. The cyclist sustained minor scratches and left the scene. Waymo stated it is contacting relevant authorities.
- Company involved
- Waymo
4 source articles · read the reporting →
