The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

Clear

44 incidents closest to “Provenir Case Management” · matched on meaning · public reporting

WF-4U7TGM1 Sep 2021

Cigna uses algorithm to deny medical claims without doctor review

Cigna, one of the largest health insurers, used an algorithm called PXDX to automatically deny medical claims. The system flagged mismatches between diagnoses and procedures, and company doctors signed off on denials in batches without reviewing patient files. One patient, Nick van Terheyden, was denied coverage for a $350 vitamin D test that his doctor had ordered. Former employees said the system saved Cigna billions of dollars but left patients with unexpected bills.

Company involved
Cigna
AI system involved
PXDX

10 source articles · read the reporting →

WF-EDPCX519 Jul 2024

Melbourne lawyer referred for using AI-generated fake case citations in family court

A Melbourne lawyer used AI software Leap to generate a list of case citations for a family court hearing. The citations were fake, causing the hearing to be adjourned. The lawyer apologized and paid costs, but was referred to the Victorian Legal Services Board and Commissioner for investigation. The software vendor Leap stated that a verification process was available but not used by the lawyer.

AI system involved
Leap

4 source articles · read the reporting →

SafeRent Settles Class Action Over Tenant Screening for Voucher Holders

Mary Louis and Monica Douglas filed a class action lawsuit in 2022 alleging that SafeRent Solutions' SafeRent Score product discriminated against rental applicants in Massachusetts who held public housing vouchers, violating fair housing and consumer protection laws. SafeRent denied wrongdoing. The court approved a settlement in November 2024, and payments were distributed to eligible class members in 2025 and 2026.

Company involved
SafeRent Solutions, LLC
AI system involved
SafeRent Score

5 source articles · read the reporting →

WF-YYDECKJapanese

US Federal Court Rejects Workday's Arguments, Allows AI Hiring Lawsuit to Proceed

米連邦地裁がWorkdayの主張を退け、AI採用訴訟の継続を認める - Межа. Новини України.

A federal court in San Francisco declined Workday's request to dismiss a lawsuit alleging its AI-powered hiring software discriminates against applicants with disabilities and other protected groups. Judge Rita Lin ruled that California anti-discrimination law may apply and allowed claims that the software screens candidates using proxy indicators such as employment gaps to move forward. Workday maintains its tools evaluate only qualifications and do not make hiring decisions.

Company involved
Workday
AI system involved
Workday

1 source article · read the reporting →

WF-VZQW471 Dec 2025Spanish

Argentine Court Annuls Embargoes on Retiree After Identity Mix-Up in Child Support Case

Justicia argentina anula embargos a jubilada por cobro indebido de pensión de alimentos a raíz de error de identidad -…

A retiree had her pension wrongly garnished because her name matched that of the defendant in a child support lawsuit. The appeals court confirmed the immediate halt of the deductions and annulled the embargo, ruling it had no legal basis against a third party. The proceedings against the actual defendant were upheld, as the error was limited to the garnishment order sent with incorrect identification.

Company involved
Cámara de Apelaciones en lo Civil, Comercial, de Familia, de Minería y Contencioso Administrativo de Cipolletti

1 source article · read the reporting →

Attorneys in three lawsuits aimed at Nebius AI Factory work to consolidate parts of cases - WVTM

The Nebius AI Factory data center construction produced noise, dust, vibrations and raised concerns about power and water use affecting nearby residents and the Greater Birmingham Humane Society.

Company involved
Nebius AI Factory
AI system involved
Nebius AI Factory

1 source article · read the reporting →

WF-HRA9ET9 Feb 2026

Tenth Circuit Sanctions Maryland Lawyer for AI-Hallucinated Citations

Kusmin L. Amarsingh, a Maryland lawyer representing herself, was sanctioned $1,000 by the US Court of Appeals for the Tenth Circuit after she used ChatGPT to draft an appellate brief that cited multiple nonexistent cases. The court found her actions reckless and referred her to Maryland attorney-disciplinary authorities. Amarsingh admitted the error and completed a continuing legal education course on AI ethics. The underlying racial bias lawsuit against Frontier Airlines was dismissed.

AI system involved
ChatGPT

2 source articles · read the reporting →

WF-XI40RM16 May 2021

FACIL'iti sues accessibility consultant Julie Moynat over critical tweet

In November 2020, Julie Moynat, a web accessibility consultant, tweeted criticism of FACIL'iti, an accessibility product. FACIL'iti sent a formal notice to her employer and later subpoenaed her for denigration in May 2021. Moynat is raising funds for her legal defense. The case is ongoing at the Judiciary Tribunal of Paris.

Company involved
FACIL'iti
AI system involved
FACIL'iti

10 source articles · read the reporting →

WF-9B50OB2 Jun 2025

In re Marla C. Martin (N.D. Illinois (Bankruptcy)): AI-hallucinated content in court filing, Sanction of $5,500 and mandatory AI education

Generated fake case citations used in a legal brief, misleading the court and opposing parties.

