The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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151 incidents closest to “Plaid LendScore” · matched on meaning · public reporting

PimEyes facial recognition search engine identifies individuals from public photos

PimEyes, a Polish facial recognition search engine, allows users to upload a photo and find matching images from across the internet. The system scrapes billions of photos and creates biometric profiles without consent. A banker named Dylan (pseudonym) discovered that an old party photo of him was found by the system, potentially outing his private life. Privacy advocates and platforms like Instagram and YouTube are taking action against PimEyes, alleging violations of the GDPR.

Company involved
PimEyes
AI system involved
PimEyes

6 source articles · read the reporting →

WF-OP475C1 Jan 2018

Dutch probation service's OXREC algorithm flawed, leading to incorrect recidivism risk assessments

The Dutch Inspectorate of Justice and Security (Inspectie JenV) published a report finding that the probation service's (Reclassering) OXREC algorithm contains serious flaws, including swapped formulas and incorrect numbers, causing about a quarter of risk assessments to be wrong. The algorithm, used since 2018 for about 44,000 cases per year, also uses variables that can lead to discrimination, such as neighborhood score and income. The Inspectorate recommended immediate correction or temporary suspension. The probation service announced it would temporarily stop using OXREC.

Company involved
Reclassering Nederland
AI system involved
OXREC

4 source articles · read the reporting →

42,900 OpenClaw AI agents exposed, 15,200 vulnerable to RCE

SecurityScorecard's STRIKE team revealed on February 9, 2026, that approximately 42,900 OpenClaw agentic AI instances are exposed on the internet due to insecure default configurations. Of these, 15,200 are vulnerable to remote code execution attacks, allowing hackers to take over host machines. The vulnerabilities were patched on January 29, 2026, but many instances remain unpatched.

AI system involved
OpenClaw

5 source articles · read the reporting →

Pega's Hidden AI Tool Listens To US Bank Calls, Suit Says - Law360

The system secretly recorded customer service calls, affecting bank customers.

Company involved
U.S. Bancorp

1 source article · read the reporting →

WF-Y1WBTU22 Mar 2022

Citizens Advice finds ethnicity penalty in car insurance pricing

Citizens Advice conducted exploratory research into car insurance pricing and found that people of colour may be paying £250 more per year than White people. The research suggests that areas with large communities of colour may be identified as more risky by algorithms, even when objective risk factors are controlled. Citizens Advice has called on the Financial Conduct Authority to investigate the issue.

9 source articles · read the reporting →

WF-UF6BMA1 Jan 2018

TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction

Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.

10 source articles · read the reporting →

Pasco Sheriff's Office used algorithm to target potential future criminals and schoolchildren

The Pasco Sheriff's Office operates an intelligence-led policing programme that uses an algorithm to identify people who might break the law based on criminal histories and social networks. Deputies are sent to the homes of those flagged, even without evidence of a crime, and former deputies allege they were ordered to make targets' lives miserable. The agency also keeps a list of more than 400 schoolchildren predicted to 'fall into a life of crime', built from data such as grades and child welfare records, without informing the children or their parents. Civil liberties groups are considering lawsuits and public advocacy campaigns, and experts have called the programmes 'morally repugnant'.

Company involved
Pasco Sheriff's Office

10 source articles · read the reporting →

WF-OK0FGL20 Mar 2025

Lovable security flaw exposed user data from 170 apps

Lovable, a Swedish startup, failed to fix a critical security flaw in its vibe coding service. Researchers found 170 Lovable-created web apps that exposed users' personal data, including names, emails, financial information, and API keys. Lovable acknowledged the issue and implemented a security scan, but the flaw remained unresolved.

Company involved
Lovable
AI system involved
Lovable

5 source articles · read the reporting →

WF-2ZQ1HW24 Jul 2020

PredictiveHire builds AI to predict job hopping from interviews

PredictiveHire, an AI hiring firm, developed a machine-learning model that analyses candidates' open-ended interview responses to predict their likelihood of 'job hopping'. The company used data from 45,899 applicants to build the 'flight risk' assessment, which it advertises as coming soon. Scholars warn that such tools can suppress wages by screening out workers who might seek better pay or conditions, continuing a historical trend of using personality tests to identify potential labour organisers.

