The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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92 incidents closest to “Motional IONIQ 5 robotaxi” · matched on meaning · public reporting

WF-QCC5R811 Aug 2023

Cruise driverless cars stall in San Francisco, blocking traffic after Outside Lands festival

As many as 10 Cruise autonomous vehicles became immobilized on Grant Avenue in North Beach on Friday night due to wireless connectivity issues caused by the Outside Lands music festival. The cars blocked traffic, and officials noted that emergency vehicles would not have been able to pass. Cruise apologised and said it is investigating solutions. The incident occurred a day after the California Public Utilities Commission approved expanded robotaxi operations in the city.

Company involved
Cruise
AI system involved
Cruise driverless cars

1 source article · read the reporting →

WF-QXCVQM20 Apr 2026

Waymo recalls 3,500 robotaxis after vehicle enters flooded Texas road

On April 20, 2026, an unoccupied Waymo robotaxi entered a flooded road in San Antonio, Texas, during severe weather. No injuries occurred, but the incident prompted Waymo to issue a voluntary recall of up to 3,791 vehicles due to software that could allow the cars to drive onto flooded roads. The National Highway Traffic Safety Administration published recall documents, and Waymo stated it is implementing additional software safeguards and has restricted operations in extreme weather. The fix is still under development.

Company involved
Waymo
AI system involved
Waymo autonomous driving system

4 source articles · read the reporting →

WF-RZAFQ69 May 2026

Waymo rider trapped in robotaxi during vandalism attack in San Francisco

In May 2026, Sherman Watson was riding in a Waymo robotaxi in San Francisco when two men attacked the vehicle, smashing the windshield. The car stopped and remained stationary, trapping Watson inside for about 10 minutes while he feared for his life. Waymo's remote assistant called police but could not move the car. Watson later sought therapy and requested video footage from Waymo, which the company has not provided, citing the need for a police search warrant.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-SAER6E4 Jul 2026

Waymo vehicle catches fire after driving over firework in San Francisco

On 4 July 2026, an unoccupied Waymo robotaxi caught fire in San Francisco after driving over a lit firework. No injuries were reported. The incident occurred amid widespread traffic congestion, with multiple Waymo vehicles becoming disabled and blocking roads. Waymo coordinated with the fire department to remove the vehicle and said it was evaluating ways to improve resilience during major disruptions.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-TQUWY37 Jan 2026

Waymo passenger flees robotaxi stuck on Phoenix light rail tracks

A Waymo self-driving car mistakenly drove onto light rail tracks in Phoenix, forcing a passenger to flee the vehicle. The incident occurred near moving trains before the car continued along the tracks. Valley Metro confirmed it was notified and responded, and Waymo was contacted.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-U5J4RS17 May 2021

Waymo self-driving taxi blocks road after confusion with traffic cones

A Waymo self-driving taxi in Phoenix, Arizona, became confused by traffic cones closing a lane and stopped, blocking the road. The vehicle repeatedly drove away from roadside assistance dispatched to help, before a human driver took over. Waymo acknowledged the incident, stating that its remote guidance team provided incorrect instructions and that it has since improved its operational process. The passenger, who documented the event, said such mistakes are rare.

Company involved
Waymo
AI system involved
Waymo Driver

3 source articles · read the reporting →

WF-UJHJW38 Dec 2025

Man gets stuck in trunk of Waymo robotaxi in Los Angeles

A man jumped into the open trunk of a Waymo robotaxi in Los Angeles and became trapped. The next passenger discovered him upon the vehicle's arrival, and police removed the man. Waymo acknowledged the incident was unacceptable and said it is implementing changes to prevent similar occurrences. The event was captured on video and shared widely on social media.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-UJYS3M1 Jun 2025

Hellobike self-driving car injures two pedestrians in Zhuzhou

In June 2025, a Hellobike autonomous taxi in Zhuzhou, Hunan, veered off course and struck two pedestrians crossing the road, causing serious injuries. The company suspended its autonomous driving operations in Zhuzhou and Liyang following the crash. Reports suggest the vehicle may have lacked sufficient underside sensors, leading to detection failures. The incident is believed to be the first publicly known injury-causing crash involving a robotaxi in China.

