The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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236 incidents closest to “Veritone IDentify” · matched on meaning · public reporting

Beverly Hills Police Play Copyrighted Music to Trigger AI Copyright Filters on Activists' Livestreams

Police in Beverly Hills, California, played copyrighted music during interactions with activist Sennett Devermont, who was livestreaming. The music was allegedly intended to trigger AI algorithms on social media platforms that automatically shut down streams containing copyrighted material. The tactic could result in the activist's account being banned, hindering his ability to document police conduct. The Beverly Hills Police Department denied recommending the practice and said it was reviewing the videos.

1 source article · read the reporting →

WF-T5ERDR1 Mar 2023

Bank of America Customer Targeted by AI Voice Deepfake Scam

Clive Kabatznik, a Florida investor, was targeted by scammers who used AI-generated voice deepfakes to impersonate him in calls to his Bank of America representative. The fraudsters attempted to trick the banker into transferring money, but the banker became suspicious and hung up. The bank reported the incident to its security team, and it took about 10 days for Mr. Kabatznik to re-establish contact with his banker. The incident highlights the growing threat of voice deepfakes in financial scams.

Company involved
Bank of America

2 source articles · read the reporting →

WF-RG6E3W23 Mar 2026

AI voice clone used in $13,000 extortion of Garfield man

In March 2026, Mark Young of Garfield, Washington, received a call from scammers using AI to mimic his daughter's voice, claiming she had been kidnapped. Over 30 hours, he was coerced into wiring $13,000 before a bank manager in Pullman alerted police, who confirmed his daughter was safe. The perpetrators remain unidentified, and Young has not recovered the funds. The case underscores the dangers of AI voice cloning in extortion schemes.

1 source article · read the reporting →

WF-ZUBAPG1 Apr 2025

NYPD Facial Recognition Leads to Wrongful Arrest of Trevis Williams

In April 2025, Trevis Williams was arrested by the NYPD after a facial recognition program matched his mug shot to a suspect in a February flashing incident, despite an eight-inch height difference and alibi evidence. The victim identified him from the AI-suggested photo array. Mr. Williams spent over two days in jail before the case was dismissed in July. The incident highlights the risks of using facial recognition on low-quality surveillance images.

Company involved
New York Police Department

2 source articles · read the reporting →

WF-7SZLK41 Jan 2024

Ex-Pikesville athletic director used AI deepfake to impersonate principal

Dazhon Darien, former athletic director at Pikesville High School, used artificial intelligence to create a deepfake audio clip in 2024 that made it appear as though principal Eric Eiswert made racist and antisemitic comments. The clip spread widely online, severely damaging Eiswert's reputation. Darien was arrested and later pleaded guilty to unrelated child sex crimes. Eiswert sued Baltimore County Public Schools and reached a settlement.

Company involved
Baltimore County Public Schools

7 source articles · read the reporting →

Apple sued for $1 billion after facial recognition allegedly misidentifies teen as thief

Ousmane Bah, an 18-year-old student, alleges that Apple and its security firm used facial recognition software to incorrectly identify him as a shoplifter in multiple Apple Store thefts. He was arrested at his home and missed school, causing emotional distress and academic harm. While charges in New York and Boston were dropped after a detective noted Bah looked nothing like the suspect, a case in New Jersey remains pending. Apple denies using facial recognition in its stores, but the lawsuit claims the technology was used by its security contractor.

Company involved
Apple

5 source articles · read the reporting →

WF-DE8Q3U1 Oct 2024

Father Finds Murdered Daughter Impersonated by Character.ai Chatbot

Drew Crecente discovered that a chatbot on Character.ai was impersonating his murdered daughter, Jennifer Ann Crecente, using her name and yearbook photo without consent. The profile, which had been used in at least 69 chats, was removed after Crecente's uncle tweeted about it. Character.ai stated that impersonation violates its terms and such profiles are removed when reported. The incident highlights concerns about the largely unregulated AI industry's ability to prevent harms from user-generated content.

