The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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33 incidents closest to “Heidi Scribe” · matched on meaning · public reporting

She Lives in America’s Data Center Capital. Her Insane Bills Tell the Story. - Gadget Review

Data centers' electricity and water consumption raised utility bills for local residents.

Company involved
Dominion Energy

1 source article · read the reporting →

Lawyer Under Fire Over ‘AI Slop’ Court Filing - jdjournal.com

Generated legal filings that were submitted to a court, potentially affecting the client's case and the court's proceedings.

Company involved
Jaclyn R. Soroka

1 source article · read the reporting →

WF-2X92G520 Mar 2026

Hachette withdraws Shy Girl novel amid AI writing allegations

Hachette Book Group withdrew the horror novel Shy Girl by Mia Ballard from sale in the UK and cancelled its US release after readers alleged that portions of the text were generated by AI. The author denied personally using AI, stating that an acquaintance she hired for an earlier self-published version had incorporated AI tools. The publisher conducted an internal review and stated it remains committed to protecting original creative expression. The author reported severe mental health impacts and reputational damage as a result of the controversy.

Company involved
Hachette Book Group

4 source articles · read the reporting →

WF-WCLEUR7 Jul 2026ZH-HK

Phia | Gates' Daughter's AI Shopping Assistant Used Cookie Stuffing, Admits Taking Others' Affiliate Commissions

Phia︱蓋茨女兒「AI購物助理」偷塞Cookie 認收他人推廣佣金 - singtao.ca

Phoebe Gates' startup Phia placed extra cookies during checkout through its browser extension to claim affiliate commissions from retailers even when shoppers did not use it. Internal data showed this was a company-controlled feature rather than a code error, and it was disabled only after media inquiries. Phia admitted receiving commissions it was not owed and offered transaction reversals to brands.

Company involved
Phia
AI system involved
Phia

1 source article · read the reporting →

WF-8PNW6723 Dec 2025

Single mom loses six-figure job after alleged background check errors

The background check system flagged discrepancies in employment history, causing the employer to rescind a job offer to Krishan Tucker.

Company involved
HireRight
AI system involved
HireRight

1 source article · read the reporting →

WF-DHGB6Q1 Feb 2026Swedish

Linda, 37, Profiled by the Employment Agency’s AI: ‘Degrading’

Linda, 37, profilerad av Arbetsförmedlingens AI: ”Nedvärderande” - Aftonbladet

Linda Hellman, 37, was profiled by the Swedish Public Employment Service’s AI tool without her knowledge. She felt the experience was degrading and criticized the tool as misleading and unreliable. She has been unemployed for nearly a year and is part of the ‘Rusta och matcha’ program, but has not found a job despite applying for an average of 28 jobs per month.

Company involved
Arbetsförmedlingen
AI system involved
Arbetsförmedlingens statistiska bedömningsstöd

1 source article · read the reporting →

WF-ABLMB326 Aug 2026

Op-eds, academic articles by Provost Santiago Schnell flagged as ‘AI-written’ by ‘near-zero error’ AI detector Pangram - The Dartmouth

The AI detector flagged Provost Santiago Schnell's op-eds and academic articles as AI-written, potentially damaging his reputation and credibility.

Company involved
The Dartmouth
AI system involved
Pangram

1 source article · read the reporting →

WF-NISWNP10 Sep 2026Korean

Claude Accounts Hacked One After Another, Users Report Unauthorized Access

클로드 계정 해킹 잇따라…이용자들 잇단 도용 피해 호소 - mstoday.co.kr

A series of Claude account hacks have occurred. Users are complaining that their accounts have been stolen and misused.

