The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Amount Digital Origination and Decisioning Platform” · matched on meaning · public reporting

$3.75M HireVue Illinois BIPA class action settlement - Top Class Actions

Collected voice and facial biometrics from job applicants during video interviews without consent

Company involved
HireVue Inc.
AI system involved
HireVue

1 source article · read the reporting →

Deepfake Video Leads to ₹3.19 Crore Investment Fraud as Scammers Gain Computer Access - The420.in

The AI-generated deepfake video falsely endorsed an investment opportunity, leading a victim to invest and lose £250,000.

1 source article · read the reporting →

WF-NHFAIT28 Jul 2026EN

Job seeker asks First Circuit to revive class action over AI interviewing tool

Massachusetts financial consultant Mozart Saint Cyr leads a proposed class of job applicants who say JPMorgan Chase's use of HireVue one-way video interviews amounted to a lie detector test banned by state law. After a federal judge dismissed the case, they asked the First Circuit to revive it.

Company involved
JPMorgan Chase
AI system involved
HireVue one-way video interview

1 source article · read the reporting →

What a $150,000 scam reveals about AI and elder fraud - Rolling Out

AI-generated deepfakes and voice cloning convinced a 63-year-old woman to send $150,000 to a scammer posing as a romantic partner

1 source article · read the reporting →

AI Scammers Clone Exante Broker, Use JPMorgan Account to Defraud US Victim

Scammers used generative AI to create a fake clone of the brokerage firm Exante, including a replicated trading platform and AI-generated passports. They opened a real JPMorgan Chase bank account using a US address and tricked at least one US victim into transferring funds. Exante, which does not serve US clients, discovered the scam when the victim was registered on its real platform and reported the incident to the FBI, SEC, CFTC, and other authorities. The scammers remain unidentified, and the victim's funds have not been recovered.

2 source articles · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

Arup employee tricked by deepfake video call transfers $25 million

An employee at engineering firm Arup in Hong Kong was deceived by a deepfake video call impersonating an executive, leading to a transfer of $25 million. The incident highlights the growing threat of AI-generated voice and video deepfakes in financial transactions. Reality Defender, a deepfake detection firm, cites this case as an example of the need for advanced authentication tools.

2 source articles · read the reporting →

WF-3B287P1 May 2026

Grok AI prompt-injected to drain $150,000 from crypto wallet

In May 2026, an attacker used a Morse code-encoded message to prompt-inject xAI's Grok AI, causing its linked Bankr trading bot to transfer 3 billion DRB tokens worth approximately $150,000 to the attacker's wallet. The attacker first sent an NFT that granted executive permissions, then posted a reply asking Grok to translate a Morse code message that contained a financial instruction. The agent executed the transaction without human oversight, and the funds were immediately liquidated, causing short-term price volatility. About 80% of the funds were later returned after the DRB community identified the attacker.

Company involved
xAI
AI system involved
Grok and Bankr

2 source articles · read the reporting →

WF-80ON0M10 Jul 2026

Bengaluru Man Loses Rs 7.66 Lakh In Investment Scam Using Celebrity Deepfakes - News Mobile

AI-generated deepfake videos of public figures falsely endorsed an investment scheme, causing a man to invest and lose money.

Company involved
One Two Markets

1 source article · read the reporting →

AI-Generated Fake Investment Websites Target Australian Fraud Analyst

A fraud analyst, Leon, was targeted by scammers who used AI to create convincing fake websites for non-existent investment firms. The scammers posed as employees of Assent Advisory and directed him to elaborate sites for APPC Capital Singapore and Thackeray Mines and Minerals Inc., complete with AI-generated images and fake details. Leon recognised the scam, but the sophistication of the AI-generated content made him second-guess his own judgment. The incident highlights how AI is enabling more convincing investment scams.

1 source article · read the reporting →

Deepfake Albanese Pitching $40,000 Returns Led $7.4M in Australian Scam Losses - Tech Times

AI-generated deepfake videos misrepresented public figures to deceive victims into investing in fake investment platforms.

1 source article · read the reporting →

WF-4CV88A1 Nov 2019

Goldman Sachs Apple Card Algorithm Accused of Gender Bias in Credit Limits

In late 2019, David Heinemeier Hansson alleged on Twitter that the Apple Card underwriting algorithm, operated by Goldman Sachs, gave him a higher credit limit than his wife despite similar financial profiles. The New York Department of Financial Services investigated and found no violation of fair lending laws, but critics argue the audit methodology was outdated and failed to detect proxy discrimination. Apple later updated its credit policy to allow spouses to combine credit files, acknowledging a lack of fairness in industry credit scoring.

Company involved
Goldman Sachs
AI system involved
Apple Card

6 source articles · read the reporting →

WF-L6K2WX23 Jan 2025

DNB deepfake attack attempted to trick Singapore office into transferring millions

Fraudsters used deepfake videos of DNB's CEO and CFO in a live Teams meeting to instruct employees at the bank's Singapore office to transfer millions of Singapore dollars. The attempt was detected after a suspicious WhatsApp message was reported to security. DNB allowed the meeting to proceed to gather intelligence, and no money was lost. The bank publicly disclosed the incident to raise awareness about deepfake threats.

Company involved
DNB

1 source article · read the reporting →

WF-ANBXFP1 Jun 2024

Scammers use AI-generated identities to steal $5.6 million in FTX debt claims fraud

In June 2024, a scam group posing as FTX debt claimants allegedly used AI-generated identities and manipulated facial appearances to defraud two companies of more than $5.6 million. The perpetrators accessed FTX customer data through public bankruptcy filings or a 2023 data breach at Kroll. Blockchain analysis traced the stolen funds through Binance, CoinEx, and Gate.io. The incident remains unresolved.

