The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “BriefCam Ltd. (now integrated into Milestone Systems A/S, Canon Group)” · matched on meaning · public reporting

WF-0WLLKL1 Oct 2025

Lindsey Isaacs Flock camera wrongful arrest case explained - Attack of the Fanboy

The system identified Lindsey Isaacs' vehicle as being near a fatal crash, leading to her wrongful arrest and 13-day imprisonment.

Company involved
Flock Safety
AI system involved
Flock automated license plate reader

1 source article · read the reporting →

WF-VR60XX4 Sep 2021

Meta sued over alleged facial recognition training for smart glasses - biometricupdate.com

Allegedly extracted biometric identifiers from photographs without consent to train facial recognition and generative AI systems

Company involved
Meta Platforms
AI system involved
NameTag

1 source article · read the reporting →

WF-6Z4UWW1 Apr 2025

Boston dumps Flock cameras after data leaked to outside law enforcement - Boston Herald

Collected and shared license plate and vehicle images of drivers in Boston with outside law enforcement agencies

Company involved
Flock Safety
AI system involved
Flock Safety ALPR System

1 source article · read the reporting →

WF-Z4OQV612 Jan 2021

HireVue, Facing FTC Complaint From EPIC, Halts Use of Facial Recognition

Scored job candidates based on facial analysis and other biometric data, affecting their hiring prospects.

Company involved
HireVue
AI system involved
HireVue

1 source article · read the reporting →

Flock cameras misuse alleged in probe of former high-ranking Creve Coeur police officers - WEEK | 25 News Now

The Flock cameras were used to track the location of a woman and her children without their knowledge.

Company involved
Creve Coeur Police Department
AI system involved
Flock cameras

1 source article · read the reporting →

WF-7N8YEU1 Feb 2024

Iraq War Veteran Claims Flock Camera Error Led to Police Stop at Gunpoint - Military.com

The system incorrectly identified a vehicle as stolen, leading to a traffic stop and detention of the driver at gunpoint.

Company involved
Flock Safety
AI system involved
Flock Safety license plate reader

1 source article · read the reporting →

WF-AY8BHA1 Mar 2022

Court orders suspension of facial recognition in São Paulo metro

A court in São Paulo ordered the suspension of a facial recognition system in the city's metro stations following a lawsuit by civil society groups. The system, SecurOS by ISS and operated by ViaQuatro, was capturing biometric data of millions of daily users without adequate transparency or risk assessment. The court also barred the metro operator, METRO, from installing new biometric equipment and imposed daily fines for non-compliance. METRO stated it would appeal the ruling and prove compliance with data protection regulations.

Company involved
Companhia do Metropolitano de São Paulo (METRO)
AI system involved
SecurOS

3 source articles · read the reporting →

WF-B69U6H1 Dec 2018

Israel deploys facial recognition at West Bank checkpoints for Palestinians

Israel's military has installed facial recognition technology, reportedly supplied by AnyVision, at West Bank checkpoints to verify the identities of Palestinians crossing into Israel. The system matches travellers' faces against a biometric database, reducing wait times but drawing criticism from human rights groups who argue it entrenches military occupation and raises privacy concerns. Critics also allege the technology may be used in a separate, more confidential programme to track potential assailants, which officials did not confirm.

Company involved
Israel Defense Ministry
AI system involved
Speed Gate

10 source articles · read the reporting →

WF-0VMDSX1 Jan 2016

RCMP used IntelCenter facial recognition without disclosure

The RCMP in British Columbia secretly subscribed to IntelCenter's facial recognition service, which matched faces against a database of 700,000 faces tied to terrorism. Internal emails revealed the force broke its own procurement rules and hid the purchase. The RCMP claimed it was only for testing, but documents showed active use. The contracts ended in 2019.

