The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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102 incidents closest to “D2L Link” · matched on meaning · public reporting

WF-88658811 Jun 2026

Sent. n. 1027/2026 (Corte Suprema di Cassazione): AI-hallucinated content in court filing, Monetary Sanction; Adverse Costs Order

The AI system generated fake legal precedents that were included in a lawyer's court filing, misleading the court and opposing party.

1 source article · read the reporting →

WF-HO2ZAN25 Aug 2026

Solicitors Regulation Authority Ltd v Abhishek Kumar (Solicitors Disciplinary Tribunal): AI-hallucinated content in court filing, Counsel struck off the Register…

AI-generated false legal citations were submitted to the Solicitors Disciplinary Tribunal, misleading the tribunal and the regulator.

1 source article · read the reporting →

WF-0TNXYT27 Apr 2021

AI Dungeon's sex filter angers fans by blocking unintended content

Latitude, developer of the procedurally generated game AI Dungeon, implemented a test system to block generation of sexual content involving minors. The system incorrectly blocked many stories with no such content, sparking community outrage over privacy and censorship. Latitude acknowledged the test's imperfections and said it reviews flagged content to enforce policies and comply with law. The test system remains in place.

Company involved
Latitude
AI system involved
AI Dungeon

10 source articles · read the reporting →

WF-Y7HK9P19 Dec 2023

LAION temporarily takes down 5B dataset after Stanford finds potential CSAM

Stanford researchers reported that the LAION 5B training dataset contains potentially illegal content in the form of child sexual abuse material (CSAM). LAION, a non-profit organization that provides datasets for machine learning research, acknowledged the reports and temporarily took down the datasets to ensure they are safe before republishing. LAION is working with the Internet Watch Foundation and the Hamburg State Data Protection Commissioner to address the issue.

Company involved
LAION
AI system involved
LAION 5B

6 source articles · read the reporting →

MAJOR LAWSUIT ALERT!: Home Depot And Google Facing CIPA Lawsuit For Use Of Google’s Cloud Contact Center AI - natlawreview.com

The system recorded and transcribed customer service calls without consent, affecting the privacy of callers.

Company involved
Home Depot
AI system involved
Google Cloud Contact Center AI

1 source article · read the reporting →

Talkdesk Hit With Class Suit Over Customer Service Software - news.bloomberglaw.com

The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.

Company involved
Talkdesk Inc.
AI system involved
CX Cloud

1 source article · read the reporting →

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