The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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236 incidents closest to “LiveScan Plus” · matched on meaning · public reporting

WF-1MQMSR21 Apr 2020

Dahua Exposed for Uyghur Tracking Software in Surveillance Systems

Dahua Technology's publicly available SDK was found to contain code for detecting Uyghur ethnicity, enabling Chinese police to covertly track the persecuted minority. The revelation led to widespread criticism, and Dahua removed the SDK after being contacted by IPVM but did not comment. The company had previously been sanctioned by the US for complicity in human rights abuses against Uyghurs, and its software is part of a massive surveillance apparatus in Xinjiang.

Company involved
Dahua Technology
AI system involved
Dahua SDK

1 source article · read the reporting →

Apple sued for $1 billion after facial recognition allegedly misidentifies teen as thief

Ousmane Bah, an 18-year-old student, alleges that Apple and its security firm used facial recognition software to incorrectly identify him as a shoplifter in multiple Apple Store thefts. He was arrested at his home and missed school, causing emotional distress and academic harm. While charges in New York and Boston were dropped after a detective noted Bah looked nothing like the suspect, a case in New Jersey remains pending. Apple denies using facial recognition in its stores, but the lawsuit claims the technology was used by its security contractor.

Company involved
Apple

5 source articles · read the reporting →

WF-85J54330 Mar 2009

San Francisco Police Wrongfully Stop Woman at Gunpoint After License Plate Reader Error

On March 30, 2009, Denise Green, a 47-year-old African-American woman, was driving in San Francisco when an automatic license plate reader misread her plate as stolen. Despite discrepancies between the vehicle description and the stolen plate, officers conducted a felony stop, ordering her out at gunpoint and handcuffing her for nearly 20 minutes. Green filed a civil rights lawsuit alleging Fourth Amendment violations. The Ninth Circuit Court of Appeals reinstated her case, finding that the officers lacked reasonable suspicion for the stop.

Company involved
San Francisco Police Department

1 source article · read the reporting →

WF-DWBKBN1 Jan 2019

Las Vegas police used unsuitable facial recognition images in nearly half of searches

The Las Vegas Metropolitan Police Department (LVMPD) used 'non-suitable' probe images in 451 of 924 facial recognition searches in 2019, greatly increasing the risk of false identifications. The system, supplied by Vigilant Solutions, returned likely matches in only 18% of those searches, yet led to arrests in at least 73 cases. Critics and researchers warn this practice heightens the chance of wrongful arrests, and one defence attorney said he was never informed facial recognition was used to identify his client.

Company involved
Las Vegas Metropolitan Police Department
AI system involved
Vigilant Solutions facial recognition system

1 source article · read the reporting →

WF-CB17LN31 Oct 2023

California AG declares out-of-state ALPR data sharing unlawful

California Attorney General Rob Bonta issued guidance confirming that sharing automated license plate reader (ALPR) data with out-of-state or federal agencies violates state law SB 34. The decision follows years of advocacy by EFF and the ACLU, who demonstrated through public records that many California law enforcement agencies were sharing data with hundreds of external agencies, including ICE and CBP. The guidance mandates that all California agencies review their data sharing and cut off access to out-of-state and federal entities.

Company involved
California law enforcement agencies
AI system involved
Automated license plate readers (ALPRs)

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

WF-BN49TF7 Aug 2020

NYPD Used Facial Recognition to Target Black Lives Matter Activist Derrick Ingram

The NYPD used facial recognition technology to identify Derrick Ingram, a 28-year-old Black Lives Matter activist, leading to a raid on his Hell's Kitchen apartment by over 50 officers on 7 August 2020. The NYPD's Facial Identification Section generated a lead from a photo taken from Ingram's Instagram page, despite the department's policy of using only surveillance video or arrest photos. Ingram's attorney alleges the five-hour siege was an intimidation campaign that interfered with his constitutional rights. The NYPD acknowledged using facial recognition as a limited investigative tool.

