The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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93 incidents closest to “Honorlock Online Proctoring” · matched on meaning · public reporting

WF-XH2W9I1 Sep 2020

Proctortrack data breach exposed student data from online proctoring

Proctortrack, an online proctoring service used by universities, suffered a data breach in September 2020 when its source code was leaked online. An analysis by Consumer Reports found that the code contained hard-coded passwords and exposed the names and email addresses of over 150 students. The company acknowledged the leak but said no harm resulted. Students had been required to use the software, which performed facial recognition and recorded video during exams.

Company involved
Proctortrack
AI system involved
Proctortrack

10 source articles · read the reporting →

WF-PEFP2L8 Sep 2020

Proctorio's exam proctoring system allows human agents to review student feeds despite privacy claims

A security researcher analyzed Proctorio's Chrome extension and found evidence that the system allows human agents to review students' room scans and live ID checks, contrary to Proctorio's claims that only professors can access recordings. The system flags students based on behavioral metrics and can terminate exams. The researcher also raised concerns about discrimination against low-income students and privacy violations.

Company involved
Proctorio
AI system involved
Proctorio

10 source articles · read the reporting →

WF-II25VQ28 Jul 2020

ExamSoft failure during Michigan Bar Exam

On July 28, 2020, ExamSoft's software platform failed during the Michigan Bar Exam, preventing some test takers from completing the exam. ExamSoft posted a statement on X (formerly Twitter) with the hashtag #MichiganBarExam, but critics noted the company deleted and reposted the statement multiple times, allegedly to hide negative comments. The incident affected a group of examinees and caused disruption to their ability to take the exam.

Company involved
ExamSoft
AI system involved
ExamSoft platform

10 source articles · read the reporting →

WF-SD7T9128 Sep 2020

Student flagged by ProctorU for reading aloud during exam

A college student, Dana Jo, was flagged by ProctorU test proctoring software for talking during an exam, which she says was reading a question aloud. Her professor initially gave her a zero and placed an academic infraction on her record, jeopardizing her scholarships. After reviewing a video recording, the professor apologized, reinstated her grade, and removed the infraction. ProctorU's CEO stated that the incident highlights the importance of video recordings for review.

Company involved
University (not named)
AI system involved
ProctorU

5 source articles · read the reporting →

Clearview AI tested facial recognition surveillance cameras with UFT and Rudin

Clearview AI, the facial recognition company that scraped billions of photos from social media, developed a surveillance camera system under the name Insight Camera. The system was tested by the United Federation of Teachers and Rudin Management in New York City. The UFT used it to identify individuals who had made threats and prevent them from entering its offices. Clearview did not respond to requests for comment.

Company involved
Clearview AI
AI system involved
Insight Camera

9 source articles · read the reporting →

WF-JH5L2X26 Mar 2021

Teleperformance plans AI webcam surveillance for home-working staff

Teleperformance, a global call centre company, told some staff it would install AI-powered webcams to monitor home-working infractions such as eating, phone use, or leaving desks. The system would randomly scan for breaches and send alerts to managers. After the Guardian inquired, the company said the remote scans would not be used in the UK, but the plan raised concerns from unions and MPs about invasive surveillance.

Company involved
Teleperformance

10 source articles · read the reporting →

Facial recognition trialled in Australian schools to mark attendance

Five Australian schools are trialling a facial recognition system from LoopLearn to automate student attendance. The system scans students' faces and sends attendance data to an app. Privacy experts have raised concerns about data security and surveillance. The Victorian government previously tried to stop the trial due to privacy risks.

Company involved
Clarendon College
AI system involved
LoopLearn

10 source articles · read the reporting →

WF-PMLNUT17 Sep 2020

California bar exam facial recognition system fails to verify Arab-American student's identity

Ahmed Alamri, an Arab-American law student, was unable to register for the practice California bar exam because ExamSoft's facial recognition system repeatedly failed to recognize his face, citing poor lighting. Alamri attempted to verify his identity over 75 times in different rooms and lighting conditions without success. He and other students filed an emergency petition with the California Supreme Court, alleging that the system discriminates against people of color. The incident highlights concerns about bias in facial recognition technology used for exam proctoring.

