The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “FICO Score 10 T” · matched on meaning · public reporting

WF-24VFAO27 Jan 2017

Illinois job applicants may get about $150 from HireVue biometric privacy settlement - The Cool Down

Job applicants were subjected to biometric data collection during video interviews without proper consent.

Company involved
HireVue
AI system involved
HireVue

1 source article · read the reporting →

WF-P78OSE1 Jul 2025Russian

$10 Million for a Ruined Life: Woman Seeks Compensation After Facial Recognition Error

$10 млн за разрушенную жизнь: женщина требует компенсации из-за ошибки системы распознавания лиц - ITC.ua

A Tennessee woman spent six months in jail after facial recognition technology mistakenly linked her to a bank fraud case in North Dakota. She was arrested in July 2025 and held for 108 days before bank records proved she was never in the state. She lost her home, car, and dog while incarcerated and is now suing the city of Fargo and a detective for $10 million.

Company involved
Fargo Police Department

1 source article · read the reporting →

WF-L5KMR014 Jul 2025

Facial recognition arrest lawsuit seeks $10M from Fargo police - Cybernews

The facial recognition system falsely identified Angela Lipps as a suspect, leading to her arrest and imprisonment.

Company involved
Fargo Police Department

1 source article · read the reporting →

WF-T97F8D11 Jul 2025

East TN woman mistakenly jailed for months after A.I. flagged her as bank fraud suspect, lawsuit says - WVLT

The facial recognition system misidentified Angela Lipps as a North Dakota bank fraud suspect, leading to her arrest and nearly six months in jail.

Company involved
City of Fargo

1 source article · read the reporting →

WF-MXXLV31 Jul 2025

US woman falsely charged with bank theft sues for $10m over AI facial recognition - The Guardian

The system identified Angela Lipps as a suspect in bank theft, leading to her false arrest and imprisonment.

Company involved
Fargo Police Department

1 source article · read the reporting →

AI Hiring Platform Faces FCRA Class Action Over Data Use | Kistler et al. v. Eightfold AI Inc.

The AI platform screened job applicants, affecting their hiring prospects.

Company involved
Eightfold AI
AI system involved
Eightfold AI

1 source article · read the reporting →

WF-XT66PD1 Jan 2026

AI Lawsuit Pushes the Boundaries of AI Litigation—and May Signal a New Wave

Ranked job applicants' likelihood of success, affecting their hiring prospects.

Company involved
Eightfold AI Inc.
AI system involved
Eightfold AI Hiring Platform

1 source article · read the reporting →

WF-NLZDHJ25 Mar 2026

Tesla Withholds FSD Crash Data From Prosecutors in Fatal Illinois Turn Case - Tech Times

The Full Self-Driving system executed a left turn across oncoming traffic, causing a collision that killed passenger Maggie Espinosa.

Company involved
Tesla
AI system involved
Full Self-Driving (Supervised)

1 source article · read the reporting →

SafeRent Settles Class Action Over Tenant Screening for Voucher Holders

Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.

Company involved
SafeRent Solutions, LLC
AI system involved
SafeRent Score

5 source articles · read the reporting →

WF-FPFUBS1 Jun 2021

How Your Shadow Credit Score Could Decide Whether You Get an Apartment - ProPublica

Tenant screening companies assign renters a score drawn from data far wider than credit history, an industry subject to less regulation than credit scoring agencies. ProPublica reports that experts warn these algorithms can decide who gets an apartment on the basis of information applicants cannot see or correct. Kim Fuller was denied a rental application on such a score.

Company involved
Habitat America
AI system involved
RentGrow

1 source article · read the reporting →

WF-4CV88A1 Nov 2019

Goldman Sachs Apple Card Algorithm Accused of Gender Bias in Credit Limits

In late 2019, David Heinemeier Hansson alleged on Twitter that the Apple Card underwriting algorithm, operated by Goldman Sachs, gave him a higher credit limit than his wife despite similar financial profiles. The New York Department of Financial Services investigated and found no violation of fair lending laws, but critics argue the audit methodology was outdated and failed to detect proxy discrimination. Apple later updated its credit policy to allow spouses to combine credit files, acknowledging a lack of fairness in industry credit scoring.

Company involved
Goldman Sachs
AI system involved
Apple Card

6 source articles · read the reporting →

WF-ANBXFP1 Jun 2024

Scammers use AI-generated identities to steal $5.6 million in FTX debt claims fraud

In June 2024, a scam group posing as FTX debt claimants allegedly used AI-generated identities and manipulated facial appearances to defraud two companies of more than $5.6 million. The perpetrators accessed FTX customer data through public bankruptcy filings or a 2023 data breach at Kroll. Blockchain analysis traced the stolen funds through Binance, CoinEx, and Gate.io. The incident remains unresolved.

6 source articles · read the reporting →

WF-B332QL1 Jan 2017

CFPB Acts Against Hello Digit for Faulty Savings Algorithm Causing Overdrafts

Hello Digit, a fintech company, used an automated savings algorithm that made transfers from consumers' checking accounts, falsely guaranteeing no overdrafts. The algorithm caused customers to incur overdraft fees, and the company often denied reimbursement requests. The CFPB found that Hello Digit engaged in deceptive practices and ordered the company to pay redress to harmed consumers and a $2.7 million fine.

Company involved
Hello Digit, LLC
AI system involved
Hello Digit app

1 source article · read the reporting →

WF-AYFJ2A1 Jan 2018

Schufa's Black-Box Scoring Unfairly Penalises Consumers with Positive Credit Data

An investigation by SPIEGEL and BR Data reveals that Schufa's credit scoring algorithm often assigns poor risk scores to consumers with only positive credit information. One consumer, Sven Drewert, was denied a credit card limit increase despite having no negative entries. The algorithm uses limited data, and its secret formula can lead to arbitrary categorisations, affecting access to loans, phone contracts, and housing. The system's opacity and potential biases raise concerns about fairness and accountability.