Company involved
NYPD
AI system involved
Facial Identification Section

3 source articles · read the reporting →

Minor arrested in Palma for AI-generated nude images of schoolmates

A minor in Palma was arrested for allegedly using an AI application to generate realistic nude images of five female schoolmates from their clothed social media photos. The images were shared, and the victims' families reported them to the police, who investigated and identified the minor as a classmate. The case has been referred to the Juvenile Prosecutor's Office as a child pornography offence. The police noted that the images appeared real at first glance.

10 source articles · read the reporting →

WF-452L9H1 Jan 2024

Steak 'n Shake sued over facial recognition kiosks under BIPA

A class action lawsuit alleges that Steak 'n Shake illegally collects facial biometrics from customers using PopID-powered self-ordering kiosks without proper consent. Plaintiff Michael Massel claims the restaurant chain failed to provide notice and obtain written consent as required by Illinois' Biometric Information Privacy Act (BIPA). The suit seeks damages of up to $5,000 per violation for anyone whose biometric data was collected in Illinois in the past five years.

Company involved
Steak 'n Shake
AI system involved
PopID biometric kiosks

6 source articles · read the reporting →

WF-CK2WEC20 Oct 2023

Macy's and Sunglass Hut facial recognition misidentifies man, leading to wrongful jailing

Harvey Eugene Murphy Jr was misidentified by facial recognition software used by Sunglass Hut and Macy's as the perpetrator of an armed robbery. He was arrested and jailed, where he alleges he was beaten and raped. His alibi was later confirmed and charges were dropped. He is suing the companies for $10 million in damages.

Company involved
Macy's and EssilorLuxottica

3 source articles · read the reporting →

WF-AFVQNO1 Jan 2026

ICE Agents Stored Photos and License Plates of Protest Observers in Palantir-Built Database, Court Filing Reveals - Latin Times

A court filing alleges ICE agents stored photos and license plates of protest observers in a Palantir-built database, labeled some of them as threats, and ran facial recognition searches on them.

Company involved
U.S. Immigration and Customs Enforcement (ICE)
AI system involved
ICM (Investigative Case Management system)

1 source article · read the reporting →

Joliet police lieutenant charged with felony computer tampering of Flock Safety program - Shaw Local

A Joliet police lieutenant is charged with felony computer tampering, accused of using the Flock license-plate reader system to flag a female officer's vehicle as wanted, stolen or driven recklessly, which could have led to police stops.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

WF-74CS0825 Nov 2025

Thailand halts iris-scan crypto scheme and deletes 1.2m biometric records

The Ministry of Digital Economy and Society (DES) and the Personal Data Protection Committee (PDPC) ordered a company to stop collecting iris data and delete 1.2 million citizen records. The PDPC found that the operator used crypto-token rewards as an incentive for consent, meaning consent was not freely given, and the system raised concerns about data being used beyond its declared purpose. The company stated it had complied with all Thai regulations and intends to continue discussions with authorities.

Company involved
The company behind the iris-scan system (not named)
AI system involved
Iris-scan system

4 source articles · read the reporting →

WF-E568QX1 Apr 2018

Bronx Man Jailed Six Months After Facial Recognition Misidentification

In April 2018, a Bronx man was arrested for stealing socks from a TJ Maxx after police used facial recognition to identify him from security footage. He maintained he was at a hospital for his child's birth. A prosecutor disclosed the use of facial recognition, and a judge ordered a hearing on the identification process. The man accepted a plea deal for time served after spending six months in jail, avoiding a trial.

Company involved
New York Police Department

2 source articles · read the reporting →

WF-EBCCF530 Jun 2020

Miami Police Used Clearview AI to Identify Protester

NBC 6 Investigators revealed that Miami Police used the facial recognition program Clearview AI to identify Oriana Albornoz, a 25-year-old woman, as the person accused of throwing rocks at officers during a protest on May 30, 2020. She was arrested a month later and charged with battery on a police officer; her attorney said he was unaware police had used the technology, as it was not disclosed in the arrest report. The police department acknowledged using Clearview AI to identify violent protest suspects after the fact, but stated they do not surveil peaceful protesters. The case is ongoing, with Albornoz pleading not guilty.

