The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “LexisNexis AmplifyID” · matched on meaning · public reporting

WF-SQJYDZ22 Oct 2020

CBSE introduces facial recognition system for students to access digital documents

The Central Board of Secondary Education (CBSE) has introduced a facial recognition system for Class 10 and 12 students to access their digital academic documents. A live image of the student is compared with the photograph on their CBSE admit card and, if the match succeeds, the certificate is emailed to them. The facility is available on Digi Locker for 2020 records and is expected to help foreign students and those unable to open a Digi Locker account.

Company involved
Central Board of Secondary Education (CBSE)
AI system involved
Facial Recognition System

10 source articles · read the reporting →

WF-DYTSSY24 May 2021

Lemonade backtracks on tweet claiming AI scans customer faces for fraud

Lemonade, an insurance firm, posted a tweet claiming it uses AI to detect non-verbal cues in customer videos to deny claims. After backlash comparing the practice to phrenology, the company deleted the tweet and denied using AI to deny claims based on facial characteristics. Lemonade stated it uses facial recognition only to flag claims submitted under different identities, which are then reviewed by human investigators.

Company involved
Lemonade

10 source articles · read the reporting →

WF-M3PW5F27 Aug 2026

Thomas Raynard James v. Detective Kevin Conley, et al. (S.D. Florida): AI-hallucinated content in court filing, Bar Referral

AI generated hallucinated content in a court filing, affecting the legal process and the lawyers who filed it.

1 source article · read the reporting →

WF-LKR1LN18 Aug 2026

Joann LeDoux v. Outliers, Inc. (2) (W.D. Washington): AI-hallucinated content in court filing, Expert Brief excluded/struck

The AI-generated hallucinated citations in an expert report led to the exclusion of the expert and dismissal of the plaintiff's case.

1 source article · read the reporting →

WF-OGHTXE1 Jun 2025

Intellexa Predator spyware used to surveil human rights lawyer in Pakistan

In summer 2025, a human rights lawyer from Pakistan's Balochistan province was targeted via WhatsApp with Intellexa's Predator spyware, according to Amnesty International's Security Lab. The attack is part of a broader pattern of unlawful surveillance of activists, journalists and human rights defenders. The Intellexa Leaks investigation exposed internal operations of the spyware company, raising concerns about human rights due diligence.

AI system involved
Predator spyware

10 source articles · read the reporting →

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

WF-F7YECE5 May 2026

Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…

The AI generated fictitious legal citations that were submitted to the court in a legal filing.

AI system involved
ChatGPT or Claude

1 source article · read the reporting →

Five Illinois residents sue facial recognition company Pimeyes under BIPA

Five Illinois residents are suing Pimeyes, a facial recognition search engine, alleging that the company violated the Illinois Biometric Information Privacy Act by collecting and using their facial data without consent. The lawsuit claims that Pimeyes made the residents' photos and information available in search results, enabling unauthorized access. The company has not yet been served with the lawsuit, and its CEO stated he had no prior knowledge of the case.

Company involved
Pimeyes
AI system involved
Pimeyes

7 source articles · read the reporting →

N-Tech.lab's FindFace used to identify St Petersburg metro passengers without consent

Egor Tsvetkov photographed passengers on the St Petersburg metro without their permission and used N-Tech.lab's facial recognition service FindFace to match their faces to public Vkontakte profiles. He published the results in an art project called 'Your Face is Big Data', saying he wanted to show how 'digital narcissism' can lead to stalking. Privacy advocates said the project was ethically problematic because the subjects had not consented and their identities were exposed. FindFace had been launched by N-Tech.lab in February 2016.

Company involved
N-Tech.lab
AI system involved
FindFace

8 source articles · read the reporting →

WF-ROMQCH5 Feb 2024

OnlyFake site uses neural networks to generate fake IDs, bypasses OKX verification

An underground website called OnlyFake uses neural networks to generate realistic photos of fake IDs for $15. The journalist tested the service and obtained a convincing California driver's license. They then used another fake ID to successfully bypass the identity verification process on OKX, a cryptocurrency exchange. The article alleges that this technology could streamline bank fraud and money laundering, but reports no actual financial loss.

Company involved
OKX
AI system involved
OnlyFake

10 source articles · read the reporting →

WF-0YQPL21 Jan 2019

iBorderCtrl lie detector falsely flagged honest reporter as liar

A journalist testing Europe's iBorderCtrl virtual policeman at the Serbian-Hungarian border gave honest answers but was deemed a liar by the system, scoring 48 out of 100 with four false answers flagged. The Hungarian policeman said the result suggested further checks, though none were carried out. The reporter only learned of the result after filing a data access request under European privacy laws. Experts and transparency activists have criticised the technology as pseudoscientific and potentially discriminatory.

Company involved
iBorderCtrl consortium
AI system involved
Silent Talker / iBorderCtrl virtual policeman

10 source articles · read the reporting →

Manchester Arena's Evolv weapon scanners fail to detect some knives, report finds

ASM Global's use of Evolv Express AI weapon scanners at Manchester Arena has been questioned after a private report found the system failed to detect large knives in 42% of walkthroughs. The report, produced by NCS4 and obtained by IPVM, also suggested the scanners may miss some bombs and components. Evolv did not dispute the findings but said it communicates capabilities and limitations to customers. ASM Global declined to comment on security matters.

