Teleperformance plans AI webcam surveillance for home-working staff
Teleperformance, a global call centre company, told some staff it would install AI-powered webcams to monitor home-working infractions such as eating, phone use, or leaving desks. The system would randomly scan for breaches and send alerts to managers. After the Guardian inquired, the company said the remote scans would not be used in the UK, but the plan raised concerns from unions and MPs about invasive surveillance.
- Company involved
- Teleperformance
10 source articles · read the reporting →
Israeli military uses Smash Hopper turret against Palestinian protesters
The Israeli military deployed Smash Hopper remote-controlled gun turrets in the West Bank. The turrets fire stun grenades, less-than-lethal bullets, and tear gas at Palestinian protesters without warning. The systems were observed at Al-Aroub refugee camp and Hebron in October 2022. The Smash Hopper is produced by Smart Shooter.
- Company involved
- Israeli military
- AI system involved
- Smash Hopper
10 source articles · read the reporting →
LA's VI-SPDAT housing scoring system gives lower priority to Black and Latino people
The Los Angeles Homeless Services Authority uses the VI-SPDAT scoring system to prioritise unhoused people for subsidised permanent housing. An investigation by The Markup found that Black and Latino people consistently receive lower vulnerability scores than White people, leading to lower priority for housing. The agency has acknowledged the racial disparities and is working on a new tool, but continues to use the current system.
- Company involved
- Los Angeles Homeless Services Authority
- AI system involved
- VI-SPDAT
10 source articles · read the reporting →
United States v. Hayes (E.D. California): AI-hallucinated content in court filing, Formal Sanction Imposed + Written Reprimand
The AI-generated fictitious citation was submitted in a motion to unseal, affecting the defendant's legal proceedings.
- Company involved
- Federal Public Defender's Office, Eastern District of California
1 source article · read the reporting →
NHTSA investigates Tesla Autopilot over 11 crashes with first responder vehicles
The US National Highway Traffic Safety Administration (NHTSA) has opened an investigation into Tesla's Autopilot system after identifying 11 crashes in which Tesla vehicles collided with first responder vehicles. In each incident, the vehicles were confirmed to have Autopilot or Traffic-Aware Cruise Control engaged. Most crashes occurred after dark and involved scene control measures such as lights, flares, and road cones. NHTSA will assess the system's ability to monitor driver engagement and handle emergency scenes.
- Company involved
- Tesla Inc.
- AI system involved
- Autopilot
10 source articles · read the reporting →
Recurso de Suplicación 0005472/2025 (T.S.X. Galicia): AI-hallucinated content in court filing, Bar Referral
The AI generated false legal citations that were included in a court filing, misleading the court and potentially harming the client's case.
1 source article · read the reporting →
Company fires HR team after ATS auto-rejects manager's CV due to filtering error
A company's applicant tracking system (ATS) auto-rejected qualified candidates' resumes for three months because it was filtering for the outdated framework AngularJS instead of the required Angular framework. The manager discovered the flaw by submitting his own CV under a pseudonym and found it was rejected within seconds. After the manager reported the issue to upper management, the company investigated and dismissed half of its HR team. No legal action or regulatory involvement is reported.
4 source articles · read the reporting →
Mazaheri v Law Society of Ontario (Law Society Tribunal (ON)): AI-hallucinated content in court filing, Adverse Costs Order
AI generated fabricated legal citations in a court filing by Shahryar Mazaheri.
1 source article · read the reporting →
UnitedHealth used ALERT algorithm to limit mental health coverage, regulators found
ProPublica reports that UnitedHealth Group's Optum subsidiary used the ALERT algorithm to flag mental health patients and therapists as outliers, leading to therapy coverage denials. Regulators in California, Massachusetts and New York alleged this breached the federal Mental Health Parity and Addiction Equity Act, and UnitedHealth agreed to restrict the system in those jurisdictions. The company denies wrongdoing and says its programmes are compliant. Affected patients, including Medicaid enrollees, were left to pay out-of-pocket or go without care.
- Company involved
- UnitedHealth Group
- AI system involved
- ALERT
5 source articles · read the reporting →
Tourists rescued after following ChatGPT route in Tatra mountains
Three Polish tourists used ChatGPT to plan a hiking route from Hala Gąsienicowa to Dolina Pięciu Stawów in the Tatra mountains. The AI recommended a difficult route through Przełęcz Krzyżne, which proved too dangerous in winter conditions with limited visibility and icy rocks. The tourists called the TOPR rescue service and were safely brought down. A TOPR rescuer advised against relying on ChatGPT or Google Maps for mountain route planning.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
2 source articles · read the reporting →
Perth hospital group bans ChatGPT after doctor used it for a patient discharge summary
South Metropolitan Health Service, which runs five hospitals in Perth, ordered staff to stop using ChatGPT for work involving patient information after an email said some staff had used the AI chatbot to write medical notes. The service later clarified that only one doctor had used the tool to generate a patient discharge summary and that no confidential patient information had been breached. The Australian Medical Association has called for national regulations to ensure a human is involved in AI-assisted health decisions.
- Company involved
- South Metropolitan Health Service
- AI system involved
- ChatGPT
6 source articles · read the reporting →
ООО «Точка опоры» v. ООО «ЦСС» (West Siberian District AC): AI-hallucinated content in court filing, Monetary Fine
The AI system generated fake legal citations that were submitted to the court, resulting in a fine for contempt.
- Company involved
- ООО «ЦСС»
1 source article · read the reporting →
IRCC uses AI triage for Temporary Resident Visa applications
Immigration, Refugees and Citizenship Canada (IRCC) uses an AI system called Advanced Analytics to triage Temporary Resident Visa applications from India and China. The system categorizes applications into tiers, with Tier 1 approved automatically and others sent to human officers. Critics allege the system lacks transparency and may introduce bias, leading to visa refusals without clear rationale. The author, a Canadian immigration lawyer, is filing Federal Court cases on behalf of clients affected by refusals.
