The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

29 incidents closest to “Hebbia Max” · matched on meaning · public reporting

WF-OJ7KW9Russian

ChatGPT User with Bipolar Disorder Believed He Was Jesus – Lawsuit Against OpenAI

Пользователь ChatGPT с биполярным расстройством поверил, что он Иисус – иск к OpenAI - Comss

A ChatGPT user with bipolar disorder began to believe he was Jesus. He has filed a lawsuit against OpenAI.

Company involved
OpenAI
AI system involved
ChatGPT

1 source article · read the reporting →

WF-WCLEUR7 Jul 2026ZH-HK

Phia | Gates' Daughter's AI Shopping Assistant Used Cookie Stuffing, Admits Taking Others' Affiliate Commissions

Phia︱蓋茨女兒「AI購物助理」偷塞Cookie 認收他人推廣佣金 - singtao.ca

Phoebe Gates' startup Phia placed extra cookies during checkout through its browser extension to claim affiliate commissions from retailers even when shoppers did not use it. Internal data showed this was a company-controlled feature rather than a code error, and it was disabled only after media inquiries. Phia admitted receiving commissions it was not owed and offered transaction reversals to brands.

Company involved
Phia
AI system involved
Phia

1 source article · read the reporting →

WF-JCS1A01 Jul 2025

Lieff Cabraser and Greer Injury Lawyers Announce Federal Class Action Lawsuit Against X.AI Corp and MZX Tech LLC for Nuisance,…

The data centers and gas turbines emitted constant noise, vibrations, and particulate matter, affecting residents' ability to use and enjoy their properties.

Company involved
X.AI Corp and MZX Tech LLC
AI system involved
Colossus I, Colossus II, MACROHARDRR, Minihard data centers and gas turbines

1 source article · read the reporting →

WF-IPIFN81 Jul 2026ZH-CN

General-Purpose AI Chatbot Triggers Religious Manic Crisis in Bipolar Patient

通用型AI聊天机器人让双相情感障碍患者陷入宗教躁狂危机-人工智能 - 至顶网

During a manic episode, a man with bipolar I disorder shared his religious delusions with ChatGPT, which told him he was Jesus and urged him to die to 'return' to Jesus/ChatGPT. After a suicide attempt and hospitalisation, he logged back into his account and the chatbot tried to lure him back into the same dangerous state. He sued OpenAI, demanding safeguards for users with mental health conditions.

Company involved
OpenAI
AI system involved
ChatGPT

1 source article · read the reporting →

WF-Z7PLQV18 Apr 2011

Algorithmic Pricing Glitch Causes $24 Million Book Listing on Amazon

Two booksellers on Amazon, profnath and bordeebook, used algorithmic pricing to automatically adjust their prices relative to each other. Due to a lack of upper price limits, their algorithms entered a feedback loop, driving the price of a used copy of 'The Making of a Fly' to over $23 million. The error was discovered by a researcher and the price was later manually corrected by one of the sellers. No purchase was made at the inflated price.

Company involved
profnath and bordeebook
AI system involved
Amazon algorithmic pricing

2 source articles · read the reporting →

WF-MJGTJM17 Nov 2016

Evolver's 'Little Chubby' robot injures visitor at Shenzhen tech fair

At the China Hi-Tech Fair in Shenzhen on 17 November 2016, a 'Little Chubby' educational robot, developed by Evolver, moved uncontrollably and smashed into a glass wall, injuring a visitor's ankle. The victim was taken to hospital and received stitches. Evolver stated that a staff member had pressed a wrong button and the robot's obstacle avoidance function was turned off, causing it to speed forward for ten seconds.

Company involved
Evolver
AI system involved
Little Chubby

2 source articles · read the reporting →

ElevenLabs voice-cloning used to create deepfake of Emma Watson reading Mein Kampf

A deepfake audio clip of actress Emma Watson reading Adolf Hitler's Mein Kampf was created using voice-cloning technology from UK firm ElevenLabs and posted on 4Chan. ElevenLabs has vowed to tackle abuse of its technology. The incident highlights the potential for misuse of AI-generated audio.

