The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Amount, Inc. (acquired by Fidelity National Information Services, Inc. (FIS), 24 Sep 2025)” · matched on meaning · public reporting

$3.75M HireVue Illinois BIPA class action settlement - Top Class Actions

Collected voice and facial biometrics from job applicants during video interviews without consent

Company involved
HireVue Inc.
AI system involved
HireVue

1 source article · read the reporting →

WF-K4TF9F18 Mar 2025

Hacker Steals $106,200 from AIXBT Crypto Bot

On March 18, 2025, a hacker accessed the secure dashboard of the autonomous AI crypto bot AIXBT and queued malicious prompts, causing the bot to transfer 55.5 ETH (approximately $106,200) from its simulacrum wallet. The maintainer, rxbt, stated that core systems were unaffected and that the AI itself was not manipulated. The incident led to a 15.5% drop in the associated token's price. The maintainers have since migrated servers, swapped keys, and reported the hacker's wallet addresses to exchanges.

Company involved
rxbt
AI system involved
AIXBT

1 source article · read the reporting →

WF-ZFC2WR17 Jul 2024EN

CVS settles lawsuit alleging it used AI 'lie detector' in interviews

CVS reached a tentative settlement of a proposed class action by a Massachusetts job applicant who said his 2021 HireVue video interview was analysed with Affectiva's AI to track facial expressions without notice, amounting to a lie detector test banned by state law. He could not opt out or challenge the assessment, and was not hired.

Company involved
CVS Health
AI system involved
HireVue video interview with Affectiva analysis

1 source article · read the reporting →

AI Scammers Clone Exante Broker, Use JPMorgan Account to Defraud US Victim

Scammers used generative AI to create a fake clone of the brokerage firm Exante, including a replicated trading platform and AI-generated passports. They opened a real JPMorgan Chase bank account using a US address and tricked at least one US victim into transferring funds. Exante, which does not serve US clients, discovered the scam when the victim was registered on its real platform and reported the incident to the FBI, SEC, CFTC, and other authorities. The scammers remain unidentified, and the victim's funds have not been recovered.

2 source articles · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

WF-XT66PD1 Jan 2026

AI Lawsuit Pushes the Boundaries of AI Litigation—and May Signal a New Wave

Ranked job applicants' likelihood of success, affecting their hiring prospects.

Company involved
Eightfold AI Inc.
AI system involved
Eightfold AI Hiring Platform

1 source article · read the reporting →

Arup employee tricked by deepfake video call transfers $25 million

An employee at engineering firm Arup in Hong Kong was deceived by a deepfake video call impersonating an executive, leading to a transfer of $25 million. The incident highlights the growing threat of AI-generated voice and video deepfakes in financial transactions. Reality Defender, a deepfake detection firm, cites this case as an example of the need for advanced authentication tools.

2 source articles · read the reporting →

WF-93NTD525 Apr 2019Korean

Tesla Autopilot Fatal Crash Compensation Set at $243 Million — How Ad Language Redefines Automotive Liability

테슬라 오토파일럿 사망사고 배상 2,430억 원 확정 — 광고 문구가 바꿀 자동차 책임의 경계 - 얼리어답터뉴스

A U.S. federal court finalized $243 million in damages against Tesla for a 2019 fatal crash involving Autopilot. The jury found Tesla's marketing language misled consumers about the system's capabilities, assigning the company 33% of the blame and imposing $200 million in punitive damages.

Company involved
Tesla
AI system involved
Autopilot

1 source article · read the reporting →

Florida Title Company Stops AI Deepfake Property Fraud Attempt

A title company owner in Hallandale Beach, Florida, detected an attempted property fraud using a deepfake video. The scammer posed as the owner of a vacant lot, providing a fake driver's licence and a looped video during a video call. The title company owner noticed the video was not interactive and halted the sale. The true owner's property tax bills had been sent to the Bahamas, and the scammer used a photo of a missing woman from California.

Company involved
Florida Title and Trust

4 source articles · read the reporting →

WF-ANBXFP1 Jun 2024

Scammers use AI-generated identities to steal $5.6 million in FTX debt claims fraud

In June 2024, a scam group posing as FTX debt claimants allegedly used AI-generated identities and manipulated facial appearances to defraud two companies of more than $5.6 million. The perpetrators accessed FTX customer data through public bankruptcy filings or a 2023 data breach at Kroll. Blockchain analysis traced the stolen funds through Binance, CoinEx, and Gate.io. The incident remains unresolved.

6 source articles · read the reporting →

WF-7U35ZD18 Mar 2024

SEC Charges Delphia and Global Predictions for False AI Claims

The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.

Company involved
Delphia (USA) Inc. and Global Predictions Inc.

1 source article · read the reporting →

WF-B332QL1 Jan 2017

CFPB Acts Against Hello Digit for Faulty Savings Algorithm Causing Overdrafts

Hello Digit, a fintech company, used an automated savings algorithm that made transfers from consumers' checking accounts, falsely guaranteeing no overdrafts. The algorithm caused customers to incur overdraft fees, and the company often denied reimbursement requests. The CFPB found that Hello Digit engaged in deceptive practices and ordered the company to pay redress to harmed consumers and a $2.7 million fine.

