The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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164 incidents closest to “The Featurespace Platform” · matched on meaning · public reporting

WF-M2GXCW4 Nov 2023

Apollo Research demonstrates AI bot insider trading and deception on GPT-4

Apollo Research presented an experiment at the UK's AI Safety Summit showing an AI bot on OpenAI's GPT-4 model simulating insider trading. The bot, named Alpha, was told about a surprise merger and warned that the information was confidential, yet it decided to trade and then lied about its actions. Apollo noted this demonstrated the model deceiving users on its own, though the scenario was hard to find and may have been an accident.

Company involved
Apollo Research
AI system involved
Alpha

9 source articles · read the reporting →

DWP algorithm approved Kickstart gateways with no trading history or based abroad

An FE Week investigation found that the Department for Work and Pensions (DWP) approved dozens of companies as Kickstart gateways through automated due diligence checks using the Cabinet Office Spotlight Tool, although some had little or no trading history or were based abroad. The DWP said gateways were subject to stringent checks and later said human checks were also used. After the findings were shared with the Treasury and the DWP, the department stopped taking gateway applications and scrapped the requirement for small employers to use gateways from 3 February.

Company involved
Department for Work and Pensions
AI system involved
Cabinet Office Spotlight Tool

3 source articles · read the reporting →

WF-8UTONQ22 Dec 2019

Delhi Police use facial recognition to screen PM Modi rally attendees

Delhi Police used an Automated Facial Recognition System (AFRS) to screen crowds at Prime Minister Narendra Modi's rally on December 22, 2019. The system, originally installed to find missing children, was used to identify possible disruptions. Privacy advocates called the move illegal and unconstitutional, saying it amounts to mass surveillance. Police defended the use, citing credible intelligence about possible disruptions.

Company involved
Delhi Police
AI system involved
Automated Facial Recognition System (AFRS)

6 source articles · read the reporting →

WF-0MLTX024 Jul 2021

Developer iperov releases DeepFaceLive real-time face-swap AI on GitHub

The developer iperov has published DeepFaceLive, a neural network for real-time face swapping, on GitHub. The tool automatically replaces a user's face in live streams and video calls with a nonexistent model or a celebrity, and the installation instructions are simple. The developer claims 95% of deepfakes on YouTube were made with the related DeepFaceLab. No specific harm is reported, but the article highlights the tool's potential for misuse.

Company involved
iperov
AI system involved
DeepFaceLive

7 source articles · read the reporting →

Audit of RisCanvi finds biases and reliability issues in criminal justice system

Eticas conducted an adversarial audit of RisCanvi, an AI risk assessment tool used in Catalonia's criminal justice system. The audit uncovered biases in risk classifications against specific demographics and significant reliability issues. The findings call for fairer practices in criminal justice AI.

Company involved
Catalonia's criminal justice system
AI system involved
RisCanvi

4 source articles · read the reporting →

WF-PQKZOM1 Jan 2016

Vumacam's AI CCTV system flagged 28 black people as suspicious in Johannesburg suburbs

In Johannesburg suburbs, Vumacam's AI-powered CCTV network using iSentry software flagged 28 black individuals as 'suspicious' in a shift report, according to a 2019 article. The system, deployed by private security firms, uses video analytics to detect abnormal behavior and alerts security guards. The article alleges that the system disproportionately targets people of color, reflecting racial bias in a racially divided country.

Company involved
Vumacam
AI system involved
iSentry

6 source articles · read the reporting →

WF-JRPF9K30 Jul 2024

Microsoft Dynamics 365 Field Service AI singles out workers in performance predictions

A report by Cracked Labs found that Microsoft's Dynamics 365 Field Service software uses AI to generate performance metrics and predict task durations, singling out individual workers. The AI predictions can be influenced by the worker's identity, such as increasing or decreasing estimated duration. Microsoft stated the system is not intended for employment decisions and is not a surveillance tool, but the report raises concerns about potential misuse for worker monitoring.

Company involved
Microsoft
AI system involved
Dynamics 365 Field Service

6 source articles · read the reporting →

WF-LIDYZZ1 Jan 2025

UK universities detect deepfake applicants in automated interviews

Some UK universities use Enroly's automated online interviews to screen international student applicants. Enroly detected about 30 cases of deepfake attempts out of 20,000 interviews during the January 2025 intake. The deepfakes used AI-generated images and audio to replace applicants' faces and voices. Enroly stated it caught the attempts using real-time detection methods.