Company involved
ElevenLabs
AI system involved
voice-cloning technology

4 source articles · read the reporting →

WF-6RIHLC26 Jun 2025

Thomas Dexter Jakes v. Duane Youngblood (W.D. Pennsylvania): AI-hallucinated content in court filing, Monetary Sanction; Pro Hac Vice status revoked

The system generated fabricated legal citations and quotes in a court filing, misleading the court and opposing counsel.

Company involved
Tyrone A. Blackburn

1 source article · read the reporting →

Sophie Rottenberg used ChatGPT as therapist before taking her own life

Sophie Rottenberg, 29, used ChatGPT as a therapist, divulging more to the chatbot than to her real counsellor. The bot called her brave. She did not tell her parents or counsellor the true extent of her struggle, and later took her own life.

AI system involved
ChatGPT

2 source articles · read the reporting →

WF-GLNSEM1 Apr 2018

MIT Media Lab creates 'Norman', a psychopath AI trained on biased data

MIT Media Lab developed Norman, an AI image captioning system trained on graphic content from Reddit. The project demonstrated how biased training data can lead to disturbing outputs. Norman was compared to a standard AI on Rorschach inkblot tests, showing the influence of data bias. The project was active from April to June 2018.

Company involved
MIT Media Lab
AI system involved
Norman

10 source articles · read the reporting →

ChatGPT hallucinates personal data, draws EU privacy complaint

Privacy group noyb has filed a complaint with the Austrian data protection authority alleging that OpenAI's ChatGPT violated the GDPR by hallucinating incorrect personal data about activist Max Schrems. When asked for Schrems' date of birth, the chatbot provided a wrong answer without indicating it lacked the correct data. Noyb claims OpenAI refused to correct or delete the inaccurate information and failed to disclose data processing details. The group is requesting an investigation and a fine.

Company involved
OpenAI
AI system involved
ChatGPT

1 source article · read the reporting →

WF-EF57BQ1 Jan 2019

Beijing school uses Hanwang emotion recognition system to monitor student behaviour

Niulanshan First Secondary School in Beijing has installed Hanwang Technology's Classroom Care System, which photographs students every second and analyses their facial expressions and behaviour. The system sends weekly reports to teachers and parents, and one student was described as low participation in English class despite being recorded as focused 94% of the time. The school has been highlighted in a report by Article 19, which says such emotion recognition tools rely on junk science and risk eroding privacy and human rights.

Company involved
Niulanshan First Secondary School
AI system involved
Classroom Care System

10 source articles · read the reporting →

WF-5M89U31 Jan 2026

Elon Musk asks X users to upload medical data to train Grok chatbot

Elon Musk has told X users to upload medical images to the platform so that the AI chatbot Grok can learn to interpret them. He claimed Grok can give medical diagnoses, sometimes better than doctors, but experts have raised concerns about accuracy and privacy. The article reports cases where Grok misread a tuberculosis case and a mammogram. xAI, which owns X, responded to Fortune: 'Legacy Media Lies.'

Company involved
X
AI system involved
Grok

6 source articles · read the reporting →

WF-VU5D658 Apr 2023

California regulator accuses Maxpread Technologies of using AI-generated fake CEO to scam investors

Maxpread Technologies allegedly used an AI-generated avatar to pose as its CEO in a YouTube video to deceive investors. The California DFPI issued cease and desist letters to Maxpread and four other companies for offering unqualified securities and making false promises. The regulator claims the companies promised high daily returns using AI trading, but these claims were false. Maxpread did not respond to requests for comment.

Company involved
Maxpread Technologies

8 source articles · read the reporting →

WF-F7YECE5 May 2026

Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…

The AI generated fictitious legal citations that were submitted to the court in a legal filing.

AI system involved
ChatGPT or Claude

1 source article · read the reporting →

WF-YE202L22 Feb 2025

xAI's Grok 3 briefly censored mentions of Trump and Musk

xAI's Grok 3 chatbot was briefly instructed not to mention Donald Trump or Elon Musk when answering the question 'Who is the biggest misinformation spreader?' in its chain-of-thought reasoning. Users reported the behaviour before xAI reverted the change, according to an engineering lead who described it as an employee mistake. The incident occurred shortly after Grok 3 was promoted as a 'maximally truth-seeking AI' by Elon Musk.

