Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.
Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.
92 incidents closest to “Provenir Case Management” · matched on meaning · public reporting
The AI-generated fictitious citation was submitted in a motion to unseal, affecting the defendant's legal proceedings.
1 source article · read the reporting →
AI-generated court filing contained fabricated case law, affecting the defendant.
1 source article · read the reporting →
AI-hallucinated fake quotations were included in court filings submitted by counsel Elizabeth Tate, misleading the court.
1 source article · read the reporting →
The AI generated fake legal citations that were included in a court filing, misleading the court and opposing counsel.
1 source article · read the reporting →
AI generated hallucinated content in a court filing, affecting the legal process and the lawyers who filed it.
1 source article · read the reporting →
The AI-generated hallucinated citations in an expert report led to the exclusion of the expert and dismissal of the plaintiff's case.
1 source article · read the reporting →
Migrants' rights campaigners have called for the UK government to stop using the IPIC (Identify & Prioritise Immigration Cases) AI system, which automatically identifies and recommends migrants for immigration decisions or enforcement action. Privacy International and the Migrants' Rights Network have raised concerns that the system could lead to racial bias and the 'rubberstamping' of algorithmic recommendations by caseworkers. The campaigners argue that people going through the immigration system may not know their information has been processed by an algorithm. The Home Office has not directly responded to the specific concerns, though Science Secretary Peter Kyle has defended the safe development of AI in public services.
9 source articles · read the reporting →
The AI generated false legal citations and quotations in an appellate brief, misleading the court and harming the client's immigration appeal.
1 source article · read the reporting →
The AI generated legal briefs containing fabricated citations, which were submitted to the Connecticut Supreme Court.
1 source article · read the reporting →
A class action complaint alleges that UnitedHealthcare and its subsidiary naviHealth deployed an artificial intelligence model to override treating physicians' determinations of medically necessary care for elderly Medicare Advantage patients. The complaint claims the AI model has a known 90% error rate and wrongfully denied patients care. The lawsuit, filed in the U.S. District Court for the District of Minnesota, seeks damages on behalf of the estates of two deceased patients and all others similarly situated.
10 source articles · read the reporting →
The AI generated fabricated legal citations that were submitted to the bankruptcy court.
1 source article · read the reporting →
ProPublica reports that UnitedHealth Group's Optum subsidiary used the ALERT algorithm to flag mental health patients and therapists as outliers, leading to therapy coverage denials. Regulators in California, Massachusetts and New York alleged this breached the federal Mental Health Parity and Addiction Equity Act, and UnitedHealth agreed to restrict the system in those jurisdictions. The company denies wrongdoing and says its programmes are compliant. Affected patients, including Medicaid enrollees, were left to pay out-of-pocket or go without care.
5 source articles · read the reporting →
AI generated hallucinated legal citations that were filed in court, misleading the court and opposing counsel.
1 source article · read the reporting →
The AI system generated fake legal citations that were included in a court filing, misleading the court and opposing counsel.
1 source article · read the reporting →
The AI generated fictitious legal citations that were submitted to the court in a legal filing.
1 source article · read the reporting →
The AI generated fictitious legal authorities and arguments that were filed in a court motion, misleading the court and opposing counsel.
1 source article · read the reporting →
The AI system generated legal briefs containing fabricated case citations, which were filed in court, affecting the court and the opposing party.
1 source article · read the reporting →
AI-generated fake legal citations were submitted to the court, affecting the plaintiff's appeal and the defendant's legal costs.
1 source article · read the reporting →
In fall 2021, Little John Cupp's doctor requested a left heart catheterization exam. EviCore, a company hired by UnitedHealthcare, denied the request twice using an algorithm called 'the dial' that adjusts thresholds for review. The algorithm flagged the request for review, and EviCore's doctors determined it was not medically necessary. Cupp did not receive the procedure and his symptoms continued.
6 source articles · read the reporting →
Immigration, Refugees and Citizenship Canada (IRCC) uses an AI system called Advanced Analytics to triage Temporary Resident Visa applications from India and China. The system categorizes applications into tiers, with Tier 1 approved automatically and others sent to human officers. Critics allege the system lacks transparency and may introduce bias, leading to visa refusals without clear rationale. The author, a Canadian immigration lawyer, is filing Federal Court cases on behalf of clients affected by refusals.
10 source articles · read the reporting →
Health insurer Humana is accused in a class-action lawsuit of using an AI algorithm to systematically deny rehabilitation care to Medicare Advantage patients, despite recommendations from their doctors. The lawsuit, filed on December 12, 2023, alleges that the AI tool restricted medically necessary care. This is the second major health insurer to face legal action over its use of AI to deny care.
9 source articles · read the reporting →
The system denied necessary medical care to Medicare Advantage beneficiaries.
1 source article · read the reporting →
In January 2021, the California Employment Development Department used Thompson Reuters automated batch review software to flag 1.1 million unemployment claims as potentially fraudulent. EDD stopped payments on those claims without prior notice. Later, over 600,000 were confirmed as legitimate after claimants used ID.me to verify their identity. The incident highlights the trade-off between fraud prevention and timely benefit access.
7 source articles · read the reporting →
The US Customs and Border Protection's CBP One app, which is mandatory for asylum seekers, offers only 1,450 appointments per day while border arrivals average 7,240. Human Rights Watch reports that this digital metering leaves migrants stranded in Mexico, vulnerable to kidnapping and extortion by organised crime groups. The report alleges that the app enriches criminal cartels and that exceptions for imminent threats are often ignored.
10 source articles · read the reporting →