- Company involved
- Immigration, Refugees and Citizenship Canada (IRCC)
- AI system involved
- Advanced Analytics Triage of Overseas Temporary Resident Visa Applications
10 source articles · read the reporting →
Study finds ChatGPT provides inaccurate drug information responses
A study presented at the ASHP Midyear Clinical Meeting found that ChatGPT's responses to nearly three-quarters of drug-related questions were incomplete or inaccurate. The AI system also generated fake citations to support some responses. Researchers warned that healthcare professionals and patients should verify ChatGPT's medication information using trusted sources to avoid potential harm.
- Company involved
- OpenAI
- AI system involved
- ChatGPT
8 source articles · read the reporting →
Teleperformance deploys AI to neutralise Indian call centre agents' accents
Teleperformance, the world's largest call centre operator, has announced it is using AI from Sanas to modify the accents of its Indian employees in real time. The technology, called accent translation, aims to make agents sound more neutral to native English speakers. The company invested $13 million in Sanas and gained exclusive rights. No specific incident of harm has been reported.
- Company involved
- Teleperformance
- AI system involved
- Sanas AI
6 source articles · read the reporting →
US State Department to use AI to revoke student visas over pro-Hamas posts
The US State Department is reported to be using AI-assisted reviews of tens of thousands of foreign students' social media accounts, with a view to revoking visas of those deemed 'pro-Hamas'. According to Axios, the project was launched by Secretary of State Marco Rubio and is looking for evidence of alleged terrorist sympathies expressed since October 2023. Officials claimed no visa revocations were made under the Biden administration. No individual revocations have yet been reported.
- Company involved
- US State Department
5 source articles · read the reporting →
Houston's ShotSpotter system delays police response and over-polices minority communities
Houston Police Department deployed ShotSpotter, a gunshot detection system, in Southeast and Northwest Houston starting in late 2020. The system alerts police to suspected gunfire, but over 80% of alerts are unfounded. This has led to longer response times for other calls and increased police presence in predominantly Black and brown neighborhoods, causing anxiety and concerns of over-policing. Critics argue the technology has not reduced gun violence and diverts resources from more effective strategies.
- Company involved
- Houston Police Department
- AI system involved
- ShotSpotter
7 source articles · read the reporting →
Chicago class action challenges ShotSpotter's discriminatory stop-and-frisk deployments
ShotSpotter, a gunshot detection system used by the Chicago Police Department, generates alerts that lead to police deployments and stop-and-frisk stops. Analyses show over 90% of alerts are unfounded, and the system is deployed only in predominantly Black and Latinx districts. A class-action lawsuit against the City of Chicago alleges the system fuels unconstitutional and discriminatory policing, including false accusations against individuals like Michael Williams.
- Company involved
- City of Chicago
- AI system involved
- ShotSpotter
7 source articles · read the reporting →
AEMPS withdraws AI medicines tool MeQA after detecting errors
AEMPS launched MeQA, an artificial intelligence tool for answering public questions about medicines, on 13 May 2025. Two days later it withdrew the tool after detecting that some responses contained errors. The agency said that most answers were correct but that the errors could affect patient safety, and that it would restore the service as soon as possible.
- Company involved
- Agencia Española de Medicamentos y Productos Sanitarios (AEMPS)
- AI system involved
- MeQA
4 source articles · read the reporting →
Manchester Arena's Evolv weapon scanners fail to detect some knives, report finds
ASM Global's use of Evolv Express AI weapon scanners at Manchester Arena has been questioned after a private report found the system failed to detect large knives in 42% of walkthroughs. The report, produced by NCS4 and obtained by IPVM, also suggested the scanners may miss some bombs and components. Evolv did not dispute the findings but said it communicates capabilities and limitations to customers. ASM Global declined to comment on security matters.
- Company involved
- ASM Global
- AI system involved
- Evolv Express
5 source articles · read the reporting →
Driver relying on "smart driving" on highway crashes after system suddenly disengages near truck
司机依赖“智驾 ”跑高速，逼近大货车时“智驾”突然退出引发车祸 - 手机新浪网
A driver was using a smart driving system on an expressway. As the vehicle approached a large truck, the system unexpectedly disengaged, leading to a crash.
1 source article · read the reporting →
DWP algorithm approved Kickstart gateways with no trading history or based abroad
An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.
- Company involved
- Department for Work and Pensions
- AI system involved
- Cabinet Office Spotlight Tool
3 source articles · read the reporting →
CBP One app strands migrants in Mexico, aids organised crime, says HRW
The US Customs and Border Protection's CBP One app, which is mandatory for asylum seekers, offers only 1,450 appointments per day while border arrivals average 7,240. Human Rights Watch reports that this digital metering leaves migrants stranded in Mexico, vulnerable to kidnapping and extortion by organised crime groups. The report alleges that the app enriches criminal cartels and that exceptions for imminent threats are often ignored.
- Company involved
- US Customs and Border Protection
- AI system involved
- CBP One
10 source articles · read the reporting →
Torswats Uses AI-Generated Voice for Nationwide Swatting Campaign
A swatter known as Torswats has been using a computer-generated voice to make bomb and mass shooting threats to police across the United States. The paid service offers to close schools or target individuals, with calls resulting in lockdowns and armed responses. Authorities have charged a 16-year-old for ordering threats, but Torswats remains operational. The FBI is investigating the swatting incidents.
- Company involved
- Torswats
1 source article · read the reporting →