Company involved
Hello Digit, LLC
AI system involved
Hello Digit app

1 source article · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved
Arity
AI system involved
Arity IQ network

2 source articles · read the reporting →

WF-J5NF5A1 Jan 2020

UAE Company Loses $35 Million in Deepfake Audio Scam

Fraudsters used forged emails and deepfake audio to impersonate a company director, convincing a branch manager at a UAE company to transfer $35 million as part of a fake acquisition. The manager believed he was following instructions from the director and a US-based lawyer. The incident, which occurred in January 2020, led to a US federal court request for assistance in tracing the stolen funds. The case highlights the growing threat of deepfake technology in corporate fraud.

6 source articles · read the reporting →

WF-J5NBWL1 Apr 2023

Scammer uses AI deepfake to impersonate friend, steals $823,000 from Chinese businessman

In April 2023, a scammer used AI to impersonate a businessman's friend in a video call, convincing him to transfer 4.3 million yuan (S$823,000). The victim, Mr Guo, believed the caller was his friend after verifying the face and voice. After the transfer, he realised the deception and alerted police, who managed to recover 3.4 million yuan. Efforts to recover the remaining funds are ongoing.

1 source article · read the reporting →

WF-P4AAA619 Aug 2025

FMA Warns of Deepfake Impersonation Scam Targeting Kiwi Investors

The New Zealand Financial Markets Authority (FMA) has warned that a pump-and-dump scam using deepfake ads impersonating business leaders is targeting Kiwi investors. Victims are lured into WhatsApp groups via social media ads and encouraged to buy low-value shares, artificially inflating prices before scammers sell, leaving investors with losses. The FMA has received multiple complaints and is sharing information with overseas regulators, while urging the public to be cautious of unsolicited investment advice.

2 source articles · read the reporting →

WF-PC2AVV15 Jul 2026

Sky Gold subsidiary loses Rs 10.70 crore in deepfake scam

Starmangalsutra Private Limited, a subsidiary of Sky Gold and Diamonds, lost approximately Rs 10.70 crore after fraudsters used deepfake techniques to impersonate a director and trick an employee into transferring funds to unknown accounts. The incident was discovered on July 15, 2026, and the company reported it to cybercrime authorities and banks. Sky Gold stated there is no indication of broader IT system breaches.

Company involved
Starmangalsutra Private Limited

1 source article · read the reporting →

WF-PR7VW714 Jun 2025

Deepfake Zoom Call Steals Crypto Analyst's X Account

Mai Fujimoto's X account was compromised on 14 June 2025 after a Zoom call in which a deepfake impersonated an acquaintance. The attacker used the call to direct her to a malicious link, resulting in malware that also gave access to her Telegram and MetaMask accounts. Binance founder Changpeng Zhao warned that AI deepfakes make video-call verification unreliable.

1 source article · read the reporting →

WF-2865P31 Aug 2012

Knight Capital fined $12 million for 2012 trading glitch that caused $460 million loss

On August 1, 2012, Knight Capital Americas LLC's automated equity router malfunctioned due to a code deployment error, sending over 4 million erroneous orders into the market within 45 minutes. The firm suffered a loss of more than $460 million. The SEC charged Knight Capital with violating the market access rule and Regulation SHO, and the firm agreed to pay a $12 million penalty and retain an independent consultant.

Company involved
Knight Capital Americas LLC
AI system involved
Knight Capital's automated equity router

10 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-U0N47113 Apr 2010

Wells Fargo software error caused hundreds of faulty foreclosures

Wells Fargo disclosed that a software error in its mortgage modification underwriting tool caused incorrect denials of loan modifications for approximately 870 borrowers between 2010 and 2015. The error miscalculated attorneys' fees, leading to 545 foreclosures that should not have occurred. Wells Fargo set aside $8 million for remediation and is contacting affected customers to offer compensation and mediation.

Company involved
Wells Fargo

3 source articles · read the reporting →

WF-2K8ESG1 Mar 2019

Fraudsters use AI voice deepfake to trick UK energy firm CEO into transferring $243,000

In March 2019, criminals used commercially available AI voice-generation software to impersonate the CEO of a German parent company. They tricked the CEO of a UK-based energy firm into urgently wiring $243,000 to a Hungarian supplier. The fraud was discovered when the fraudsters attempted a second transfer, which the CEO refused. The company was insured and the loss was covered.

Company involved
Unnamed UK-based energy firm
AI system involved
Commercially available voice-generating AI software

10 source articles · read the reporting →

WF-5824BM20 Nov 2022

Deepfake video of Sam Bankman-Fried used in crypto phishing scam

A verified Twitter account posted a deepfake video of FTX founder Sam Bankman-Fried claiming to offer compensation to users of the collapsed exchange. The video directed viewers to a phishing website, ftxcompensation.com, that asked them to connect their crypto wallets and send funds with the promise of doubling them. The site's Ethereum address reportedly received over $1,000 in ETH. The account was later suspended.

10 source articles · read the reporting →

WF-6CR2R620 Apr 2023

AI deepfake fraud dupes man into transferring $612,000

A man surnamed Guo, a legal representative of a technology company in Fuzhou, received a video call from someone impersonating his friend using AI to mimic the friend's face and voice. The fake friend asked Guo to transfer 4.3 million yuan to a bank account, claiming it was for a bid. Guo transferred the money and later discovered the fraud when he contacted his real friend. Police stopped part of the transfer and are investigating.

10 source articles · read the reporting →

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