Company involved
California State Bar
AI system involved
ExamSoft

10 source articles · read the reporting →

Cleveland State University's room scan requirement ruled unconstitutional

A federal judge ruled that Cleveland State University's requirement for a student to undergo a 360-degree room scan before an online exam was an unreasonable search under the Fourth Amendment. The student, enrolled at the public university, was told shortly before the exam that he would need to scan his private space. The court found that the university's justifications did not outweigh the privacy protections of the home. No final judgment or injunction has been issued yet.

Company involved
Cleveland State University

10 source articles · read the reporting →

WF-701YEA11 Mar 2021

UW-Madison disables Honorlock after skin tone recognition failure

The University of Wisconsin-Madison disabled the exam pause feature of its Honorlock anti-cheating software in March 2021 after three students complained that the software failed to recognize their darker skin tones and paused their exams. The software, used since online classes began, automatically pauses exams when it cannot detect facial features. Honorlock denied the issue was related to skin tone, attributing it to students looking away from their webcams. The university responded by disabling the feature.

Company involved
University of Wisconsin-Madison
AI system involved
Honorlock

10 source articles · read the reporting →

WF-SQJYDZ22 Oct 2020

CBSE introduces facial recognition system for students to access digital documents

The Central Board of Secondary Education (CBSE) has introduced a facial recognition system for Class 10 and 12 students to access their digital academic documents. A live image of the student is compared with the photograph on their CBSE admit card and, if the match succeeds, the certificate is emailed to them. The facility is available on Digi Locker for 2020 records and is expected to help foreign students and those unable to open a Digi Locker account.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
Facial Recognition System

10 source articles · read the reporting →

Dartmouth Medical School charges 17 students with cheating based on tracking system.

Dartmouth College's Geisel School of Medicine charged 17 students with cheating on remote exams during the pandemic. The charges were based on secret tracking of student activity on the learning management system. Critics say the system is prone to errors and inappropriate for monitoring students.

Company involved
Dartmouth College Geisel School of Medicine

10 source articles · read the reporting →

PwC develops facial recognition tool to monitor employees working from home

Accounting giant PwC has developed a facial recognition tool that logs when employees are absent from their computer screens while working from home. The tool, intended for financial institutions, requires workers to provide written reasons for any absences, including toilet breaks. Commentators have criticised the tool as a huge invasion of privacy, with concerns about damage to trust and increased stress. PwC stated that the technology is designed to help regulated institutions meet compliance obligations and that voluntary consent of traders is essential.

Company involved
PwC

8 source articles · read the reporting →

WebinarTV secretly records Zoom calls and turns them into AI podcasts

WebinarTV, a company that bills itself as a search engine for webinars, is secretly scanning the internet for Zoom meeting links, recording the calls, and turning them into AI-generated podcasts for profit. People only found out their calls were recorded when WebinarTV contacted them to promote its services. The recordings may put call participants at risk.

Company involved
WebinarTV

4 source articles · read the reporting →

WF-EA6R453 Jan 2023

New York City Department of Education blocks ChatGPT on school devices

The New York City Department of Education blocked access to the AI chatbot ChatGPT on school devices and networks, citing concerns about negative impacts on student learning and the safety and accuracy of content. The ban applies to all students and teachers on education department devices and internet networks. Individual schools can still request access for studying the technology. The move is the nation's largest school system's response to the arrival of ChatGPT.

Company involved
New York City Department of Education
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-TT1WEC30 Sep 2020

UIUC students petition to stop Proctorio exam proctoring over privacy concerns

A petition at the University of Illinois at Urbana-Champaign (UIUC) alleges that Proctorio, an online exam proctoring system, violates student privacy by accessing websites, downloads, screen content, and app settings. The petition claims the terms of service allow monitoring by 'any other means necessary', which students find unsettling. The petition, created on September 30, 2020, gathered 1,087 supporters but does not report any specific incident of harm. It calls on UIUC to discontinue use of Proctorio in favour of alternatives.