Company involved
Miami Police Department
AI system involved
Clearview AI

4 source articles · read the reporting →

WF-0592PA9 Sep 2026

Police Investigator Accused of Making Over 4,000 Illegal Flock Camera Searches - Futurism

The system allowed unauthorized tracking of individuals' vehicles through license plate recognition, affecting five subjects including an ex-girlfriend who was searched 3,000 times.

Company involved
Albany County Sheriff's Office
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

WF-WWQVJ130 Sep 2026

Two Florida deputies arrested for Flock, ALPR abuse after TCPalm query - Yahoo

The Flock ALPR system was used by deputies to track the locations of a woman and a teenage girl for personal, non-law-enforcement purposes.

Company involved
Pinellas County Sheriff's Office
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

Hackers Extract Encryption Keys from Flock Surveillance Cameras, Revealing Person Detection Alongside Vehicle Tracking - finance.biggo.com

The system detected and recorded images of vehicles and people, affecting individuals in public spaces.

Company involved
Flock Safety
AI system involved
Flock Safety ALPR cameras

1 source article · read the reporting →

WF-FYRL7P14 Jul 2025

AI Facial Recognition Didn't Put This Tennessee Grandma in Jail for 6 Months. Bad Policing Did. - Reason Magazine

The system identified Angela Lipps as a suspect in a bank fraud case, leading to her arrest.

Company involved
Fargo Police Department
AI system involved
Clearview AI

1 source article · read the reporting →

WF-BMN0L918 Aug 2026

Temple Police officer resigns after internal investigation into misuse of Flock Safety automatic license plate reader system - tdtnews.com

An officer conducted an unauthorized search of the Flock Safety automatic license plate reader system without a legitimate law enforcement purpose.

Company involved
Temple Police Department
AI system involved
Flock Safety automatic license plate reader (ALPR) system

1 source article · read the reporting →

WF-37U45J1 Nov 2023

Fort Myers man falsely arrested; lawsuit says AI program is to blame - WINK News

Police falsely arrested an innocent man due to a facial recognition misidentification

Company involved
Jacksonville Beach Police Department
AI system involved
FACESNXT

1 source article · read the reporting →

WF-FQ7P1O1 Aug 2021

Lawsuit claims facial recognition program led to wrongful arrest - FOX 2

Identified Christopher Gatlin as a suspect in an assault, leading to his arrest and 17 months in jail.

Company involved
St. Louis County Police Department
AI system involved
Rekognition

1 source article · read the reporting →

Mr Craig Hadley wrongly accused of fraud at Sports Direct shop using Facewatch facial recognition.

Mr Craig Hadley was wrongly accused of being a fraudster at a Rotherham Sports Direct shop using facial recognition technology supplied by Facewatch. The system flagged him as a known fraudster, but the alert was later attributed to human error. Big Brother Watch, a privacy campaign group, has raised concerns about the lack of due process in such systems.

Company involved
Sports Direct
AI system involved
Facewatch

2 source articles · read the reporting →

WF-V0IBRA20 Feb 2024

Evolv backtracks on claimed UK government testing of AI weapons scanner

Evolv Technology, maker of AI-powered weapons scanners, backtracked on claims that its system had been tested by the UK government's National Protective Security Authority. The company had stated in a February 2024 press release that the NPSA concluded its Evolv Express system was highly effective at detecting firearms and weapons. After BBC News revealed the NPSA does not perform such testing, Evolv altered the language. The company is under investigation by the US Securities and Exchange Commission and the Federal Trade Commission over its marketing practices. Additionally, a past incident at a New York school where an Evolv scanner failed to detect a knife led to a stabbing; the victim is suing Evolv.

Company involved
Evolv Technology
AI system involved
Evolv Express

3 source articles · read the reporting →

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