Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360
The system recorded and analyzed patient phone calls without their consent.
- Company involved
- Heartland Dental LLC
1 source article · read the reporting →
Where automated decisions went wrong
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123 incidents closest to “Infermedica Sp. z o.o.” · matched on meaning · public reporting
“Listen Up” if Your AI Policy Does Not Cover AI Recording Issues –Another Class Action Lawsuit Filed Over Third Party…
AI system recorded and analyzed calls between a dental company and its patients
- Company involved
- dental company
1 source article · read the reporting →
Talkdesk Hit With Class Suit Over Customer Service Software - news.bloomberglaw.com
The system secretly recorded and analyzed customer service conversations of callers to Patagonia and Zumiez without consent.
- Company involved
- Talkdesk Inc.
- AI system involved
- CX Cloud
1 source article · read the reporting →
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