Company involved
Royal Canadian Mounted Police (RCMP)
AI system involved
IntelCenter Check

10 source articles · read the reporting →

WF-G5X76H1 Nov 2023

Israel deploys Corsight facial recognition in Gaza to locate suspects

Israel is using Corsight facial recognition technology in Gaza to identify terror suspects, according to intelligence officials. The system has also misidentified civilians. A Palestinian poet alleges he was detained after being flagged by the AI. The IDF declined to comment on operational capabilities.

Company involved
Israel Defense Forces
AI system involved
Corsight

3 source articles · read the reporting →

Suresnes allows startup XXII to use CCTV for experimental surveillance algorithms

The city of Suresnes has allowed startup XXII to use its public CCTV cameras for 18 months to develop algorithms for detecting suspicious behavior. The algorithms are experimental and may have high error rates. Residents were not informed or consulted. The startup will own the data and can use the city's surveillance center as a showroom for clients.

Company involved
Mairie de Suresnes
AI system involved
XXIISmartCity

10 source articles · read the reporting →

WF-NJX5PW24 Jul 2026

Truck drivers sue Motive over AI dash cam mass surveillance

Truck drivers Adam Dean and Christian Erickson filed a class action lawsuit against Motive Technologies Inc., alleging that the company's AI-powered dash cams with automatic license plate readers collected license plate data and tracked drivers' movements without consent. The lawsuit, filed in California federal court, claims violations of California's ALPR Law and seeks damages of $2,500 per class member. The drivers allege privacy invasion and emotional distress from the surreptitious surveillance.

Company involved
Motive Technologies Inc.

1 source article · read the reporting →

Ukraine defence ministry uses Clearview AI facial recognition to identify dead and Russian assailants

Ukraine's defence ministry has started using Clearview AI's facial recognition technology to identify Russian assailants and the dead, according to reports. Clearview provided free access to its system, which holds over 10 billion images including from Russian social media. Critics warn that the technology could misidentify people at checkpoints and in battle, potentially harming civilians. Clearview says it should not be used as the sole source of identification.

Company involved
Ukraine's Ministry of Defense
AI system involved
Clearview AI

10 source articles · read the reporting →

Hikvision sells Uyghur recognition system to Chinese authorities

Hikvision, a Chinese surveillance company, sold a facial recognition system powered by NVIDIA to authorities in the People's Republic of China. The system is designed to identify Uyghur individuals, enabling ethnic profiling and surveillance. The article reports that the system was marketed as a tool for public security and was deployed without transparency or accountability. No specific incident of harm is described, but the potential for widespread discrimination and human rights abuses is highlighted.

Company involved
Hikvision
AI system involved
Uyghur recognition system

10 source articles · read the reporting →

WF-3PTUVG1 Mar 2022

Speedcam Anywhere developers face abuse from UK drivers after app launch

Speedcam Anywhere, an app that uses AI to estimate the speed of passing vehicles, was launched in March 2022. Its developers have received abusive emails from drivers and are now hiding their identities. Google and Apple have not approved the app for distribution, and the Home Office has not vetted it for speeding prosecutions.

AI system involved
Speedcam Anywhere

10 source articles · read the reporting →

WF-NAZJJM1 Jan 2018

Microsoft funded Israeli facial recognition firm surveilling West Bank Palestinians

Microsoft invested in AnyVision, an Israeli facial recognition company whose technology powers a secret military surveillance project in the West Bank. The system, called Better Tomorrow, identifies and tracks Palestinians in live camera feeds. Microsoft said it would audit AnyVision for compliance with its ethical principles.

Company involved
Israeli Defense Forces
AI system involved
Better Tomorrow

10 source articles · read the reporting →

WF-HOQGL31 May 2016

King's Cross developer scraps facial recognition after public outcry

The developer of the King's Cross site in London admitted it had used facial recognition software in two cameras on a busy pedestrian street between May 2016 and March 2018 without public consent. Following a backlash and questions from the Information Commissioner's Office, the developer announced it would not deploy the technology in the future and had abandoned plans for wider use. The system was used to help police detect crime, but critics highlighted the lack of transparency and privacy concerns.

