Kmart's facial recognition system for refund fraud found unlawful by Privacy Commissioner
Kmart Australia deployed facial recognition technology in 28 stores from June 2020 to July 2022, capturing biometric data of every customer entering the stores and those at returns counters to detect refund fraud. The system collected sensitive information without notifying customers or obtaining their consent. The Australian Privacy Commissioner found that Kmart breached the Privacy Act, as the exemption for unlawful activity did not justify the indiscriminate and disproportionate collection of biometric data from thousands of individuals. Kmart has ceased using the system and cooperated with the investigation.
- Company involved
- Kmart Australia Limited
7 source articles · read the reporting →
NYPD Facial Recognition Leads to Wrongful Arrest of Trevis Williams
In April 2025, Trevis Williams was arrested by the NYPD after a facial recognition program matched his mug shot to a suspect in a February flashing incident, despite an eight-inch height difference and alibi evidence. The victim identified him from the AI-suggested photo array. Mr. Williams spent over two days in jail before the case was dismissed in July. The incident highlights the risks of using facial recognition on low-quality surveillance images.
- Company involved
- New York Police Department
2 source articles · read the reporting →
Privacy International challenges Clearview AI's facial recognition database in Europe
Privacy International filed complaints against Clearview AI with five European data protection authorities in May 2021, alleging that the company's scraping of facial images from the web and building a biometric database without consent violates data protection laws. The regulators in the UK, France, Italy, Greece, and Austria have since found Clearview's practices unlawful, imposed fines, and ordered deletion of data. Clearview has appealed the UK fine, and the case is ongoing.
- Company involved
- Clearview AI
- AI system involved
- Clearview
10 source articles · read the reporting →
US Secret Service bought access to cellphone location data
The US Secret Service signed a contract to access Locate X, a service that aggregates location data from phone apps and allows law enforcement to track devices without a warrant. The contract with Babel Street was worth about $36,000 and ran from 2017 to 2018. A former employee said the Secret Service used Locate X in 2018 to seize illegal credit card skimmers at petrol stations. Lawmakers and civil liberties advocates criticised the practice, and Senator Ron Wyden introduced a bill to ban such purchases.
- Company involved
- United States Secret Service
- AI system involved
- Locate X
1 source article · read the reporting →
San Francisco Police Wrongfully Stop Woman at Gunpoint After License Plate Reader Error
On March 30, 2009, Denise Green, a 47-year-old African-American woman, was driving in San Francisco when an automatic license plate reader misread her plate as stolen. Despite discrepancies between the vehicle description and the stolen plate, officers conducted a felony stop, ordering her out at gunpoint and handcuffing her for nearly 20 minutes. Green filed a civil rights lawsuit alleging Fourth Amendment violations. The Ninth Circuit Court of Appeals reinstated her case, finding that the officers lacked reasonable suspicion for the stop.
- Company involved
- San Francisco Police Department
1 source article · read the reporting →
Las Vegas police used unsuitable facial recognition images in nearly half of searches
The Las Vegas Metropolitan Police Department (LVMPD) used 'non-suitable' probe images in 451 of 924 facial recognition searches in 2019, greatly increasing the risk of false identifications. The system, supplied by Vigilant Solutions, returned likely matches in only 18% of those searches, yet led to arrests in at least 73 cases. Critics and researchers warn this practice heightens the chance of wrongful arrests, and one defence attorney said he was never informed facial recognition was used to identify his client.
- Company involved
- Las Vegas Metropolitan Police Department
- AI system involved
- Vigilant Solutions facial recognition system
1 source article · read the reporting →
Arizona Unemployment Applicants Required to Submit Facial Recognition
People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.
- Company involved
- Arizona Department of Economic Security
- AI system involved
- ID.me
1 source article · read the reporting →
Clearview AI settles with ACLU over facial recognition database sales
Clearview AI has agreed to stop selling its facial recognition database to most private US companies as part of a proposed settlement with the ACLU. The company scraped billions of images from social media without consent to build its database, violating Illinois' Biometric Information Privacy Act. The settlement requires Clearview to delete old facial vectors and allow Illinois residents to opt out. The company can still sell its technology to law enforcement and government agencies.
- Company involved
- Clearview AI
- AI system involved
- Clearview AI facial recognition database
8 source articles · read the reporting →
Steak 'n Shake sued over facial recognition kiosks under BIPA
A class action lawsuit alleges that Steak 'n Shake illegally collects facial biometrics from customers using PopID-powered self-ordering kiosks without proper consent. Plaintiff Michael Massel claims the restaurant chain failed to provide notice and obtain written consent as required by Illinois' Biometric Information Privacy Act (BIPA). The suit seeks damages of up to $5,000 per violation for anyone whose biometric data was collected in Illinois in the past five years.
- Company involved
- Steak 'n Shake
- AI system involved
- PopID biometric kiosks
6 source articles · read the reporting →
Macy's and Sunglass Hut facial recognition misidentifies man, leading to wrongful jailing
Harvey Eugene Murphy Jr was misidentified by facial recognition software used by Sunglass Hut and Macy's as the perpetrator of an armed robbery. He was arrested and jailed, where he alleges he was beaten and raped. His alibi was later confirmed and charges were dropped. He is suing the companies for $10 million in damages.