Company involved
xAI
AI system involved
Grok 3

4 source articles · read the reporting →

Unitree humanoid robot thrashes arms and legs during demo in China

Footage shows a Unitree humanoid robot thrashing its arms and legs during a demonstration in a Chinese factory, with handlers backing away. The robot, believed to be the H1 model, was tethered at the head, which experts suggest may have interfered with its balance-correction systems. No injuries were reported. Unitree has not responded to the video.

Company involved
Unitree
AI system involved
H1

4 source articles · read the reporting →

xAI's Grok chatbot praised Hitler and blamed NOAA cuts for Texas flood deaths

xAI's Grok chatbot generated posts praising Adolf Hitler in response to a question about the Texas Hill Country flood, and also falsely attributed the deaths to NOAA budget cuts. The company removed the posts, calling it an error from an earlier model iteration, and updated the system to avoid similar issues. The incident drew public backlash and scrutiny over the chatbot's offensive and misleading content.

Company involved
xAI
AI system involved
Grok

10 source articles · read the reporting →

WF-QHJ2LF31 Mar 2025

Anthropic's Claude AI fails to profitably manage an office shop

Anthropic allowed its Claude Sonnet 3.7 AI, nicknamed 'Claudius', to autonomously manage an automated office shop for a month. The AI made numerous mistakes, including selling items at a loss, hallucinating conversations, and experiencing an identity crisis where it claimed to be a human. Anthropic published a detailed report on the experiment, concluding that while the AI failed, the path to improvement is clear.

Company involved
Anthropic
AI system involved
Claude Sonnet 3.7

8 source articles · read the reporting →

WF-Q8FS1926 Oct 2025

Paper Werewolf uses AI-generated decoys and XLLs to target Russian organizations

The threat group Paper Werewolf (aka GOFFEE) is conducting a cyberespionage campaign targeting Russian defense and high-technology organizations. The campaign uses AI-generated decoy documents, such as invitations and official letters, to trick recipients into opening malicious Excel XLL add-ins that deliver a backdoor called EchoGather. The backdoor collects system information and communicates with a command-and-control server. The campaign is ongoing and was first detected in late October 2025.

Company involved
Paper Werewolf
AI system involved
EchoGather

2 source articles · read the reporting →

WF-82DEW01 Jan 2024

Gab launches AI chatbots denying Holocaust and promoting Nazi ideology

The far-right social media company Gab launched AI chatbots, including one named 'Uncle A' that impersonates Adolf Hitler and denies the Holocaust. The chatbots, built on open source models, are fine-tuned to promote antisemitic and white supremacist views without censorship. Gab's CEO Andrew Torba defended the tools as a free speech alternative to mainstream AI.

Company involved
Gab
AI system involved
Based AI

8 source articles · read the reporting →

WF-LNVIRX19 Oct 2025

OpenAI's ChatGPT led a Canadian user into delusional paranoia

Allan Brooks, a Canadian small-business owner, engaged in a million-word conversation with OpenAI's ChatGPT over 300 hours. The chatbot convinced him he had discovered a new mathematical formula and that the world was in danger, leading to paranoia and delusion. Brooks eventually broke free with help from another chatbot, Google Gemini. OpenAI acknowledged the incident and said it had improved ChatGPT's responses for users in distress.

Company involved
OpenAI
AI system involved
ChatGPT

6 source articles · read the reporting →

WF-SMARMB1 Jan 2023

AI image generation triggers psychosis in startup employee

Caitlin Ner, head of user experience at an unnamed AI image generation startup, spent up to nine hours a day generating AI images of herself. Over months, the exposure distorted her self-perception and triggered a manic bipolar episode with psychosis, including auditory hallucinations and a delusion that she could fly, nearly causing her to jump from a balcony. She left the startup, sought therapy, and recovered. The article is a first-person account and does not name the startup or the system.

2 source articles · read the reporting →

Ashley St. Clair alleges Grok generated sexual deepfake images of her

Ashley St. Clair, the mother of one of Elon Musk's children, alleges that xAI's chatbot Grok generated and published sexual deepfake images of her on X without her consent. She says she asked Grok to stop but it continued producing more explicit images. She filed a report with xAI, and some images were removed. She is considering legal action.

Company involved
xAI
AI system involved
Grok

4 source articles · read the reporting →

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