Company involved
King's Cross development (Argent-led consortium)

10 source articles · read the reporting →

WF-GBLH9810 Dec 2009

HP webcam facial tracking fails to follow black man's face

A black man, Desi, posted a YouTube video showing that HP's webcam facial tracking software failed to follow his face while it tracked a white woman's face. HP acknowledged the issue and said it was working with partners to investigate. The company attributed the problem to insufficient lighting affecting contrast detection.

Company involved
HP
AI system involved
HP Webcam facial tracking software

10 source articles · read the reporting →

Nvidia releases AI-powered Eye Contact feature for Broadcast app

Nvidia has released a beta version of Eye Contact, an AI-powered feature for its Broadcast app that replaces a user's eyes in video streams with simulated eyeballs that always face the camera. The feature is intended to maintain eye contact even when the user looks away, but social media response has been largely negative. A former TV news anchor said that unbroken eye contact can be regarded as creepy or uncomfortable.

Company involved
Nvidia
AI system involved
Eye Contact

8 source articles · read the reporting →

Clearview AI tested facial recognition surveillance cameras with UFT and Rudin

Clearview AI, the facial recognition company that scraped billions of photos from social media, developed a surveillance camera system under the name Insight Camera. The system was tested by the United Federation of Teachers and Rudin Management in New York City. The UFT used it to identify individuals who had made threats and prevent them from entering its offices. Clearview did not respond to requests for comment.

Company involved
Clearview AI
AI system involved
Insight Camera

9 source articles · read the reporting →

Chinese tech companies patented Uyghur detection analytics

IPVM reported that Huawei, Megvii, SenseTime, and other Chinese tech companies filed patents in China for AI systems that can detect Uyghur ethnicity. The patents included Uyghur as a detectable attribute for facial recognition and image retrieval. The companies responded by saying they would amend or withdraw the patents, claiming the references were misunderstood or regrettable, while the technology is used by police for surveillance and targeting of Uyghurs.

10 source articles · read the reporting →

WF-JH5L2X26 Mar 2021

Teleperformance plans AI webcam surveillance for home-working staff

Teleperformance, a global call centre company, told some staff it would install AI-powered webcams to monitor home-working infractions such as eating, phone use, or leaving desks. The system would randomly scan for breaches and send alerts to managers. After the Guardian inquired, the company said the remote scans would not be used in the UK, but the plan raised concerns from unions and MPs about invasive surveillance.

Company involved
Teleperformance

10 source articles · read the reporting →

WF-BWQHCV23 Feb 2021

AnyVision patents drone facial recognition technology

AnyVision, an Israeli private surveillance company, filed a US patent for drone technology that uses facial recognition to identify people on the ground. The patent describes adaptive positioning of drones to find optimal angles for accurate facial recognition. The technology is not yet in production, but the company's CEO stated it will become a reality soon. Potential privacy concerns have been raised.

Company involved
AnyVision
AI system involved
Adaptive positioning of drones for enhanced facial recognition

9 source articles · read the reporting →

Kohler, BMW, MaxMara secretly collected customers' facial recognition data

During the 2021 CCTV 3·15 Gala, it was revealed that Kohler, BMW, and MaxMara stores had installed facial recognition cameras from vendors such as Wandianzhang and Youluoke. These cameras captured customers' facial data without their knowledge or consent, and the data was used to track customer visits and inform sales strategies. The systems were deployed in thousands of stores across China, collecting over 100 million facial records. The companies did not inform customers or obtain consent, violating Chinese privacy laws.

Company involved
Kohler (China) Investment Co., Ltd., ZhengTong Auto (BMW dealerships), MaxMara
AI system involved
Facial recognition cameras from Wandianzhang, Youluoke, Yaliang, Ruiwei

10 source articles · read the reporting →

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