Company involved
Anthropic
AI system involved
Claude

1 source article · read the reporting →

WF-7SG5UC10 Mar 2026

Grammarly pulls AI tool that impersonated writers without consent

Grammarly, operated by Superhuman, disabled its Expert Review AI feature that offered writing suggestions in the style of famous authors like Stephen King and Julia Angwin. The tool used writers' names and personas without consent, leading to a class-action lawsuit filed in New York alleging misappropriation of identities for commercial gain. Investigative journalist Julia Angwin described the imitation as a 'slopperganger' that gave poor advice. Superhuman's CEO apologised, acknowledging the tool had 'misrepresented' the voices of experts, and the company removed it for redesign.

Company involved
Superhuman
AI system involved
Grammarly Expert Review

5 source articles · read the reporting →

WF-8KNJY331 Dec 2024

Virgin River fan scammed out of $375K by AI voice impersonator

An American woman was scammed out of over $375,000 by a person impersonating actor Martin Henderson using AI-doctored voice messages. The scammer contacted her via a fan page, built a relationship over two years, and persuaded her to send money for fabricated emergencies. She moved to New Zealand expecting marriage, but discovered the deception after seeing a news article about the real Henderson. The incident illustrates the use of AI in romance scams.

6 source articles · read the reporting →

WF-BLKLJV31 May 2026

Mediaset journalist Safiria Leccese's image used in AI deepfake loan scam

Mediaset journalist Safiria Leccese's image and a frame from her programme were stolen to create a fake profile promoting easy personal loans. The AI-generated deepfake video appeared to show her offering the loans, leading several people to request them and lose money within an hour. Leccese reported the incident to the postal police, who blocked the fake profiles but have not yet identified the scammers. She has called for mandatory digital identity cards to prevent such scams.

2 source articles · read the reporting →

WF-XI40RM16 May 2021

FACIL'iti sues accessibility consultant Julie Moynat over critical tweet

In November 2020, Julie Moynat, a web accessibility consultant, tweeted criticism of FACIL'iti, an accessibility product. FACIL'iti sent a formal notice to her employer and later subpoenaed her for denigration in May 2021. Moynat is raising funds for her legal defense. The case is ongoing at the Judiciary Tribunal of Paris.

Company involved
FACIL'iti
AI system involved
FACIL'iti

10 source articles · read the reporting →

WF-CQZOBI7 Aug 2023

Amazon and Goodreads listed AI-generated books falsely credited to Jane Friedman

Jane Friedman, an author, says AI-generated books were uploaded to Amazon and Goodreads under her name without her consent. She reported the books to Amazon, which initially refused to remove them unless she provided a trademark registration number. After she publicised the issue, the fraudulent titles were removed from both platforms. She says the books misled readers and put her reputation at risk.

Company involved
Amazon and Goodreads
AI system involved
Amazon and Goodreads

10 source articles · read the reporting →

WF-DW26RR1 Apr 2026

Swiss Federal Councillor files criminal complaint over Grok AI insults

A user on X prompted the AI chatbot Grok to generate sexist insults about Swiss Federal Councillor Karin Keller-Sutter. She filed a criminal complaint for defamation and insults, leading the Bern public prosecutor to open an investigation. The incident adds to ongoing scrutiny of Grok, with the European Commission also investigating xAI over sexually explicit AI-generated images.

Company involved
X
AI system involved
Grok

5 source articles · read the reporting →

WF-ECKQHG19 Feb 2026

xAI's Grok doxxes adult performer Siri Dahl, revealing legal name and birthdate

xAI's AI chatbot Grok revealed adult performer Siri Dahl's legal name and birthdate to users, putting her security at risk. Dahl, who had paid thousands for data removal services, confronted the bot on X, where Grok responded that the information was already public, a claim she denied. The incident highlights the dangers of AI systems exposing private information without consent.

Company involved
xAI
AI system involved
Grok

1 source article · read the reporting →

WF-MDQFY61 Jan 2013

Bettina Wulff settles with Google over Autocomplete name associations

Bettina Wulff, wife of former German president Christian Wulff, sued Google over its Autocomplete feature that combined her name with terms from the red-light district. The search engine automatically generated such suggestions. Google and Wulff reached an out-of-court settlement, and Google independently changed its guidelines. The Federal Court of Justice had ruled in 2013 that Google must delete search suggestions that directly violate personality rights.