Company involved
Semrad
AI system involved
ChatGPT

1 source article · read the reporting →

WF-3TIT2N11 Mar 2026

Bunce v. Visual Technology Innovations (2) (E.D. Pennsylvania): AI-hallucinated content in court filing, Monetary Sanction, Additional CLE

The AI generated fabricated legal citations in a court filing, misleading the court and opposing counsel.

Company involved
Mr. Rajan

1 source article · read the reporting →

WF-DG870X13 Oct 2025

Hassan v ABC International Bank (Employment Tribunals): AI-hallucinated content in court filing, Costs Order

The AI generated fabricated legal citations that the claimant submitted to the tribunal, resulting in a costs order against the claimant.

1 source article · read the reporting →

WF-QDE8UG30 Jul 2025

The Father v The Mother (High Court): AI-hallucinated content in court filing, Costs awarded against the Father (partly for relying…

The father's court filing contained AI-generated fake case citations, leading to a costs order against him.

1 source article · read the reporting →

WF-6RCCSA1 Nov 2025

Myeesha Parker v. Costco Wholesale Corp. (W.D. Washington): AI-hallucinated content in court filing, Fine, Adverse Costs Order, Bar Referral

The lawyer submitted AI-generated court documents containing false citations and quotes, harming his client's discrimination case.

AI system involved
Callidus AI

1 source article · read the reporting →

WF-X58GLI12 Dec 2024

Mojtabavi v. Blinken (C.D. California): AI-hallucinated content in court filing, Case dismissed with prejudice

The AI-generated court filing contained false information, leading to the dismissal of the plaintiff's case with prejudice.

1 source article · read the reporting →

WF-4EBM8G17 Jan 2025

Benjamin v. Costco Wholesale Corp (E.D. New York): AI-hallucinated content in court filing, Monetary sanction; public reprimand; order to serve…

The AI generated fake case citations that were included in a court filing, misleading the court and opposing counsel.

Company involved
Hovsepyan Law Group, PC
AI system involved
ChatOn

1 source article · read the reporting →

WF-QYREZ423 Oct 2023

Morgan v. Community Against Violence (D. New Mexico): AI-hallucinated content in court filing, Partial Dismissal + Judicial Warning

The AI generated fake legal citations that were filed in court, wasting the court's and opposing party's time and resources.

1 source article · read the reporting →

WF-CKAGAU15 Oct 2025

Yasiel Puig Valdes v. All3Media America, LLC, et al. (SCA California (Los Angeles)): AI-hallucinated content in court filing, Referral

The AI generated fake legal citations that were included in a court filing, potentially harming the plaintiff's case.

AI system involved
ChatGPT

1 source article · read the reporting →

WF-2GUL3Q23 Dec 2025

Kalala v. Coopérative d'habitation La Fraternité Micheloise (CS Québec): AI-hallucinated content in court filing, Monetary Sanction

The AI generated fabricated case law that was included in a court filing, misleading the court and resulting in sanctions against the litigant.

1 source article · read the reporting →

WF-RSROQM16 Oct 2025

Gittemeier v. Liberty Mutual Personal Insurance Company (E.D. Missouri): AI-hallucinated content in court filing, Costs Order + Fine; One Attorney…

The AI system generated fictitious legal citations in a summary judgment motion, misleading the court and opposing counsel.

1 source article · read the reporting →

Titus Henderson files civil rights lawsuit against COMPAS

Titus Henderson, a prisoner, filed a civil rights lawsuit against COMPAS and other defendants in the U.S. District Court for the Western District of Wisconsin on July 16, 2018. The lawsuit alleges discrimination related to the use of the COMPAS risk assessment tool. The case is ongoing.

AI system involved
COMPAS

6 source articles · read the reporting →

WF-JR9HJC18 Feb 2025

Unnamed Brazilian litigant (): AI-hallucinated content in court filing, Appeal partially granted (reintegration suspended, rent imposed), but

AI-generated fake court precedents were included in a legal appeal, leading to sanctions against the litigant for bad-faith litigation.

AI system involved
ChatGPT

1 source article · read the reporting →

WF-PWRNUQ2 Oct 2025

The People v. Raziel Ruiz Alvarez (CA California): AI-hallucinated content in court filing, Published order; monetary sanction payable by Counsel…

The AI generated fabricated legal citations that were included in a court filing, affecting the defendant's legal representation and the court's resources.

Company involved
Attorney Siddell

1 source article · read the reporting →

WF-D2VR7O13 May 2025

Ramirez v. Humala (E.D. New York): AI-hallucinated content in court filing, Monetary sanction jointly imposed on counsel and firm; order…

The AI generated nonexistent case citations that were filed in court, misleading the court and opposing counsel.

1 source article · read the reporting →

WF-B4HA2D17 Jan 2025

United States v. Hayes (E.D. California): AI-hallucinated content in court filing, Formal Sanction Imposed + Written Reprimand

The AI-generated fictitious citation was submitted in a motion to unseal, affecting the defendant's legal proceedings.

Company involved
Federal Public Defender's Office, Eastern District of California

1 source article · read the reporting →

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