Company involved
ASM Global
AI system involved
Evolv Express

5 source articles · read the reporting →

WF-A6M7XJ13 Sep 2025

Grok AI chatbot falsely claims police misrepresented far-right rally footage in London

On 13 September 2025, Grok, an AI chatbot from xAI integrated into X, responded to a user's query by falsely stating that footage of police clashing with crowds at a far-right rally in London was from a 2020 anti-lockdown protest. The Metropolitan Police was forced to rebut the misinformation, confirming the footage was from that day's rally. X users, including a columnist, amplified the false claim. X has been approached for comment.

Company involved
X (formerly Twitter)
AI system involved
Grok

3 source articles · read the reporting →

Outabox hack exposes biometric data of patrons at bars, clubs and casinos

Hackers claiming to be former employees published a website allowing searches of Outabox's facial recognition database, exposing biometric and other sensitive data of patrons used for age verification at bars, clubs and casinos. The Surveillance Technology Oversight Project warns that the breach demonstrates the danger of facial recognition for age verification. S.T.O.P. has launched a campaign to ban facial recognition in public accommodations.

Company involved
Outabox

8 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

PimEyes facial recognition search engine identifies individuals from public photos

PimEyes, a Polish facial recognition search engine, allows users to upload a photo and find matching images from across the internet. The system scrapes billions of photos and creates biometric profiles without consent. A banker named Dylan (pseudonym) discovered that an old party photo of him was found by the system, potentially outing his private life. Privacy advocates and platforms like Instagram and YouTube are taking action against PimEyes, alleging violations of the GDPR.

Company involved
PimEyes
AI system involved
PimEyes

6 source articles · read the reporting →

WF-3RBX5G1 Jan 2021

Ukrainian Hacker Pleads Guilty to Operating OnlyFake AI ID Scam Site

Yurii Nazarenko, a Ukrainian national, pleaded guilty to running OnlyFake, an AI-powered website that generated and sold over 10,000 counterfeit identification documents globally. The site allowed users to create realistic fake IDs, including driver's licenses and passports, to bypass identity verification at banks and cryptocurrency exchanges. Nazarenko faces up to 15 years in prison and agreed to forfeit $1.2 million. Sentencing is scheduled for June 2026.

Company involved
OnlyFake
AI system involved
OnlyFake

3 source articles · read the reporting →

Clearview AI facial recognition app scrapes billions of images and is used by police

Clearview AI, a secretive start-up, built a facial recognition app that matches photos to a database of more than three billion images scraped from social media and websites. More than 600 law enforcement agencies, including the FBI and Department of Homeland Security, have used the tool to identify suspects in crimes such as shoplifting, identity theft and murder. The company monitored officers who ran a reporter's photo through the app, and its founder acknowledged designing an augmented-reality prototype but said there were no plans to release it. Critics warned the tool could end anonymity and enable misuse.

Company involved
Clearview AI
AI system involved
Clearview AI facial recognition app

2 source articles · read the reporting →

WF-HF1YRW1 Sep 2023

Xuhui police expand facial recognition surveillance to profile 1.1 million residents

The Xuhui District branch of the Shanghai Municipal Bureau of Public Security is expanding its Intelligent Image Recognition System, adding 2,500 facial recognition cameras and increased computing capacity to build profiles of residents and flag deviations. The project, contracted to US-sanctioned FiberHome, is designed to match each face to files on more than 50 million people. Officials say the system will analyse behaviour patterns and trigger early warnings.

Company involved
Shanghai Municipal Bureau of Public Security, Xuhui District Branch
AI system involved
Intelligent Image Recognition System

3 source articles · read the reporting →

LinkedIn Used by Foreign Spies with AI-Generated Photos to Target US Officials

Foreign intelligence operations created fake LinkedIn profiles with AI-generated photos to connect with US politicians, lobbyists, and government officials. The fake accounts, such as 'Katie Jones,' sent connection requests to gain credibility and access. LinkedIn removed the account after being contacted by the Associated Press, but the platform remains vulnerable to such espionage tactics.

Company involved
LinkedIn

1 source article · read the reporting →

WF-DWBKBN1 Jan 2019

Las Vegas police used unsuitable facial recognition images in nearly half of searches

The Las Vegas Metropolitan Police Department (LVMPD) used 'non-suitable' probe images in 451 of 924 facial recognition searches in 2019, greatly increasing the risk of false identifications. The system, supplied by Vigilant Solutions, returned likely matches in only 18% of those searches, yet led to arrests in at least 73 cases. Critics and researchers warn this practice heightens the chance of wrongful arrests, and one defence attorney said he was never informed facial recognition was used to identify his client.

Company involved
Las Vegas Metropolitan Police Department
AI system involved
Vigilant Solutions facial recognition system

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

X's algorithm amplifies right-wing and extreme content, Sky News investigation finds

A Sky News investigation found that X's algorithm amplifies right-wing and extreme content. The Data and Forensics team conducted a nine-month investigation into the platform's recommendation system. The findings indicate that the algorithm boosts such content, potentially influencing political discourse in the UK.

Company involved
X
AI system involved
X's algorithm

4 source articles · read the reporting →

WF-BN49TF7 Aug 2020

NYPD Used Facial Recognition to Target Black Lives Matter Activist Derrick Ingram

The NYPD used facial recognition technology to identify Derrick Ingram, a 28-year-old Black Lives Matter activist, leading to a raid on his Hell's Kitchen apartment by over 50 officers on 7 August 2020. The NYPD's Facial Identification Section generated a lead from a photo taken from Ingram's Instagram page, despite the department's policy of using only surveillance video or arrest photos. Ingram's attorney alleges the five-hour siege was an intimidation campaign that interfered with his constitutional rights. The NYPD acknowledged using facial recognition as a limited investigative tool.

Company involved
NYPD
AI system involved
Facial Identification Section

3 source articles · read the reporting →

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