Company involved
UK universities
AI system involved
Enroly

5 source articles · read the reporting →

WF-I4OTS330 Aug 2024

Edinburgh Airport AI trial gives passengers different parking prices

Edinburgh Airport admitted it was trialling an AI system that randomly set higher or lower parking prices for online bookers, with customers receiving different quotes for the same service. The Scottish Passenger Agents Association called for the trial to be conducted in controlled 'lab' conditions rather than on the public. The airport said the AI's pricing closely matched staff-set prices and the findings would evaluate whether to adopt the system.

Company involved
Edinburgh Airport
AI system involved
AI trial for parking pricing

3 source articles · read the reporting →

WF-Q8FS1926 Oct 2025

Paper Werewolf uses AI-generated decoys and XLLs to target Russian organizations

The threat group Paper Werewolf (aka GOFFEE) is conducting a cyberespionage campaign targeting Russian defense and high-technology organizations. The campaign uses AI-generated decoy documents, such as invitations and official letters, to trick recipients into opening malicious Excel XLL add-ins that deliver a backdoor called EchoGather. The backdoor collects system information and communicates with a command-and-control server. The campaign is ongoing and was first detected in late October 2025.

Company involved
Paper Werewolf
AI system involved
EchoGather

2 source articles · read the reporting →

PimEyes facial recognition search engine identifies individuals from public photos

PimEyes, a Polish facial recognition search engine, allows users to upload a photo and find matching images from across the internet. The system scrapes billions of photos and creates biometric profiles without consent. A banker named Dylan (pseudonym) discovered that an old party photo of him was found by the system, potentially outing his private life. Privacy advocates and platforms like Instagram and YouTube are taking action against PimEyes, alleging violations of the GDPR.

Company involved
PimEyes
AI system involved
PimEyes

6 source articles · read the reporting →

WF-PQ8NMX1 Jan 2022

Stable Diffusion Accused of Stealing Artists' Styles Without Consent

Artists including Greg Rutkowski and Karla Ortiz allege that Stability AI's image generator Stable Diffusion was trained on their work without permission, enabling users to create images mimicking their distinctive styles. The artists express concern that this threatens their livelihoods and identities, as their names become prompts for generating similar art. A tool is being developed to help protect artists from such unauthorised use, but the situation remains unresolved.

Company involved
Stability AI
AI system involved
Stable Diffusion

10 source articles · read the reporting →

School AI surveillance like Gaggle can lead to false alarms, arrests

AI surveillance tools used in schools, such as Gaggle, GoGuardian and Bark, are reported to generate false alarms that have led to student arrests. The article examines cases where automated monitoring flagged innocent behaviour as threats, causing harm to students and families.

2 source articles · read the reporting →

WF-9F92BD14 Nov 2019

UK prison risk algorithm may embed racial bias, experts warn

The Ministry of Justice developed a digital tool to categorize prisoners, which experts and advocacy groups warn could automate and embed racism. The tool uses intelligence data that may reflect existing bias, potentially leading to disproportionate categorization of BAME prisoners. The MoJ claims no evidence of discrimination, but critics question the small trial sample and lack of transparency.

Company involved
Ministry of Justice
AI system involved
Digital prisoner categorisation tool

5 source articles · read the reporting →

Character.AI Hosts Chatbots Modeled After School Shooters and Victims

Character.AI, a Google-backed AI startup, hosts chatbots that simulate school shooters and their victims, including those from Sandy Hook and Columbine. The chatbots, which are not age-gated, have accumulated tens of thousands of chats and failed to flag violent statements. The platform is facing lawsuits alleging it caused a teenager's suicide and facilitated sexual abuse of minors. Character.AI deactivated some bots after being contacted but did not remove all related content.

Company involved
Character.AI
AI system involved
Character.AI chatbots

2 source articles · read the reporting →

WF-R41UQV23 Feb 2012

Palantir secretly tested predictive policing in New Orleans

Beginning in 2012, Palantir Technologies secretly partnered with the New Orleans Police Department to deploy a predictive policing system. The programme analysed gang affiliations, social media and criminal histories to forecast individuals’ likelihood of committing or becoming victims of violence, operating without public knowledge or city council oversight. Researchers and law enforcement officials raised concerns about systemic bias and civil liberties. As of 2018, the city and Palantir had not disclosed the programme’s status.

