The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Shift Subrogation” · matched on meaning · public reporting

WF-2C7KSJJapanese

The Trap Lurking in Tesla's 'Full Self-Driving': A Lawyer Who Won the First Autopilot Lawsuit Speaks on Responsibility and Challenges

テスラの「完全自動運転」に潜む罠…オートパイロット訴訟で初勝訴した弁護士が語る責任と課題 - Business Insider Japan

Attorney Brett Schreiber, who secured the first plaintiff victory in a Tesla Autopilot trial, continues to receive inquiries about potential lawsuits over the company's self-driving systems. He explained that his firm is forced to limit cases to those involving severe injury or death due to the extremely high litigation costs. Schreiber argued that Tesla oversold and overhyped its technology, leading drivers to over-rely on it.

Company involved
Tesla
AI system involved
Enhanced Autopilot

1 source article · read the reporting →

WF-4U7TGM1 Sep 2021

Cigna uses algorithm to deny medical claims without doctor review

Cigna, one of the largest health insurers, used an algorithm called PXDX to automatically deny medical claims. The system flagged mismatches between diagnoses and procedures, and company doctors signed off on denials in batches without reviewing patient files. One patient, Nick van Terheyden, was denied coverage for a $350 vitamin D test that his doctor had ordered. Former employees said the system saved Cigna billions of dollars but left patients with unexpected bills.

Company involved
Cigna
AI system involved
PXDX

10 source articles · read the reporting →

Workers Look To Lock In Sweeping Workday AI Bias Class - Law360

The system screened job applicants and rejected them, allegedly discriminating based on age and sex.

AI system involved
Workday AI tools

1 source article · read the reporting →

Action picks up in lawsuits targeting Birmingham data center - WBHM

The data center construction caused noise and ground vibrations that disturbed nearby residents.

Company involved
Nebius

1 source article · read the reporting →

WF-NELFC3Italian

Tesla in Summon Mode Hits Parked Car: Who Pays?

Tesla in modalità Summon urta un’auto in parcheggio: chi paga i danni? - autoruote4x4.com

A Tesla Model X in Smart Summon mode struck a parked Mitsubishi SUV in a U.S. parking lot. The owner was controlling the vehicle via the app when it took a tight turn and hit the stationary car. The incident sparked debate over liability and insurance coverage for autonomous driving features.

Company involved
Tesla
AI system involved
Smart Summon

1 source article · read the reporting →

WF-SFAF361 Aug 2026ZH-CN

Driver at Fault in Driver-Assist Crash Seeks Compensation; Li Auto Rejects Full Payout

开辅助驾驶撞车全责车主索赔 理想回应拒绝全额赔偿 - 中华网

A Li Auto owner crashed into an oncoming vehicle while using driver-assist on a downhill curve, and police assigned full liability. The owner demanded a car refund then 50,000 yuan for losses, but Li Auto offered only about 18,000 yuan for direct accident expenses, maintaining that drivers must remain attentive and ready to take over.

Company involved
Li Auto
AI system involved
Li Auto assisted driving

1 source article · read the reporting →

WF-5ALEEU3 Nov 2022

GitHub Copilot Class-Action Lawsuit Filed Over Open-Source License Violations

A class-action lawsuit was filed against GitHub, Microsoft, and OpenAI alleging that GitHub Copilot, an AI code-generation tool, was trained on public GitHub repositories in violation of open-source license attribution requirements. The plaintiffs contend that the defendants also violated the DMCA, the California Consumer Privacy Act, and GitHub's own terms of service. The lawsuit, filed in US federal court in San Francisco, seeks to represent potentially millions of GitHub users whose code was used without proper attribution.

Company involved
GitHub
AI system involved
GitHub Copilot

5 source articles · read the reporting →

WF-VZQW471 Dec 2025Spanish

Argentine Court Annuls Embargoes on Retiree After Identity Mix-Up in Child Support Case

Justicia argentina anula embargos a jubilada por cobro indebido de pensión de alimentos a raíz de error de identidad -…

A retiree had her pension wrongly garnished because her name matched that of the defendant in a child support lawsuit. The appeals court confirmed the immediate halt of the deductions and annulled the embargo, ruling it had no legal basis against a third party. The proceedings against the actual defendant were upheld, as the error was limited to the garnishment order sent with incorrect identification.

Company involved
Cámara de Apelaciones en lo Civil, Comercial, de Familia, de Minería y Contencioso Administrativo de Cipolletti

1 source article · read the reporting →

WF-FYYPNN1 Jan 2024

Supreme Court strikes down NCLT order based on AI-hallucinated judgments

The National Company Law Tribunal admitted an insolvency petition against Essel Infraprojects, relying on six AI-generated citations that were later found to be non-existent or misattributed. Essel Infraprojects appealed, and the Supreme Court set aside the order, calling the use of fake judgments catastrophic. The court directed the Bar Council of India to examine AI use in litigation and ordered a fresh decision.

Company involved
National Company Law Tribunal

1 source article · read the reporting →

WF-9B50OB2 Jun 2025

In re Marla C. Martin (N.D. Illinois (Bankruptcy)): AI-hallucinated content in court filing, Sanction of $5,500 and mandatory AI education

Generated fake case citations used in a legal brief, misleading the court and opposing parties.

Company involved
Semrad
AI system involved
ChatGPT

1 source article · read the reporting →

WF-DG870X13 Oct 2025

Hassan v ABC International Bank (Employment Tribunals): AI-hallucinated content in court filing, Costs Order

The AI generated fabricated legal citations that the claimant submitted to the tribunal, resulting in a costs order against the claimant.

