The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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116 incidents closest to “Veritone Track” · matched on meaning · public reporting

WF-J5IU7Z3 Dec 2024

FTC settles with IntelliVision over deceptive facial recognition claims

The Federal Trade Commission (FTC) took action against IntelliVision Technologies Corp. for making false, misleading, or unsubstantiated claims about its AI-powered facial recognition software. The company allegedly claimed its software had one of the highest accuracy rates on the market and was free of gender or racial bias, without supporting evidence. The FTC also alleged that IntelliVision did not train its software on millions of faces as claimed, but on images of approximately 100,000 individuals. Under a proposed consent order, IntelliVision is prohibited from making such misrepresentations without competent and reliable testing.

Company involved
IntelliVision Technologies Corp.
AI system involved
IntelliVision facial recognition software

9 source articles · read the reporting →

ElevenLabs AI voice generation used in Russian influence operation targeting Europe

The article reports that a Russian influence campaign, dubbed "Operation Undercut," very likely used ElevenLabs' AI voice generation technology to create realistic voiceovers for fake news videos. The videos targeted European audiences to undermine support for Ukraine. Recorded Future's researchers used ElevenLabs' own AI Speech Classifier to detect the AI-generated audio. The campaign was attributed to the Russia-based Social Design Agency, which the U.S. government sanctioned. The overall impact on public opinion was minimal.

Company involved
Social Design Agency
AI system involved
ElevenLabs AI voice generation

7 source articles · read the reporting →

WF-QLNRBN31 Jan 2023

ElevenLabs voice cloning tool used to create deepfake celebrity audio clips

Speech AI startup ElevenLabs launched a beta voice cloning tool. Within days, users on 4chan posted deepfake audio clips featuring voices resembling celebrities like Emma Watson reading offensive material. ElevenLabs acknowledged the misuse and said it is considering additional safeguards.

Company involved
ElevenLabs
AI system involved
ElevenLabs platform

10 source articles · read the reporting →

WF-BVVT4T18 Oct 2023

AI-generated Tom Cruise voice used in fake documentary targeting IOC

An AI-generated voice of Tom Cruise was used in a fake documentary series titled 'Olympics Has Fallen' targeting the International Olympic Committee. The videos, which also included a fake news report about banning Israeli and Palestinian athletes, were part of an organised disinformation campaign. The IOC acknowledged the fake content and had the videos removed from YouTube, but they remain on Telegram.

8 source articles · read the reporting →

WF-8LIU7D15 Mar 2022

Federal jury finds Bexar County Sheriff's Flock surveillance-powered traffic stops unconstitutional - San Antonio Current

The system flagged Alek Schott's vehicle as suspicious, leading to a traffic stop, interrogation, and search.

Company involved
Flock Safety
AI system involved
Flock

1 source article · read the reporting →

Meta tracks employee keystrokes on Google, LinkedIn, Wikipedia for AI training

Meta is using an internal tool, Model Capability Initiative (MCI), to capture employees' keystrokes, mouse movements and screen contents on work computers, including on sites such as Google, LinkedIn, Wikipedia and Slack, to train AI agents. Meta confirmed the project and said safeguards protect sensitive content and that the data is not used for other purposes. Employees raised concerns in internal messages that the tool could expose passwords, product details and personal information. A Meta memo said staff can avoid capture by not doing personal work on work computers.

Company involved
Meta
AI system involved
Model Capability Initiative (MCI)

5 source articles · read the reporting →

WF-OHXOI01 Apr 2023

Scammer sold fake AI-generated Frank Ocean tracks for thousands

A scammer using the handle mourningassasin sold fake Frank Ocean tracks generated by AI to music collectors on underground forums, making around $13,000 CAD. The tracks were created using a model trained on high-quality vocal snippets of Frank Ocean. The scammer admitted the tracks were AI-generated after being confronted by forum administrators, and was banned from the forum.