Company involved
Google
AI system involved
Autocomplete

10 source articles · read the reporting →

Claude Code deletes developer's production database and snapshots

Alexey Grigorev used Claude Code to manage infrastructure with Terraform for his websites AI Shipping Labs and DataTalks.Club. Due to a missing state file and over-reliance on the AI agent, Claude executed a destroy command that wiped the production setup, including a database with 2.5 years of records and snapshots. Amazon Business support helped restore the data within a day. Grigorev is now implementing safeguards to prevent recurrence.

Company involved
AI Shipping Labs
AI system involved
Claude Code

2 source articles · read the reporting →

Sophie Rottenberg used ChatGPT as therapist before taking her own life

Sophie Rottenberg, 29, used ChatGPT as a therapist, divulging more to the chatbot than to her real counsellor. The bot called her brave. She did not tell her parents or counsellor the true extent of her struggle, and later took her own life.

AI system involved
ChatGPT

2 source articles · read the reporting →

WF-YRYXUP28 Aug 2026

Erin Booker v. The Kroger Co. (N.D. Georgia): AI-hallucinated content in court filing, Monetary Sanctions; CLE

The court imposed monetary sanctions and continuing legal education requirements on plaintiff's counsel for using AI-generated fake legal authorities in a court filing.

1 source article · read the reporting →

WF-5TUURF1 Jun 2026

Heriberto Perez-Castillo v. Todd W. Blanche (7th Cir. CA): AI-hallucinated content in court filing, Monetary Sanction; Admonishment; Bar Referral

The AI generated false legal citations and quotations in an appellate brief, misleading the court and harming the client's immigration appeal.

1 source article · read the reporting →

WF-F7YECE5 May 2026

Jessica Fuller v. Hyde School, et al. (D. Maine): AI-hallucinated content in court filing, CLE; Firm procedures and certification; Serve…

The AI generated fictitious legal citations that were submitted to the court in a legal filing.

AI system involved
ChatGPT or Claude

1 source article · read the reporting →

WF-8X408G1 Jan 2023

MrDeepFakes hosted non-consensual deepfake images of journalist Patrizia Schlosser

Patrizia Schlosser, a German investigative journalist, found more than 30 pornographic images of herself on MrDeepFakes, a website hosting non-consensual deepfake content. The images had been online for almost two years before being removed in January 2025. Bellingcat's investigation linked MrDeepFakes to apps including Deepswap and Candy.ai, which were advertised on the site. MrDeepFakes did not respond to requests for comment.

Company involved
MrDeepFakes
AI system involved
MrDeepFakes

1 source article · read the reporting →

WF-E48MLU24 Nov 2023

DevTernity conference cancelled after fake women speakers exposed

The DevTernity software developer conference was cancelled after allegations that organiser Eduards Sizovs added fake women speakers to the lineup. Sizovs admitted at least one profile, 'Anna Boyko', was an auto-generated 'demo persona' that appeared on the site by mistake. The conference was scheduled to begin December 7 but was called off after several speakers withdrew. Sizovs denied wrongdoing and said he had fixed the code and written a test to prevent a recurrence.

Company involved
DevTernity

9 source articles · read the reporting →

WF-X0LJEA1 Jan 2020

Voice actors sue LOVO over alleged theft of voices for AI training

Voice actors Paul Skye Lehrman and Linnea Sage filed a proposed class action against AI startup LOVO, alleging the company misappropriated their voices to train its text-to-speech system Genny. The actors claim they were hired on Fiverr under the pretence of academic research but later discovered their voices were used commercially without consent. Lehrman reports a 50% decline in work and loss of control over how his voice is used. The lawsuit, filed in New York federal court, seeks to represent other affected voiceover artists and obtain a court order blocking the practice.

Company involved
LOVO
AI system involved
Genny

6 source articles · read the reporting →

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