6 source articles · read the reporting →

WF-7U35ZD18 Mar 2024

SEC Charges Delphia and Global Predictions for False AI Claims

The SEC charged Delphia (USA) Inc. and Global Predictions Inc. for making false and misleading statements about their use of artificial intelligence. Delphia claimed from 2019 to 2023 that it used AI and machine learning to predict investments, while Global Predictions falsely claimed in 2023 to be the 'first regulated AI financial advisor'. Both firms settled the charges without admitting or denying the findings, agreeing to pay a total of $400,000 in civil penalties and to cease and desist from further violations.

Company involved
Delphia (USA) Inc. and Global Predictions Inc.

1 source article · read the reporting →

Nomani Investment Scam Uses AI Video Testimonials to Steal Money and Data

Cybersecurity firm ESET reported that an investment scam campaign named Nomani used AI-generated video testimonials of famous people in social media adverts to lure victims worldwide to phishing websites. The scammers harvested personal information, then telephoned victims and manipulated them into investing in non-existent products, with some taking out loans or installing remote access apps. When victims sought payouts, they were told to pay extra fees and provide ID and credit-card details, after which the fraudsters disappeared with their money and data. South Korean authorities separately said they dismantled a related fake trading platform network that defrauded victims of nearly $6.3 million.

Company involved
Nomani
AI system involved
Nomani

1 source article · read the reporting →

WF-B332QL1 Jan 2017

CFPB Acts Against Hello Digit for Faulty Savings Algorithm Causing Overdrafts

Hello Digit, a fintech company, used an automated savings algorithm that made transfers from consumers' checking accounts, falsely guaranteeing no overdrafts. The algorithm caused customers to incur overdraft fees, and the company often denied reimbursement requests. The CFPB found that Hello Digit engaged in deceptive practices and ordered the company to pay redress to harmed consumers and a $2.7 million fine.

Company involved
Hello Digit, LLC
AI system involved
Hello Digit app

1 source article · read the reporting →

WF-CA5PVX14 Feb 2024

Meta's Advantage Plus AI ad tool overspends and underperforms for advertisers

In February 2024, Meta's automated ad platform Advantage Plus began malfunctioning, causing advertisers' costs per impression to skyrocket and blowing through daily budgets without delivering sales. Multiple marketers reported that the AI-driven tool ignored cost caps and performed unpredictably, leading some to halt its use. Meta acknowledged a platform bug on February 14 and issued refunds to some, but problems persisted into April, with the company claiming the system was working as expected for most.

Company involved
Meta
AI system involved
Advantage Plus

1 source article · read the reporting →

Y Combinator Supports AI Startup Optifye Dehumanizing Factory Workers

Optifye, an AI startup, is accused of dehumanizing factory workers through its system. Y Combinator, which supported the startup, deleted a promotional video for Optifye. The allegations were reported by 404media.co.

Company involved
Optifye
AI system involved
Optifye

7 source articles · read the reporting →

Ahmedabad cyber police bust deepfake Aadhaar fraud racket, four arrested

Four men were arrested in Ahmedabad for allegedly using AI-generated deepfake videos to bypass Aadhaar's facial authentication system. They changed a victim's registered mobile number, accessed his DigiLocker, and applied for loans in his name. The accused, including Common Service Centre operators, used unauthorised Aadhaar update kits. Police are investigating whether more victims were targeted.

Company involved
Unique Identification Authority of India (UIDAI)
AI system involved
Aadhaar facial authentication system

1 source article · read the reporting →

WF-J5NF5A1 Jan 2020

UAE Company Loses $35 Million in Deepfake Audio Scam

Fraudsters used forged emails and deepfake audio to impersonate a company director, convincing a branch manager at a UAE company to transfer $35 million as part of a fake acquisition. The manager believed he was following instructions from the director and a US-based lawyer. The incident, which occurred in January 2020, led to a US federal court request for assistance in tracing the stolen funds. The case highlights the growing threat of deepfake technology in corporate fraud.

6 source articles · read the reporting →

WF-IGS22L1 Jan 2012

FinTech and traditional lenders discriminate against minority borrowers in mortgage pricing

A study of mortgage lending from 2012-2018 found that Latinx and African-American borrowers were charged higher interest rates than white borrowers with similar credit risk. FinTech algorithms reduced the disparity by 40% but did not eliminate it. The discrimination costs minority borrowers an estimated $765 million per year in extra interest.

10 source articles · read the reporting →

WF-U0N47113 Apr 2010

Wells Fargo software error caused hundreds of faulty foreclosures

Wells Fargo disclosed that a software error in its mortgage modification underwriting tool caused incorrect denials of loan modifications for approximately 870 borrowers between 2010 and 2015. The error miscalculated attorneys' fees, leading to 545 foreclosures that should not have occurred. Wells Fargo set aside $8 million for remediation and is contacting affected customers to offer compensation and mediation.

Company involved
Wells Fargo

3 source articles · read the reporting →

WF-VHZSJ54 Jul 2025

Deloitte to refund Australian government after AI-generated report errors

Deloitte used generative AI (Azure OpenAI GPT-4o) to help produce an independent assurance review for Australia's Department of Employment and Workplace Relations. The report, published in July 2025, contained multiple errors including non-existent academic references and a fabricated court case. After the errors were flagged, Deloitte acknowledged the AI use and agreed to refund the final instalment of the A$439,000 contract. The report was corrected, but its substance and recommendations remained unchanged.

Company involved
Deloitte
AI system involved
Azure OpenAI GPT-4o

5 source articles · read the reporting →

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