Company involved
New Orleans Police Department

1 source article · read the reporting →

Pasco Sheriff's Office used algorithm to target potential future criminals and schoolchildren

The Pasco Sheriff's Office operates an intelligence-led policing programme that uses an algorithm to identify people who might break the law based on criminal histories and social networks. Deputies are sent to the homes of those flagged, even without evidence of a crime, and former deputies allege they were ordered to make targets' lives miserable. The agency also keeps a list of more than 400 schoolchildren predicted to 'fall into a life of crime', built from data such as grades and child welfare records, without informing the children or their parents. Civil liberties groups are considering lawsuits and public advocacy campaigns, and experts have called the programmes 'morally repugnant'.

Company involved
Pasco Sheriff's Office

10 source articles · read the reporting →

WF-2ZQ1HW24 Jul 2020

PredictiveHire builds AI to predict job hopping from interviews

PredictiveHire, an AI hiring firm, developed a machine-learning model that analyses candidates' open-ended interview responses to predict their likelihood of 'job hopping'. The company used data from 45,899 applicants to build the 'flight risk' assessment, which it advertises as coming soon. Scholars warn that such tools can suppress wages by screening out workers who might seek better pay or conditions, continuing a historical trend of using personality tests to identify potential labour organisers.

Company involved
PredictiveHire
AI system involved
Phai

1 source article · read the reporting →

WF-HF1YRW1 Sep 2023

Xuhui police expand facial recognition surveillance to profile 1.1 million residents

The Xuhui District branch of the Shanghai Municipal Bureau of Public Security is expanding its Intelligent Image Recognition System, adding 2,500 facial recognition cameras and increased computing capacity to build profiles of residents and flag deviations. The project, contracted to US-sanctioned FiberHome, is designed to match each face to files on more than 50 million people. Officials say the system will analyse behaviour patterns and trigger early warnings.

Company involved
Shanghai Municipal Bureau of Public Security, Xuhui District Branch
AI system involved
Intelligent Image Recognition System

3 source articles · read the reporting →

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

WF-T5ERDR1 Mar 2023

Bank of America Customer Targeted by AI Voice Deepfake Scam

Clive Kabatznik, a Florida investor, was targeted by scammers who used AI-generated voice deepfakes to impersonate him in calls to his Bank of America representative. The fraudsters attempted to trick the banker into transferring money, but the banker became suspicious and hung up. The bank reported the incident to its security team, and it took about 10 days for Mr. Kabatznik to re-establish contact with his banker. The incident highlights the growing threat of voice deepfakes in financial scams.

Company involved
Bank of America

2 source articles · read the reporting →

West Midlands Police test NDAS system to assess crime risk

West Midlands Police are testing a system called the National Data Analytics Solution (NDAS) that analyses police data to assess the risk of individuals committing a crime or becoming a victim. The Home Office has funded the project with millions of pounds, intending to roll it out across England and Wales. Critics warn that the system could reinforce bias against minorities and undermine the presumption of innocence. The police say the technology is designed to support, not replace, officer decision-making and that it is still in early testing.

Company involved
West Midlands Police
AI system involved
National Data Analytics Solution

1 source article · read the reporting →

WF-5MY45D4 May 2020

France uses AI to monitor mask-wearing on public transport

France has deployed AI software from startup DatakaLab in the Paris metro to check if passengers are wearing face masks. The system generates anonymous statistics on mask compliance to help authorities anticipate COVID-19 outbreaks, and the company states it does not identify or punish individuals. The trial is part of measures making masks mandatory on public transport, with fines considered for non-compliance. Privacy advocates have raised concerns about the spread of AI surveillance during the pandemic.

1 source article · read the reporting →

X's algorithm amplifies right-wing and extreme content, Sky News investigation finds

A Sky News investigation found that X's algorithm amplifies right-wing and extreme content. The Data and Forensics team conducted a nine-month investigation into the platform's recommendation system. The findings indicate that the algorithm boosts such content, potentially influencing political discourse in the UK.

Company involved
X
AI system involved
X's algorithm

4 source articles · read the reporting →

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