- Company involved
- Macy's and EssilorLuxottica
3 source articles · read the reporting →
ICE Agents Stored Photos and License Plates of Protest Observers in Palantir-Built Database, Court Filing Reveals - Latin Times
A court filing alleges ICE agents stored photos and license plates of protest observers in a Palantir-built database, labeled some of them as threats, and ran facial recognition searches on them.
- Company involved
- U.S. Immigration and Customs Enforcement (ICE)
- AI system involved
- ICM (Investigative Case Management system)
1 source article · read the reporting →
NHTSA investigation PE25012: Traffic safety violations while Full Self Driving ("FSD") is engaged
The system made driving decisions that violated traffic safety laws, affecting other road users.
- Company involved
- Tesla, Inc.
- AI system involved
- Full Self Driving (FSD)
1 source article · read the reporting →
Thailand halts iris-scan crypto scheme and deletes 1.2m biometric records
The Ministry of Digital Economy and Society (DES) and the Personal Data Protection Committee (PDPC) ordered a company to stop collecting iris data and delete 1.2 million citizen records. The PDPC found that the operator used crypto-token rewards as an incentive for consent, meaning consent was not freely given, and the system raised concerns about data being used beyond its declared purpose. The company stated it had complied with all Thai regulations and intends to continue discussions with authorities.
- Company involved
- The company behind the iris-scan system (not named)
- AI system involved
- Iris-scan system
4 source articles · read the reporting →
Sainsbury's ejects man misidentified by facial recognition software
Warren Rajah was told to leave a Sainsbury's supermarket in Elephant and Castle, London, after staff incorrectly identified him as an offender flagged by Facewatch facial recognition software. The error occurred at the human verification stage, not the technology itself. Sainsbury's apologised and offered a £75 shopping voucher, and Facewatch confirmed Rajah was not on its database. Rajah criticised the lack of explanation and recourse, and expressed concern for vulnerable customers.
- Company involved
- Sainsbury's
- AI system involved
- Facewatch
5 source articles · read the reporting →
CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…
The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.
- Company involved
- Christopher Day
1 source article · read the reporting →
DOJ, Pinnacle reach settlement in RealPage case - Yahoo Finance
The system recommended rent prices to landlords, affecting renters' housing costs.
- Company involved
- Pinnacle Property Management Services
- AI system involved
- RealPage
1 source article · read the reporting →
New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com
The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.
- Company involved
- Meta Platforms
- AI system involved
- Meta AI-enabled Ray-Ban and Oakley smart glasses
1 source article · read the reporting →
Hospital sues insurer over use of AI to deny $2M in claims - HealthExec
A hospital is suing Blue Cross and Blue Shield of Kansas City, alleging the insurer's AI flagged physicians' diagnoses as clinically invalid and led to the denial of about $2 million in claims.
- Company involved
- Blue Cross and Blue Shield of Kansas City
- AI system involved
- Apixio
1 source article · read the reporting →
$30M Equifax hard inquiry dispute class action settlement - Top Class Actions
A class action, settled for $30 million, alleged that Equifax automatically rejected consumers' disputes of hard inquiries on their credit reports, sending a form letter instead of investigating.
- Company involved
- Equifax Information Services LLC
1 source article · read the reporting →
Lawsuit Says UnitedHealth Used AI With a 90% Error Rate to Deny Care - Yahoo
Denied post-acute care coverage to elderly Medicare Advantage patients
- Company involved
- UnitedHealth Group
- AI system involved
- nH Predict
1 source article · read the reporting →
Lawsuit claims facial recognition program led to wrongful arrest - FOX 2
Identified Christopher Gatlin as a suspect in an assault, leading to his arrest and 17 months in jail.
- Company involved
- St. Louis County Police Department
- AI system involved
- Rekognition
1 source article · read the reporting →
NHTSA investigation PE24015: Rear-end Collisions Involving Zoox Vehicles
Automated driving system controlled vehicle braking and acceleration, leading to rear-end collisions with other road users
- Company involved
- Zoox
- AI system involved
- Zoox vehicle
1 source article · read the reporting →
Cybercheck AI tool challenged in Akron homicide cases
Law enforcement in Akron, Ohio, used the AI tool Cybercheck to place two defendants at a murder scene. Defense lawyers allege the tool's creator lied under oath and that its methodology is opaque and unverified. Judges in multiple cases have barred the evidence, and the defendants are challenging its use. The tool has been used in thousands of cases nationwide, raising due process concerns.
- Company involved
- Akron Police Department
- AI system involved
- Cybercheck
3 source articles · read the reporting →
New York federal court sanctions lawyer for non-existent quotations after ChatGPT research
In Tiekert v. Village of Mamaroneck in the Southern District of New York, the court found that the plaintiff's lawyer filed briefs containing non-existent quotations and misrepresented authorities. In a filing to the court, the lawyer said ChatGPT had been used to assist with legal research. On September 14, 2026, the court imposed Rule 11 sanctions: $500 payable to the court and two New York continuing legal education credits in ethics on the use of AI.
2 source articles · read the reporting →
