The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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170 incidents closest to “Abridge Assistant” · matched on meaning · public reporting

ConverseNow Stuck With Wiretap Lawsuit Over AI Voice Assistant - news.bloomberglaw.com

The AI voice assistant intercepted and collected consumer customer-service calls in real time.

Company involved
ConverseNow Technologies Inc.
AI system involved
virtual assistant

1 source article · read the reporting →

Air Canada says its AI chatbot went rogue, misleading customers - Modern Ghana

The chatbot provided misleading information to customers.

Company involved
Air Canada

1 source article · read the reporting →

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