The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

85 incidents closest to “Upstart HELOC” · matched on meaning · public reporting

WF-D83EVM2 Nov 2021

Zillow faces securities class action over Zillow Offers wind-down

Zillow Group, Inc. is accused of making false and misleading statements to investors about its Zillow Offers home-flipping business. The company allegedly failed to disclose that its forecasting algorithm was unable to predict home prices accurately, leading to a $304 million inventory write-down and a decision to wind down the business. Investors who bought shares between February 10 and November 2, 2021, suffered losses when the stock price dropped after the announcement. A class action lawsuit has been filed in Washington federal court.

Company involved
Zillow Group, Inc.
AI system involved
Zillow Offers

10 source articles · read the reporting →

WF-QDHS2O15 Feb 2026

Moonwell loses $1.78M after AI-generated code from Claude Opus 4.6 causes oracle pricing error

DeFi lending protocol Moonwell lost $1.78 million after an oracle pricing error in smart contract code partially written by Anthropic's Claude Opus 4.6 model. The error valued cbETH at approximately $1.12 per token instead of its actual market price of nearly $2,200, triggering instant liquidations. Moonwell contained the issue by reducing the cbETH borrow cap, but users suffered catastrophic losses. The incident has sparked debate about the risks of AI-generated code in smart contracts.

Company involved
Moonwell
AI system involved
Claude Opus 4.6

4 source articles · read the reporting →

DOJ, Pinnacle reach settlement in RealPage case - Yahoo Finance

The system recommended rent prices to landlords, affecting renters' housing costs.

Company involved
Pinnacle Property Management Services
AI system involved
RealPage

1 source article · read the reporting →

Apple Siri Settlement: How to Claim Up to $95 - Yahoo Finance

Apple Siri Settlement: How to Claim Up to $95 Yahoo Finance

Company involved
Apple
AI system involved
Siri

1 source article · read the reporting →

WF-ART4FW1 Feb 2026

Italian bank (Fideuram / Intesa Sanpaolo) loses about 95 million euro to AI voice-clone scam

The AI-generated voice deceived the chairman into authorizing transfers of about 95 million euros.

1 source article · read the reporting →

WF-9D8L0R21 Aug 2026

Capital Standard, LLC v. U.S. Bank National Association (CA Florida (2d)): AI-hallucinated content in court filing, Monetary Sanction; Adverse Costs…

The AI generated false legal citations that were included in a court filing, misleading the court.

1 source article · read the reporting →

WF-GA9UMR1 Oct 2024

AI deepfake scam cons Los Angeles woman out of life savings

A South Los Angeles woman, Abigail, was deceived by scammers using AI-generated deepfake videos to impersonate 'General Hospital' actor Steve Burton. Believing she was in a relationship with the celebrity, she sent at least $81,304 in gift cards, cash and bitcoin, and sold her condo for $350,000 before her daughter intervened. The family has filed a lawsuit to reverse the home sale, and the real Steve Burton says hundreds of fans have been similarly targeted. The victim, who has bipolar disorder, is now in debt and facing bankruptcy.

3 source articles · read the reporting →

WF-VNU3Z39 Jul 2025

AI voice clone scams Hillsborough woman out of $15,000

Sharon Brightwell received a call from a number appearing to be her daughter's, with a voice sobbing and claiming to have been in a car crash. A man posing as an attorney demanded $15,000 in bail money, which she paid. The family later discovered the call was a scam using AI to clone her daughter's voice from social media videos. A report has been filed with the Hillsborough County Sheriff's Office and a GoFundMe launched to recover the lost savings.

1 source article · read the reporting →

Deepfake Elon Musk scam costs healthcare worker over $10,000

Heidi Swan, a 62-year-old healthcare worker, lost over $10,000 after investing in a cryptocurrency scheme promoted by deepfake videos of Elon Musk on Facebook and TikTok. The videos, created using artificial intelligence, appeared convincing and led her to believe the endorsement was genuine. Deepfake scams are rising, with AI-generated content contributing to over $12 billion in fraud losses last year, according to Deloitte. Swan's case remains unresolved.

2 source articles · read the reporting →

Florida man loses $45,000 in Elon Musk deepfake scam

George Hendricks, a 69-year-old from Leesburg, Florida, was scammed out of $45,000 after scammers used deepfake videos of Elon Musk to convince him he had won a car and $100,000. The scammers demanded fees for shipping and investment opportunities, sending personalised deepfake videos to maintain the ruse. Hendricks reported the scam to the Leesburg Police Department, but the money is gone, jeopardising his marriage and home. The incident highlights the growing threat of AI-generated deepfakes in fraud.

2 source articles · read the reporting →

WF-C3J9XA9 May 2022

Upstart Holdings sued for securities fraud over AI model claims

Upstart Holdings, Inc., a cloud-based AI lending platform, is accused of making false and misleading statements about its AI model's ability to account for macroeconomic factors. The lawsuit, filed on May 13, 2022, alleges that the company's positive statements about its business were materially false. Investors suffered losses when Upstart's stock price fell 56% on May 9, 2022, after the company reduced its fiscal 2022 guidance.

Company involved
Upstart Holdings, Inc.
AI system involved
Upstart AI lending platform

10 source articles · read the reporting →

WF-VD173U1 Jul 2024

Pensioner loses $224k to AI deepfake cryptocurrency scam featuring Prime Minister Luxon

A 72-year-old Taranaki grandmother lost $224,000 after being tricked by an AI-generated deepfake video of Prime Minister Christopher Luxon promoting cryptocurrency investment. The scammers used remote access software to transfer her savings and inheritance. TSB declined liability, stating the victim enabled the scam by granting remote access. Police are investigating.

Company involved
TSB

2 source articles · read the reporting →

Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360

The system recorded and analyzed patient phone calls without their consent.

Company involved
Heartland Dental LLC

1 source article · read the reporting →

← Newerpage 4 of 4