Company involved
Schufa Holding AG
AI system involved
Schufa Score

2 source articles · read the reporting →

WF-ZG4J361 Dec 2024

FunkSec Ransomware Group Targets 85 Victims with AI-Assisted Double Extortion

A new ransomware group called FunkSec has claimed over 85 victims since late 2024, using AI-assisted tools to develop its encryptor. The group employs double extortion tactics, stealing data and encrypting files, and demands ransoms as low as $10,000. Researchers suspect the group consists of novice actors recycling leaked data from previous hacktivist leaks, and some members have ties to hacktivist activities. The group also sells stolen data to third parties for $1,000 to $5,000.

Company involved
FunkSec
AI system involved
FunkSec

5 source articles · read the reporting →

Arity collected drivers' data via apps for insurance scores

Popular smartphone apps including Life360, MyRadar and GasBuddy reportedly shared users' location and motion data with Arity, an Allstate-owned company. Arity used the data to calculate driving scores that could be sold to car insurers to set rates. Users were said not to be clearly informed that their data would be used for insurance pricing. Life360 and Arity stated that users had to opt in and that no personally identifiable driving data was shared without consent.

Company involved
Arity
AI system involved
Arity IQ network

2 source articles · read the reporting →

WF-YFC2FF29 Oct 2015

CFPB fines General Information Services for inaccurate background checks

The Consumer Financial Protection Bureau took action against General Information Services and its affiliate e-Background-checks.com for failing to ensure the accuracy of employment background screening reports. The companies allegedly provided inaccurate criminal history information to employers, potentially affecting job applicants' eligibility and causing reputational harm. The CFPB ordered the companies to provide $10.5 million in relief to harmed consumers and pay a $2.5 million penalty.

Company involved
General Information Services

10 source articles · read the reporting →

WF-IGS22L1 Jan 2012

FinTech and traditional lenders discriminate against minority borrowers in mortgage pricing

A study of mortgage lending from 2012-2018 found that Latinx and African-American borrowers were charged higher interest rates than white borrowers with similar credit risk. FinTech algorithms reduced the disparity by 40% but did not eliminate it. The discrimination costs minority borrowers an estimated $765 million per year in extra interest.

10 source articles · read the reporting →

WF-38XW641 Jan 2017

Hong Kong tycoon sues Tyndaris over AI hedge fund losses

Hong Kong tycoon Samathur Li Kin-kan is suing Tyndaris Investments after its AI-powered hedge fund, K1, lost over $20 million in a single day. Li alleges that the system was not as sophisticated as claimed. The trial is set to begin in London in April 2020.

Company involved
Tyndaris Investments
AI system involved
K1

10 source articles · read the reporting →

WF-WNUEBH25 May 2020

Hangzhou plans permanent health codes with scoring, sparking privacy backlash

Hangzhou health authorities announced plans to launch a permanent health-tracking QR code system that would assign residents a color and numerical score based on medical records and lifestyle choices. The proposal, an expansion of the existing COVID-19 health code system, has sparked online backlash over privacy concerns and fears of discrimination. Critics argue that the system could lead to public exposure of personal health data and potential misuse by employers. The authorities aim to complete the project by May or June 2020.

Company involved
Hangzhou Health Authorities
AI system involved
Health Code

10 source articles · read the reporting →

WF-52Q1NZ26 Feb 2021

Qoves facial assessment tool ranks journalist's attractiveness and suggests procedures

Tate Ryan-Mosley, a journalist at MIT Technology Review, used Qoves Studio's AI facial assessment tool, which automatically scored her face and listed perceived flaws such as smile lines and under-eye bags. The tool recommended skin-care products and paid surgical consultation reports. She also tried Megvii's Face++ beauty-scoring system, which gave her two percentage attractiveness scores. The article raises concerns that such algorithms are inaccurate, biased and not transparently used by social media platforms.

Company involved
Qoves Studio
AI system involved
Facial Assessment Tool

9 source articles · read the reporting →

DeepScore markets facial and voice analysis app for trustworthiness scoring despite experts' doubts

DeepScore, a Tokyo-based company, is marketing an app that uses facial and voice recognition to score people's trustworthiness for lenders and insurers in Japan, Indonesia, Vietnam and the Philippines. The company says the app can detect deception with 70 per cent accuracy, but researchers and privacy advocates say there is no reliable scientific basis for such judgments and warn of discrimination and privacy harms. The chief executive said the system is only one part of lenders' and insurers' decision-making and that people can choose not to use it. Critics respond that an unequal balance of power makes consent difficult.

Company involved
DeepScore
AI system involved
DeepScore

6 source articles · read the reporting →

WF-IEVM2516 Mar 2021

Facebook Allowed Age-Targeted Credit Card Ads Violating Its Policy

The Markup found that four companies—Aspiration, Hometap, Chime, and Varo Bank—ran Facebook ads for credit cards and home equity loans that were targeted by age, excluding users under 25 or 35. This practice violates Facebook's own anti-discrimination policy and may violate the Equal Credit Opportunity Act and California's Unruh Civil Rights Act. Facebook did not respond to requests for comment, and some advertisers said they would review their ad targeting.

Company involved
Facebook
AI system involved
Facebook Ad Platform

9 source articles · read the reporting →

TOV Realty, LLC v. Suarez; Kosel Equity, LLC v. MacGregor (SC Connecticut): AI-hallucinated content in court filing, 6 hours CLE;…

The AI generated legal briefs containing fabricated citations, which were submitted to the Connecticut Supreme Court.

Company involved
GLG Law LLC
AI system involved
ChatGPT

1 source article · read the reporting →

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