Company involved
UIUC
AI system involved
Proctorio

9 source articles · read the reporting →

WF-7YJTZ215 Feb 2024

University of Michigan halts vendor offering student data for AI training

The University of Michigan asked a vendor to stop work after a LinkedIn message offered to license student data for AI training for $25,000. The data came from past research studies and did not contain personal identifiers. The university stated that student data was never for sale and that the vendor had shared inaccurate information. The vendor was asked to halt their work.

Company involved
University of Michigan

5 source articles · read the reporting →

WF-KBL3YD15 Oct 2019

Hive Box Facial-Recognition Lockers Hacked by Children Using Photos

Fourth-grade students in Jiaxing, China, demonstrated that Hive Box's facial-recognition smart lockers could be opened with a printed photo. The company, which operates a large network of delivery lockers, acknowledged the flaw and suspended the beta feature. The incident raised concerns about the security of facial recognition technology.

Company involved
Hive Box

1 source article · read the reporting →

Evolv weapon detection system falsely flags Chromebooks as weapons

Evolv's AI-based weapon detection system has been reported to falsely identify certain Chromebook laptops as weapons, causing false alarms at security checkpoints. The system is used in venues such as schools. The article discusses the flaw and user experiences. No official response from Evolv has been mentioned.

Company involved
Evolv
AI system involved
Evolv

5 source articles · read the reporting →

WF-4N6UFD1 Mar 2021

Baltimore schools monitor student laptops for suicide signs using GoGuardian Beacon

Baltimore City Public Schools uses GoGuardian Beacon software to monitor student laptops for signs of suicide. Since March 2021, the system has flagged 786 alerts, with nine students taken to emergency rooms. Privacy advocates warn the monitoring could lead to disciplinary actions, outing of LGBTQ students, and disproportionately affect disadvantaged students. School officials defend the practice as a safeguard.

Company involved
Baltimore City Public Schools
AI system involved
GoGuardian Beacon

10 source articles · read the reporting →

WF-6BIZTN1 Mar 2014

Duke University recorded students' faces without proper consent for public dataset

In March 2014, Duke University researchers recorded thousands of students walking to class on campus without their knowledge or proper consent, creating the DukeMTMC dataset of over 2 million image frames. The dataset was placed on a public website and downloaded by academics, security contractors, and military researchers globally, including Chinese companies and military academies linked to surveillance of ethnic minorities. The university took down the public website in April 2019 after an Institutional Review Board investigation found the study deviated significantly from the approved protocol. The lead researcher apologized, stating he took full responsibility for his mistakes.

Company involved
Duke University
AI system involved
DukeMTMC

10 source articles · read the reporting →

WF-CQREJ01 Apr 2021

Proctorio anti-cheating software failed to catch student cheaters in study

Researchers at the University of Twente in the Netherlands tested Proctorio, an anti-cheating software, by asking 30 computer science students to sit an exam while six of them cheated. Proctorio did not flag any of the cheaters and flagged some honest students for irregular behaviour. An independent human review caught only one of the six cheaters. Proctorio disputed the study's methodology and cited other research.

Company involved
Proctorio
AI system involved
Proctorio

5 source articles · read the reporting →

WF-NE7SI21 Jan 2012

UCCS professor secretly photographed over 1,700 people for facial recognition research

A University of Colorado Colorado Springs professor, Terrance Boult, led a project that secretly photographed more than 1,700 students, faculty, and passers-by on campus in 2012-2013 to improve facial recognition technology. The photos were published as a public dataset from 2016 until April 2019. University officials defended the research, but a law professor questioned the ethics of the surveillance without consent.

Company involved
University of Colorado Colorado Springs

10 source articles · read the reporting →

WF-VU4SMY2 Oct 2025

Stalker uses OpenAI's Sora to create AI videos of journalist Taylor Lorenz

Taylor Lorenz reported on X that her stalker has been using OpenAI's Sora video generation tool to create AI videos of her, feeding his delusions. The stalker had already been impersonating her family and friends online and hiring photographers to surveil her. Lorenz expressed fear about the AI's role in enabling the harassment, though she noted Sora offers options to block such content.

Company involved
OpenAI
AI system involved
Sora

3 source articles · read the reporting →

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