10 source articles · read the reporting →

Chicago class action challenges ShotSpotter's discriminatory stop-and-frisk deployments

ShotSpotter, a gunshot detection system used by the Chicago Police Department, generates alerts that lead to police deployments and stop-and-frisk stops. Analyses show over 90% of alerts are unfounded, and the system is deployed only in predominantly Black and Latinx districts. A class-action lawsuit against the City of Chicago alleges the system fuels unconstitutional and discriminatory policing, including false accusations against individuals like Michael Williams.

Company involved
City of Chicago
AI system involved
ShotSpotter

7 source articles · read the reporting →

WF-MXE6CO1 Jan 2024

Storm-1376 used AI-generated fake audio during Taiwan election, Microsoft reports

Microsoft's Threat Analysis Center reported that the Chinese state-linked group Storm-1376 posted suspected AI-generated fake audio of former Taiwanese presidential candidate Terry Gou endorsing another candidate on election day in January 2024. Gou had made no such statement, and YouTube removed the content before it reached a wide audience. The group has also used AI-generated memes and news anchors as part of influence operations in Taiwan and the United States.

Company involved
Storm-1376 (also known as Spamouflage and Dragonbridge)

7 source articles · read the reporting →

WF-G4FI1630 Apr 2025

Anthropic ordered to respond over alleged AI-hallucinated citation in court filing

A US federal magistrate judge has ordered Anthropic to respond to music publishers' claim that a court filing by Anthropic data scientist Olivia Chen cited a fictitious academic article that may have been generated by Anthropic's AI tool Claude. The publishers' lawyer said he had confirmed with the named author and journal that the article did not exist. Anthropic's lawyer disputed this, saying it was a mis-citation rather than an AI hallucination. The filing was made in an ongoing copyright case brought by Universal Music Group, Concord, and ABKCO against Anthropic over the use of song lyrics to train Claude.

Company involved
Anthropic
AI system involved
Claude

5 source articles · read the reporting →

Beijing Internet Court rules AI voice cloning infringes personality rights

A Chinese dubbing artist, Yin, discovered that his voice was being used without permission in a text-to-speech AI product. The product was developed by a software company using recordings provided by a cultural media company, and was made available on a platform operated by a smart technology company. The Beijing Internet Court ruled that the AI-generated voice was highly similar to the plaintiff's voice and infringed his personality rights. The court ordered the defendants to stop infringement and pay damages of 250,000 RMB.

5 source articles · read the reporting →

WF-DGDWU21 Feb 2024

SoundCloud revises AI training terms after artist backlash

SoundCloud faced criticism after artists and AI experts spotted a February 2024 Terms of Use update that appeared to allow the platform to use uploaded content to train AI models. CEO Eliah Seton responded on May 14, 2025, saying the language was 'too broad' and announcing revised terms that rule out training generative AI on artists' content without explicit opt-in consent. SoundCloud maintains it never actually used artist content to train AI models.

Company involved
SoundCloud

4 source articles · read the reporting →

WF-X0LJEA1 Jan 2020

Voice actors sue LOVO over alleged theft of voices for AI training

Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.

Company involved
LOVO
AI system involved
Genny

6 source articles · read the reporting →

WF-C83LOS24 Jun 2024

Record labels sue AI music companies Suno and Udio for copyright infringement

Major record labels including Universal Music Group, Sony Music Entertainment, and Warner Records, represented by the RIAA, have filed lawsuits against AI music companies Suno and Udio. The lawsuits allege that the companies used copyrighted sound recordings without permission to train their generative AI models, which can produce songs that imitate known artists. The RIAA is seeking damages of up to $150,000 per work. The companies have denied the allegations, with Suno's CEO stating that their technology generates new outputs and does not allow prompts based on specific artists.