1 source article · read the reporting →

Idaho Medicaid used secret formula to cut assistance for disabled adults

The Idaho Department of Health and Welfare used a secret formula to drastically cut Medicaid assistance for adults with developmental disabilities, claiming the formula was a trade secret. The ACLU of Idaho filed a class action lawsuit, K.W. v. Armstrong, in 2012, alleging the cuts violated due process. A federal court struck down the formula in 2016 and ordered a new system, but as of 2024, a fair system has not yet been implemented.

Company involved
Idaho Department of Health and Welfare

10 source articles · read the reporting →

WF-QDE8UG30 Jul 2025

The Father v The Mother (High Court): AI-hallucinated content in court filing, Costs awarded against the Father (partly for relying…

The father's court filing contained AI-generated fake case citations, leading to a costs order against him.

1 source article · read the reporting →

Australian government settles Robodebt class action for $1.7 billion

The Robodebt system, an automated debt recovery system used by Centrelink, calculated welfare debts using averaged income data from the ATO, leading to invalid debts. A class action was filed in November 2019 and settled in November 2020. The settlement provided refunds of over $751 million in invalid debts collected and $112 million in compensation to approximately 400,000 group members. The Australian government also dropped claims for over $1 billion in invalid debts.

Company involved
Australian Government (Centrelink)
AI system involved
Robodebt

10 source articles · read the reporting →

WF-6RCCSA1 Nov 2025

Myeesha Parker v. Costco Wholesale Corp. (W.D. Washington): AI-hallucinated content in court filing, Fine, Adverse Costs Order, Bar Referral

The lawyer submitted AI-generated court documents containing false citations and quotes, harming his client's discrimination case.

AI system involved
Callidus AI

1 source article · read the reporting →

WF-XNTFA326 Aug 2024

Ferris v. Amazon.com Services (N.D. Mississippi): AI-hallucinated content in court filing, Plaintiff ordered to pay Defendant’s reasonable costs related to…

The AI generated fabricated legal citations that were submitted to the court, affecting the defendant and the judicial process.

1 source article · read the reporting →

WF-DUZN2W31 Mar 2026

Joel A. Rivera v. Triad Properties Corporation, et al. (N.D. Alabama): AI-hallucinated content in court filing, Public Reprimand; Disqualification; Bar…

The AI generated fabricated legal citations that were presented to the court, affecting the defendants and the judicial process.

Company involved
Burrill Watkins LLC
AI system involved
ChatGPT

1 source article · read the reporting →

WF-KBSLAS16 Sep 2020

Shipt's new V2 algorithm reduces pay for 41% of workers, study finds

A study by MIT Media Lab and Coworker.org found that Shipt's new V2 payment algorithm reduced pay for 41% of workers by an average of 11% per shop. The algorithm, rolled out in September 2020, replaced a transparent payment system with a black-box model. Workers pooled data to analyze the impact, revealing uneven distribution of earnings.

Company involved
Shipt
AI system involved
V2

10 source articles · read the reporting →

WF-RSROQM16 Oct 2025

Gittemeier v. Liberty Mutual Personal Insurance Company (E.D. Missouri): AI-hallucinated content in court filing, Costs Order + Fine; One Attorney…

The AI system generated fictitious legal citations in a summary judgment motion, misleading the court and opposing counsel.

1 source article · read the reporting →

WF-GP9JON1 Jan 2013

Allstate's proposed retention model charged big spenders more in Maryland

Allstate proposed an auto insurance rate adjustment plan in Maryland using a retention model algorithm that varied premium changes based on existing premiums. The algorithm would have increased rates up to 20% for customers already paying the highest premiums while capping increases at 5% for others, and would have denied meaningful discounts to thousands owed reductions. The Maryland Insurance Administration rejected the plan as discriminatory, but Allstate claims it was withdrawn and has continued proposing similar models elsewhere. The proposal never took effect in Maryland.

Company involved
Allstate Corporation
AI system involved
retention model

9 source articles · read the reporting →

WF-YRYXUP28 Aug 2026

Erin Booker v. The Kroger Co. (N.D. Georgia): AI-hallucinated content in court filing, Monetary Sanctions; CLE

The court imposed monetary sanctions and continuing legal education requirements on plaintiff's counsel for using AI-generated fake legal authorities in a court filing.

1 source article · read the reporting →

WF-WZ4LUU4 Aug 2026

Barteca Holdings v. Tacobarn (D. Connecticut): AI-hallucinated content in court filing, Monetary Sanction; Bar Referral

The attorney filed a court document containing AI-hallucinated legal authorities, misleading the court and opposing party.

Company involved
Hilary Miller

1 source article · read the reporting →

WF-WO14ER10 Jul 2026

Akerlund v. Atlas Air, Inc., et al. (11th Cir. CA): AI-hallucinated content in court filing, Bar Referral

The system generated fake legal citations that were included in a court filing, potentially misleading the court and prejudicing the client's case.

1 source article · read the reporting →

WF-5TUURF1 Jun 2026

Heriberto Perez-Castillo v. Todd W. Blanche (7th Cir. CA): AI-hallucinated content in court filing, Monetary Sanction; Admonishment; Bar Referral

The AI generated false legal citations and quotations in an appellate brief, misleading the court and harming the client's immigration appeal.

1 source article · read the reporting →

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