Company involved
Character.ai
AI system involved
Character.ai

9 source articles · read the reporting →

WF-DWBKBN1 Jan 2019

Las Vegas police used unsuitable facial recognition images in nearly half of searches

The Las Vegas Metropolitan Police Department (LVMPD) used 'non-suitable' probe images in 451 of 924 facial recognition searches in 2019, greatly increasing the risk of false identifications. The system, supplied by Vigilant Solutions, returned likely matches in only 18% of those searches, yet led to arrests in at least 73 cases. Critics and researchers warn this practice heightens the chance of wrongful arrests, and one defence attorney said he was never informed facial recognition was used to identify his client.

Company involved
Las Vegas Metropolitan Police Department
AI system involved
Vigilant Solutions facial recognition system

1 source article · read the reporting →

Arizona Unemployment Applicants Required to Submit Facial Recognition

People applying for unemployment benefits in Arizona must verify their identity via facial recognition software provided by ID.me. If the system fails to match a selfie to a photo ID, applicants can be denied benefits unless they successfully complete a video chat with a referee. A class-action lawsuit filed in June 2021 alleges that the practice violates due process rights and discriminates against people of colour.

Company involved
Arizona Department of Economic Security
AI system involved
ID.me

1 source article · read the reporting →

A robot claiming to be a psychiatrist? Pennsylvania sues Character.AI in a controversial impersonation case - آي-فون إسلام

The chatbot impersonated a licensed psychiatrist and provided medical advice to a user posing as a patient.

Company involved
Character.AI
AI system involved
Character.AI

1 source article · read the reporting →

WF-WNQZLI1 Jan 2020

Clearview AI settles with ACLU over facial recognition database sales

Clearview AI has agreed to stop selling its facial recognition database to most private US companies as part of a proposed settlement with the ACLU. The company scraped billions of images from social media without consent to build its database, violating Illinois' Biometric Information Privacy Act. The settlement requires Clearview to delete old facial vectors and allow Illinois residents to opt out. The company can still sell its technology to law enforcement and government agencies.

Company involved
Clearview AI
AI system involved
Clearview AI facial recognition database

8 source articles · read the reporting →

WF-1A0D1O1 May 2025

Sentence tossed after man killed in 2021 "speaks" in AI video shown in Arizona court - CBS News

The AI-generated video of the victim was presented to the judge, potentially influencing the 10-year manslaughter sentence imposed on Gabriel Paul Horcasitas.

1 source article · read the reporting →

WF-E4JT2L1 May 2026

Bay Area mom loses $5,400 in AI voice cloning kidnapping scam

Deborah Del Mastro received a call from scammers claiming her daughter was kidnapped. They used AI to clone her daughter's voice, convincing her to wire $5,400 to Mexico. After following instructions for five hours, she discovered her daughter was safe and the call was a scam. Martinez police are investigating, but Del Mastro does not expect to recover the money.

1 source article · read the reporting →

WF-QWEAWA1 Dec 2023

True Crime Case Files YouTube channel exposed for AI-generated fake true crime stories

The YouTube channel True Crime Case Files, which launched in late 2023, gained millions of views with videos purporting to be true crime documentaries. An investigation by the Denver Post revealed that the stories, including one about a murder in Littleton, Colorado, were entirely fabricated and likely generated by AI. The channel did not disclose that the cases were not real, leading viewers to believe they were genuine. Experts warned that such AI-generated misinformation is a growing problem, with the channel potentially earning tens of thousands of dollars from the deceptive content.

Company involved
True Crime Case Files
AI system involved
True Crime Case Files

5 source articles · read the reporting →

WF-E568QX1 Apr 2018

Bronx Man Jailed Six Months After Facial Recognition Misidentification

In April 2018, a Bronx man was arrested for stealing socks from a TJ Maxx after police used facial recognition to identify him from security footage. He maintained he was at a hospital for his child's birth. A prosecutor disclosed the use of facial recognition, and a judge ordered a hearing on the identification process. The man accepted a plea deal for time served after spending six months in jail, avoiding a trial.