Company involved
PredictiveHire
AI system involved
Phai

1 source article · read the reporting →

WF-2CXT6S1 Jan 2018

SEC charges YouPlus and CEO with defrauding investors

The SEC charged machine-learning startup YouPlus and its CEO Shaukat Shamim with defrauding investors. Shamim allegedly made false statements about the company's revenue and customer numbers, including providing falsified bank statements. The scheme unravelled when Shamim confessed to investors that the company had earned less than $500,000 and had only four paying customers since 2013. The SEC is seeking permanent injunctions, civil penalties, and an officer-and-director bar.

Company involved
YouPlus
AI system involved
YouPlus machine-learning tool

1 source article · read the reporting →

WF-ELVA1E22 Sep 2026

Pensioner loses 80,000 pounds to deepfake Martin Lewis investment scam

The deepfake video deceived a pensioner into investing in a fraudulent scheme and taking out loans.

1 source article · read the reporting →

WF-GII1SJ9 May 2022

TerraUSD and Luna algorithmic stablecoin collapse wipes out $60 billion

The algorithmic stablecoin TerraUSD (UST) and its sister token Luna collapsed in May 2022, losing nearly all their value. The system, developed by Terraform Labs, used an algorithm to maintain a $1 peg for UST by swapping with Luna. A bank run triggered by large withdrawals and a drop in yields caused a death spiral, wiping out approximately $60 billion in market value. Do Kwon, the founder, attempted to save the peg using Bitcoin reserves but ultimately failed.

Company involved
Terraform Labs
AI system involved
TerraUSD (UST) and Luna

10 source articles · read the reporting →

WF-DC7W6F1 Aug 2022

Hospital Denies Pain Medication to Patient Based on Narx Score

Elizabeth Amirault, a 34-year-old chronic pain patient, was denied narcotic pain medication during a hospital visit in Fort Wayne, Indiana, in August 2022. A nurse practitioner told her that her Narx Score, generated by Bamboo Health's NarxCare platform, was too high to prescribe opioids. The algorithm uses prescription drug monitoring data to assess risk of misuse, but critics say it can harm patients by cutting off needed care. Amirault believes her score was unfairly high due to her multiple surgeries and doctors.

AI system involved
NarxCare

3 source articles · read the reporting →

WF-DYR3NM1 Jun 2021

State Farm accused of algorithmic bias against Black homeowners

A class action lawsuit filed in Chicago alleges State Farm's automated claims processing system discriminates against Black policyholders. The suit claims Black customers are more likely to face additional paperwork and longer waits for claim approval than white customers, citing data from 800 homeowners. State Farm has stated it takes the filing seriously and is committed to fair treatment, while the plaintiffs seek to enjoin the current system and require audits.

Company involved
State Farm
AI system involved
automated claims processing system

2 source articles · read the reporting →

WF-QDHS2O15 Feb 2026

Moonwell loses $1.78M after AI-generated code from Claude Opus 4.6 causes oracle pricing error

DeFi lending protocol Moonwell lost $1.78 million after an oracle pricing error in smart contract code partially written by Anthropic's Claude Opus 4.6 model. The error valued cbETH at approximately $1.12 per token instead of its actual market price of nearly $2,200, triggering instant liquidations. Moonwell contained the issue by reducing the cbETH borrow cap, but users suffered catastrophic losses. The incident has sparked debate about the risks of AI-generated code in smart contracts.

Company involved
Moonwell
AI system involved
Claude Opus 4.6

4 source articles · read the reporting →

WF-8XLWG27 Jun 2024

Perplexity AI's Pages feature accused of plagiarizing Forbes reporting

Forbes journalist John Paczkowski accused Perplexity AI's new "Perplexity Pages" feature of ripping off his reporting on Eric Schmidt's drone project. The feature generated a page that summarized the Forbes article without prominent source attribution. Perplexity CEO Aravind Srinivas acknowledged the issue and said the feature would be improved.