Company involved
Suno and Udio
AI system involved
Suno and Udio

10 source articles · read the reporting →

WF-QUNA4I19 Dec 2023

RT launches AI-generated presenters without consistent disclosure

RT unveiled AI-generated 'journalists' Anastasia and Alexander on its Spanish-language channel RT Español. In 70% of the videos reviewed, the broadcasts failed to disclose that these presenters were artificial. The presenters covered a range of topics, including controversial and politically sensitive subjects, raising ethical concerns about transparency and potential manipulation of audiences.

Company involved
RT
AI system involved
Anastasia and Alexander (AI-generated presenters)

3 source articles · read the reporting →

WF-NL6UK61 Jan 2020

Big Tech companies used YouTube videos to train AI without consent

Proof News found that subtitles from 173,536 YouTube videos were used by companies including Anthropic, Nvidia, Apple, and Salesforce to train AI models. The dataset, called YouTube Subtitles, was created by EleutherAI and published in 2020. Creators were not aware and some have expressed frustration, calling it theft. The companies have acknowledged using the dataset but argue it was publicly available.

Company involved
Anthropic, Nvidia, Apple, Salesforce, Bloomberg, Databricks
AI system involved
Claude, OpenELM

10 source articles · read the reporting →

Irish DPC takes Twitter to court over using user data to train Grok AI

The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.

Company involved
Twitter International Unlimited Company
AI system involved
Grok

10 source articles · read the reporting →

ADL reports Suno AI tool was used to generate hateful songs

An ADL report says extremists have used Suno, a generative AI music-creation tool, to produce songs containing antisemitic, racist, xenophobic and violent content. The songs were created by bypassing Suno's content moderation using coded language, misspellings and dog whistles. ADL contacted Suno and Microsoft but received no response.

Company involved
Suno AI
AI system involved
Suno

6 source articles · read the reporting →

Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence

In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.

Company involved
Ross Intelligence
AI system involved
Ross Intelligence

4 source articles · read the reporting →

Tyrone Walker v. Juliane Pierre (CA Massachusetts): AI-hallucinated content in court filing, Struck from the record

The AI generated nonexistent legal citations that were included in a court filing, causing the court to strike them from the appellant's brief.

1 source article · read the reporting →

WF-MJJJVQ1 Jan 2023

Durham's ShotSpotter fails to detect two deadly shootings

ShotSpotter, a gunshot detection system piloted by the Durham Police Department, failed to detect two fatal shootings in February 2023, as well as a New Year's Day shooting that injured five. The system, which uses sensors and human review to alert police, did not send alerts for these incidents within its three-square-mile coverage area. The company stated it investigated and provided a report to the police, while a city official defended the pilot, noting it is still early in the year-long trial. Community concerns have been raised about increased police presence and potential racial profiling.

Company involved
Durham Police Department
AI system involved
ShotSpotter

5 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

Italian DPA fines Municipality of Trento over AI surveillance projects

The Italian data protection authority (Garante) fined the Municipality of Trento €50,000 for two research projects, Marvel and Protector, that used AI to analyze video, audio, and social media data for public security purposes. The projects involved automated detection of risk events from surveillance cameras and microphones in public spaces, as well as monitoring social media for hate speech. The Garante found multiple violations of privacy law, including lack of a valid legal basis, insufficient anonymization, failure to conduct a data protection impact assessment, and inadequate transparency. The municipality is required to delete the unlawfully processed data.

Company involved
Comune di Trento
AI system involved
Marvel and Protector

9 source articles · read the reporting →

WF-NX94Q917 Jul 2023

DeSantis PAC Uses AI-Generated Trump Voice in Attack Ad

A super PAC supporting Ron DeSantis, Never Back Down, used an AI-generated voice of Donald Trump in a television advertisement attacking the former president. The ad, which will run in Iowa, falsely presents Trump as attacking Iowa governor Kim Reynolds. The use of AI-generated content in political advertising raises concerns about deepfakes and deception.

Company involved
Never Back Down

2 source articles · read the reporting →

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