Company involved
New York Police Department

2 source articles · read the reporting →

WF-EBCCF530 Jun 2020

Miami Police Used Clearview AI to Identify Protester

NBC 6 Investigators revealed that Miami Police used the facial recognition program Clearview AI to identify Oriana Albornoz, a 25-year-old woman, as the person accused of throwing rocks at officers during a protest on May 30, 2020. She was arrested a month later and charged with battery on a police officer; her attorney said he was unaware police had used the technology, as it was not disclosed in the arrest report. The police department acknowledged using Clearview AI to identify violent protest suspects after the fact, but stated they do not surveil peaceful protesters. The case is ongoing, with Albornoz pleading not guilty.

Company involved
Miami Police Department
AI system involved
Clearview AI

4 source articles · read the reporting →

WF-GYY2DP5 Sep 2025

CommNV vs Uprise (Nevada DC): AI-hallucinated content in court filing, Monetary Penalty OR Order to volunteer and teach about AI…

The AI system generated fabricated legal citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Christopher Day

1 source article · read the reporting →

WF-FYRL7P14 Jul 2025

AI Facial Recognition Didn't Put This Tennessee Grandma in Jail for 6 Months. Bad Policing Did. - Reason Magazine

The system identified Angela Lipps as a suspect in a bank fraud case, leading to her arrest.

Company involved
Fargo Police Department
AI system involved
Clearview AI

1 source article · read the reporting →

WF-37U45J1 Nov 2023

Fort Myers man falsely arrested; lawsuit says AI program is to blame - WINK News

Police falsely arrested an innocent man due to a facial recognition misidentification

Company involved
Jacksonville Beach Police Department
AI system involved
FACESNXT

1 source article · read the reporting →

WF-0FVRZX1 Feb 2021

Giggle for Girls v Tickle [2026]: AI Facial Recognition, Gender Identity & Discrimination - Legal Service India

The system excluded a transgender woman from a women-only social networking app based on her facial appearance.

Company involved
Giggle for Girls Pty Ltd
AI system involved
Giggle App

1 source article · read the reporting →

WF-Z8XGSC20 Jul 2025

Hallucination-laced TRO raises alarm bells on AI use by courts - Massachusetts Lawyers Weekly

A generative AI tool drafted a temporary restraining order in Jackson Federation of Teachers v. Fitch containing fabricated parties, declarations, and statutory language, affecting the state of Mississippi and the plaintiffs.

Company involved
U.S. District Court for the Southern District of Mississippi

1 source article · read the reporting →

WF-FQ7P1O1 Aug 2021

Lawsuit claims facial recognition program led to wrongful arrest - FOX 2

Identified Christopher Gatlin as a suspect in an assault, leading to his arrest and 17 months in jail.

Company involved
St. Louis County Police Department
AI system involved
Rekognition

1 source article · read the reporting →

WF-GVY5ZJ1 May 2025

Arizona sentence thrown out after judge influenced by AI-generated victim video

The AI-generated victim impact statement influenced the judge's sentencing of Gabriel Paul Horcasitas.

Company involved
Maricopa County Superior Court

1 source article · read the reporting →

WF-ZV5P971 Dec 2022

Cybercheck AI tool challenged in Akron homicide cases

Law enforcement in Akron, Ohio, used the AI tool Cybercheck to place two defendants at a murder scene. Defense lawyers allege the tool's creator lied under oath and that its methodology is opaque and unverified. Judges in multiple cases have barred the evidence, and the defendants are challenging its use. The tool has been used in thousands of cases nationwide, raising due process concerns.

Company involved
Akron Police Department
AI system involved
Cybercheck

3 source articles · read the reporting →

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