Company involved
哈啰
AI system involved
哈啰自动驾驶 Robotaxi

4 source articles · read the reporting →

San Francisco residents lose sleep over Waymo cars honking at night

Residents of San Francisco's South of Market neighbourhood report being repeatedly woken up by driverless Waymo vehicles honking at each other in a nearby parking lot, particularly around 4 a.m. The cars appear to honk while manoeuvring into spaces in between rides. Waymo says it has identified the cause and is working on a fix.

Company involved
Waymo

2 source articles · read the reporting →

WF-VACBZ522 May 2022

Cruise driverless cars block traffic in San Francisco

On 22 May 2022, three driverless Cruise vehicles stopped in the middle of Masonic Avenue in San Francisco, blocking two lanes of traffic. The cars reportedly became confused and halted, causing disruption. The incident was shared on social media by a witness.

Company involved
Cruise

4 source articles · read the reporting →

WF-W2FDR42 Apr 2022

Cruise autonomous vehicle briefly evades police traffic stop

On April 2, 2022, a driverless Cruise taxi in San Francisco was pulled over by police for driving without headlights. The vehicle initially drove away before stopping at a safe location, confusing officers. Cruise stated the car yielded as programmed and no citation was issued. The incident highlights challenges of autonomous vehicles interacting with law enforcement.

Company involved
Cruise

5 source articles · read the reporting →

WF-0TNQZD17 Aug 2023

Cruise robotaxi hits San Francisco fire truck, one injured

A Cruise self-driving car collided with a San Francisco Fire Department truck that was responding to an emergency. The incident occurred on August 17, 2023, in the Tenderloin district. One passenger sustained non-severe injuries and was taken to hospital. Cruise acknowledged the crash and offered support to the rider.

Company involved
Cruise
AI system involved
Cruise self-driving car

10 source articles · read the reporting →

WF-E9JPAL26 Aug 2021

Toyota pauses self-driving bus service after hitting visually impaired athlete at Paralympics

Toyota suspended its e-Palette autonomous shuttle service at the Tokyo Paralympics after one of the vehicles struck Aramitsu Kitazono, a visually impaired judoka, while he was crossing a pedestrian crossing in the athletes' village. Kitazono suffered cuts and bruises and was unable to compete. Toyota's president apologized and admitted overconfidence in the technology, and the company is investigating the incident.

Company involved
Toyota
AI system involved
e-Palette

10 source articles · read the reporting →

WF-DZERRH27 Feb 2021

Tesla Model X on Autopilot crashes into police car, injuring five officers

On February 27, 2021, a Tesla Model X operating on Autopilot crashed into a stationary police vehicle on a highway near Montgomery County, Texas, injuring five officers and hospitalizing the subject of a traffic stop. The driver was intoxicated and the system had alerted him 150 times to apply force to the steering wheel. The National Highway Traffic Safety Administration (NHTSA) is investigating the incident, along with 15 other similar crashes involving Teslas and emergency vehicles.

Company involved
Tesla
AI system involved
Autopilot

10 source articles · read the reporting →

Cruise alleged to rely on human operators for autonomous driving

A New York Times article alleged that Cruise's autonomous vehicles rely on human operators to achieve autonomous driving, with 1.5 workers per vehicle intervening every 2.5 to five miles. Cruise CEO Kyle Vogt responded on Hacker News, stating that remote assistance is used 2-4% of the time and that many sessions are resolved by the vehicle itself. The company declined an interview request from the NYT.

Company involved
Cruise
AI system involved
Cruise AV

9 source articles · read the reporting →

WF-Y2FJD79 Jun 2023

Cruise robotaxi appears to hinder emergency crews after San Francisco mass shooting

A Cruise autonomous vehicle appeared to block emergency crews responding to a mass shooting in San Francisco's Mission District on 9 June 2023. A police officer in video footage says the robotaxi was blocking emergency medical and fire vehicles. Cruise denied obstructing access and said an employee moved the vehicle within half an hour. San Francisco police said they were investigating.

Company involved
Cruise

10 source articles · read the reporting →

WF-DSDQLL9 Aug 2019

Tesla Model 3 crashes into tow truck on Autopilot in Moscow

A Tesla Model 3 crashed into a stationary tow truck on a highway near Moscow while reportedly on Autopilot. The driver, Alexey Tretyakov, and his two children were injured and taken to hospital. The vehicle caught fire and exploded. Police believe the Autopilot system failed to recognize the tow truck. The driver confirmed he was using Autopilot at the time.