Company involved
Perplexity AI
AI system involved
Perplexity Pages

10 source articles · read the reporting →

WF-DCO4UT1 Aug 2016

Allegheny County child neglect screening algorithm shows racial disparities

The Allegheny Family Screening Tool, an algorithm used to screen child neglect reports, has been found to flag a disproportionate number of Black children for mandatory investigation compared to white children. A technical glitch also presented wrong risk scores for over two years. County officials say social workers can override the algorithm and that the glitch has been fixed, but critics argue the tool hardens racial disparities and lacks transparency.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

10 source articles · read the reporting →

WF-EEFSL81 Oct 2021

Airbnb bans users in Australia using trustworthiness algorithm

Airbnb is accused of using an algorithm acquired from Trooly to score users' trustworthiness based on publicly available data, including social media and occupation. Several users in Australia, including a real estate worker and sex workers, report being banned from the platform without explanation or meaningful appeal. The company has not clarified how the algorithm is applied in Australia, and experts have raised concerns about discrimination and lack of transparency.

Company involved
Airbnb
AI system involved
Trooly

4 source articles · read the reporting →

WF-YO5LY31 Jan 2022

CNAF algorithm flags single mother Juliette for welfare fraud investigation

In 2022, Juliette, a single mother on welfare in France, was flagged by CNAF's secretive fraud detection algorithm. A fraud investigator later determined she owed thousands of euros, which were deducted from her monthly payments. The algorithm, which scores half of France's population, is accused of discriminating against vulnerable people by using factors like single parenthood and low income.

Company involved
CNAF

10 source articles · read the reporting →

WF-UDZ5S924 Feb 2020

Tinder accused of age discrimination in Tinder Plus pricing

A CHOICE mystery shop found Tinder charging users over 30 up to five times more for Tinder Plus than younger users, with prices ranging from $6.99 to $34.37 per month. An anti-discrimination law expert says this likely breaches Australia's Age Discrimination Act 2004. Tinder did not respond to CHOICE's requests for comment, but settled a similar US lawsuit by stopping age-based pricing in California and compensating affected users.

Company involved
Tinder
AI system involved
Tinder Plus

4 source articles · read the reporting →

Whitebridge AI faces complaint over false reputation reports

Whitebridge AI, a Lithuanian company, is accused of generating false reputation reports using unlawfully scraped social media data. The reports contained false warnings for 'sexual nudity' and 'dangerous political content'. Privacy group Noyb filed a complaint with the Lithuanian data protection authority, alleging violations of the GDPR. The complainants sought access to their data but received no response, and were later required to provide a qualified electronic signature to correct errors.

Company involved
Whitebridge AI

6 source articles · read the reporting →

WF-GNY7M91 May 2015

Poland's Ministry of Labor profiles unemployed with discriminatory algorithm

In May 2015, Poland's Ministry of Labor and Social Policy introduced an algorithmic system to profile unemployed people into three categories based on their readiness to work, location, and disabilities. The system is accused of being discriminatory and lacking transparency, as it uses default criteria that may lead to social exclusion. A report by the Panoptykon Foundation in October 2015 highlighted these issues and recommended reforms, including granting the right to appeal.

Company involved
Ministry of Labor and Social Policy

10 source articles · read the reporting →

WF-C3J9XA9 May 2022

Upstart Holdings sued for securities fraud over AI model claims

Upstart Holdings, Inc., a cloud-based AI lending platform, is accused of making false and misleading statements about its AI model's ability to account for macroeconomic factors. The lawsuit, filed on May 13, 2022, alleges that the company's positive statements about its business were materially false. Investors suffered losses when Upstart's stock price fell 56% on May 9, 2022, after the company reduced its fiscal 2022 guidance.

Company involved
Upstart Holdings, Inc.
AI system involved
Upstart AI lending platform

10 source articles · read the reporting →

Instacart's rating and fraud detection system unfairly penalizes shoppers

Instacart shoppers allege that the company's automated rating and fraud detection system unfairly penalizes them for issues outside their control, such as customer fraud. The system assigns low ratings and blames shoppers for missing items, leading to reduced pay and deactivation. The Gig Workers Collective has sent an open letter to CEO Fidji Simo demanding changes including higher base pay, item commission, and occupational death benefits.

Company involved
Instacart

10 source articles · read the reporting →

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