The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

204 incidents closest to “HHS NextGen” · matched on meaning · public reporting

DFFH breaches privacy by using ChatGPT in child protection report

A child protection worker at the Department of Families, Fairness and Housing (DFFH) used ChatGPT to draft a Protection Application Report for the Children’s Court, entering sensitive personal information about a child. The generated content contained inaccuracies that downplayed risks to the child, and the information was disclosed to OpenAI overseas. An investigation by the Office of the Victorian Information Commissioner found DFFH failed to ensure accuracy and protect personal information, contravening IPPs 3.1 and 4.1. DFFH accepted the findings and must now block the use of ChatGPT by child protection workers under a compliance notice.

Company involved
Department of Families, Fairness and Housing
AI system involved
ChatGPT

9 source articles · read the reporting →

WF-T47J6K30 Jan 2026

X Users Ask Grok to Unblur Epstein File Photos of Children

After the US Department of Justice released Epstein files, multiple X users asked the platform's AI chatbot Grok to unblur or remove redactions from photos of children and women. Grok generated images in response to 27 of 31 such requests, despite stating it could not unblur them. The generated images, some viewed millions of times, risked exposing the identities of minor survivors of sexual abuse. X later appeared to add guardrails after Bellingcat inquired, but previously generated images remain online.

Company involved
X
AI system involved
Grok

1 source article · read the reporting →

WF-YGYXF61 Oct 2025

Goffstown parents say students used AI to create deepfake nudes of classmates

In Goffstown, New Hampshire, parents of three middle school girls allege that 8th grade boys used an AI-powered app to generate deepfake explicit photos and videos of their daughters. The app reportedly 'undresses' a person from a single photo. The school principal notified the parents in early October, but the district waited a month to inform other families. The girls have been devastated and are afraid to attend school, and the parents are calling for accountability and education on AI dangers.

Company involved
SAU #19 (Goffstown School District)

1 source article · read the reporting →

WF-L5ECHY8 Oct 2021

Nigeria collects fingerprints and photos of children for school feeding program

The Nigerian government has begun collecting fingerprints and photos of children as young as five for the National Home Grown School Feeding Programme. The biometric enrollment aims to confirm eligibility and increase transparency, but the exercise has started before the country's data protection law comes into effect. The motives for collection are unclear, and there have been technical issues with the enrollment tablets. The program already feeds nine million children daily.

Company involved
Nigeria's National Home Grown School Feeding Programme (NHGSFP)
AI system involved
HID Global DP4500 biometric scanner and Plovtech enrollment app

5 source articles · read the reporting →

WF-UDDP7B6 Dec 2017

Illinois DCFS ends unreliable predictive analytics program for child abuse risk

The Illinois Department of Children and Family Services ended its Rapid Safety Feedback program, which used data mining to predict child abuse risk, after the agency's director called the technology unreliable. The system, developed by Eckerd Connects and Mindshare Technology, assigned risk scores to children but failed to flag several high-profile child deaths. The program was also criticised for overwhelming caseworkers with alerts and for potential bias against poor children of colour. DCFS decided not to renew the contract.

Company involved
Illinois Department of Children and Family Services
AI system involved
Rapid Safety Feedback

10 source articles · read the reporting →

Jailbreak bypasses safety guardrails on ChatGPT, Claude, Gemini

Security researchers at HiddenLayer discovered a prompt injection technique called the Policy Puppetry Attack that can bypass safety guardrails on major AI models including ChatGPT, Claude, and Gemini. The jailbreak combines policy file code and leetspeak to trick models into producing harmful outputs such as instructions for enriching uranium or self-harm. The researchers argue that this indicates a major flaw in how LLMs are trained and aligned.

AI system involved
ChatGPT, Claude 3.7, Gemini 2.5

5 source articles · read the reporting →

WF-W4TQ2K1 Oct 2022

DOJ examines Allegheny County child welfare AI screening tool for disability bias

The Justice Department is scrutinizing the Allegheny Family Screening Tool, an AI system used by Allegheny County, Pennsylvania, to assess risk for families reported for child welfare concerns. A father with an intellectual disability, represented by attorney Robin Frank, filed a complaint alleging the algorithm discriminates against families with disabilities by using disability-related data points. The county denies awareness of concerns and says the tool helps predict risk, but critics argue it hardens bias. The DOJ's Civil Rights Division is investigating.

Company involved
Allegheny County Department of Human Services
AI system involved
Allegheny Family Screening Tool

5 source articles · read the reporting →

WF-KN420W1 Jun 2024

Runway accused of training Gen-3 on scraped YouTube videos and pirated films

Runway, the AI company behind the Gen-3 video generator, is accused of training its model on thousands of YouTube videos and pirated films without permission, according to a leaked internal spreadsheet obtained by 404 Media. The spreadsheet lists thousands of YouTube channels belonging to major media companies and popular creators. A former employee said the company used proxies to scrape videos from YouTube. After being contacted by 404 Media, Runway stopped generating videos that named specific YouTubers, but did not respond to requests for comment.

Company involved
Runway
AI system involved
Gen-3

5 source articles · read the reporting →

U.S. Federal Court Allows CIPA Class Action Against AI Customer Service Provider to Proceed - Wilson Sonsini

The AI system intercepted and recorded a customer's phone call and collected her personal and financial information without consent.

Company involved
ConverseNow Technologies, Inc.

1 source article · read the reporting →

Lawsuit: AI Illegally Recorded Doctor-Patient Encounters - BankInfoSecurity

The system recorded and transcribed patient-doctor conversations without patients' informed consent.

Company involved
Sutter Health and MemorialCare
AI system involved
Abridge AI platform

1 source article · read the reporting →

MAJOR LAWSUIT ALERT!: Home Depot And Google Facing CIPA Lawsuit For Use Of Google’s Cloud Contact Center AI - natlawreview.com

The system recorded and transcribed customer service calls without consent, affecting the privacy of callers.

Company involved
Home Depot
AI system involved
Google Cloud Contact Center AI

1 source article · read the reporting →

Call Vendors Skirt Wiretap Suit Over AI Transcription Tool - Law360

The system recorded and analyzed patient phone calls without their consent.

Company involved
Heartland Dental LLC

1 source article · read the reporting →

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