Company involved
Tesla
AI system involved
Autopilot

9 source articles · read the reporting →

WF-YSKNCV6 Feb 2024

Waymo driverless car hits bicyclist in San Francisco intersection

On 6 February 2024, a Waymo driverless car collided with a bicyclist at a four-way intersection in San Francisco. The cyclist was obscured by a truck and the vehicle braked but could not stop in time. The cyclist sustained minor scratches and left the scene. Waymo stated it is contacting relevant authorities.

Company involved
Waymo

4 source articles · read the reporting →

WF-2W2H5A14 Aug 2023

Cruise Robotaxis Blamed for Delaying Ambulance in San Francisco Man's Death

In August 2023, a homeless man named Sammy Davis was fatally struck by a city bus in San Francisco. Emergency responders alleged that two Cruise robotaxis blocked their ambulance, delaying transport. City officials later clarified that Cruise was not at fault for the death, and the man had been hit by a bus. Cruise denied any responsibility, stating the delay was only 90 seconds.

Company involved
Cruise
AI system involved
Cruise robotaxi

2 source articles · read the reporting →

WF-9XSD5E23 Jan 2026

Waymo self-driving car hits child near Santa Monica school, US opens probe

A Waymo autonomous vehicle struck a child crossing the street near an elementary school in Santa Monica, California, on 23 January 2026, during school drop-off hours. The child sustained minor injuries. The US National Highway Traffic Safety Administration (NHTSA) and the National Transportation Safety Board (NTSB) have opened investigations into the incident. Waymo stated that the child emerged suddenly from behind a double-parked SUV and that the vehicle braked, reducing speed from 17 mph to under 6 mph before contact, and that a computer model suggested a human driver would have also hit the child.

Company involved
Waymo
AI system involved
Waymo

2 source articles · read the reporting →

WF-MGXNBF1 Sep 2025

Waymo robotaxi investigated for failing to stop for school bus in Atlanta

An autonomous Waymo vehicle in Atlanta, Georgia, passed a stopped school bus with its stop arm and flashing red lights deployed, driving near students who were getting off the bus. The National Highway Traffic Safety Administration is investigating how Waymo's automated driving system performs around stopped school buses. No injuries were reported. Waymo said the bus had partially blocked the vehicle's exit, obscuring the bus's signals, and that it has since updated its software.

Company involved
Waymo
AI system involved
Waymo automated driving system

6 source articles · read the reporting →

WF-RV9WY55 Dec 2025

Hello robotaxi crash injures pedestrians in Zhuzhou, China

A Hello Inc. robotaxi struck and injured two pedestrians in Zhuzhou, China, on or around December 5, 2025. Footage showed bystanders and police lifting the vehicle to free a person trapped underneath. Hello has suspended autonomous-driving operations in Zhuzhou. Local police have not yet determined fault, and Hello has not commented. The crash follows a prior incident where a Hello robotaxi allegedly failed to stop after a collision.

Company involved
Hello Inc.
AI system involved
Hello Autonomous Driving

3 source articles · read the reporting →

WF-DXNU9O1 Aug 2025

Zoox recalls 332 robotaxis after self-driving cars veer into oncoming traffic

Zoox, Amazon's self-driving car company, recalled 332 robotaxis after they were found veering into oncoming traffic near intersections. The issue was first noticed in August 2025 when a car took a wide right turn crossing the center line. Zoox said no crashes or injuries occurred and fixed the problem with a software update. The National Highway Traffic Safety Administration confirmed the recall and is in ongoing discussions with Zoox.

Company involved
Zoox
AI system involved
Zoox robotaxis

6 source articles · read the reporting →

WF-AN9JEM11 Jun 2018

Cruise Self-Driving Car Rear-Ended by Human-Driven Cruise Vehicle in San Francisco

On 11 June 2018, a self-driving Cruise Chevrolet Bolt was rear-ended by another Cruise vehicle driven by a human employee on Bryant Street in San Francisco. The collision caused only minor scuffs and no injuries. Cruise reported the incident to the California DMV as required. The incident highlights the challenges of autonomous vehicles interacting with human drivers.

Company involved
Cruise

2 source articles · read the reporting →

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