The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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44 incidents closest to “Snapdragon Ride Flex” · matched on meaning · public reporting

WF-YICWYW7 Sep 2026French

Passenger Accidentally Discovers How to Manually Drive Tesla's Robotaxi

Un passager découvre par accident comment piloter soi-même le robotaxi de Tesla - PhonAndroid

A passenger named Matthew Skrzypczak found a hidden driving interface on the central screen of a Tesla Cybercab, featuring a virtual joystick. The vehicle lacks a steering wheel and pedals, so this menu is intended for operators to maneuver it in depots or tight parking. Skrzypczak filmed the screen and attempted to drive the car, realizing he likely wasn't meant to access the controls.

Company involved
Tesla
AI system involved
Cybercab

1 source article · read the reporting →

WF-94FUEG18 Feb 2019

Apple Maps Strands Drivers on Snowy Mountain Road in Big Bear

Rachael and her partner Thomas were leaving Big Bear, California after a ski trip when Apple Maps directed them onto an unpaved, snow-covered road to avoid traffic. They became stranded and were eventually helped by another driver. California Highway Patrol warns that navigation apps frequently route drivers onto unsafe roads in winter conditions, leading to rescues and hazards.

Company involved
Apple Inc.
AI system involved
Apple Maps

1 source article · read the reporting →

WF-8GIDL8Indonesian

Tesla Redacts Driver Assistance Data in Two Fatal Crashes

Tesla Meredaksi Data Bantuan Pengemudi dalam Dua Kecelakaan Fatal - readers.id

The website www.readers.id displayed a security verification page instead of article content. The verification process was blocked by incompatible browser extensions or network settings. The page instructs users to disable extensions or check network and firewall settings.

1 source article · read the reporting →

WF-08TPVB20 Aug 2026ZH-CN

NEV 'Smart Cruise' Crashes Into Construction Cones; Traffic Police: Assisted Driving Is Not Autonomous Driving

新能源汽车“智能巡航”撞上施工锥桶,交警:辅助驾驶不等于自动驾驶! - 紫牛新闻

On the morning of August 20, on the G15 Shenhai Expressway in Hai'an, a new energy sedan using its smart cruise function drove into construction cones placed in the first lane. The driver swerved into the rightmost lane after impact, and no injuries were reported. Traffic police said assisted driving is not autonomous driving and the driver remains primarily responsible.

1 source article · read the reporting →

WF-JBF2G427 Aug 2026Japanese

Waymo and Zoox robotaxi test drivers report neck and back pain from sudden vehicle movements

WaymoとZooxのロボタクシー、試験運転手が急な動きで首や背中の痛みを訴える - Межа. Новини України.

Test drivers monitoring autonomous vehicles for Waymo and Zoox have reported sprains, back and neck pain, and whiplash-like symptoms after sudden vehicle movements. Long shifts and unpredictable acceleration, braking, and turns are contributing to physical strain. The issue highlights employee safety as robotaxi testing expands.

Company involved
Waymo and Zoox

1 source article · read the reporting →

WF-UZUEIO10 Sep 2026ZH-CN

Highway Driver Dozes Off While Using Smart Driving, Car Flips Over; Driver: 'I Was Drowsy, It Crashed'

司机高速上开智驾打盹车撞翻了 司机:“我开了智驾,有点瞌睡,它就撞了” - 新浪网

A driver on a Jiangxi expressway activated the smart driving feature and then dozed off, causing the car to hit a crash barrier and roll over. The driver, who was wearing a seatbelt, was not injured. Traffic police determined the crash happened because the driver mistook the assisted driving system for full self-driving and failed to remain attentive.

1 source article · read the reporting →

WF-BWZQYO26 Aug 2026Indonesian

Tesla FSD Still Crashes at Railroad Crossings, Latest Feature Fails Completely

Tesla FSD Masih Tabrak Rel Kereta, Fitur Terbaru Gagal Total - telset.id

Tesla's Full Self-Driving (FSD) v14.3.7 failed to recognize an active railroad crossing and accelerated toward the tracks until the driver manually braked to avoid an oncoming freight train. Dashcam footage of the incident was posted by automotive journalist Lei Xing on August 26, 2026. NHTSA has opened an investigation after receiving 58 reports of FSD traffic violations, including railroad crossing incidents.

Company involved
Tesla
AI system involved
FSD v14.3.7

1 source article · read the reporting →

WF-NGCRSPFrench

Il monte dans un Tesla Cybercab pour un trajet de 10 minutes et n’arrive que 70 minutes plus tard -…

The Cybercab selected an inefficient route through surface streets, turning a planned 10-minute trip into a 70-minute journey for the passenger.

Company involved
Tesla
AI system involved
Tesla Cybercab

1 source article · read the reporting →

WF-LKUWKH28 Sep 2026ZH-CN

Tesla's fully self-driving taxi hits Los Angeles roads, minor scrape on first day

优德官方网站特斯拉全自动驾驶出租车在洛杉矶上路,首日发生轻微剐蹭 - Pchome电脑之家

Tesla's fully self-driving taxi began operating in Los Angeles. On its first day, it was involved in a minor scrape.

Company involved
Tesla

1 source article · read the reporting →

WF-5KSHK231 Mar 2026

Wuhan's Baidu 'Luobo Kuaipao' robotaxis freeze on roads, stranding passengers

On the evening of 31 March 2026, multiple Baidu 'Luobo Kuaipao' autonomous taxis in Wuhan stopped on roads and elevated highways, trapping passengers inside. Police and transport authorities responded, and the company attributed the fault to a network-related system failure. Passengers were evacuated without injury, and an investigation is ongoing.

Company involved
Baidu
AI system involved
Luobo Kuaipao

3 source articles · read the reporting →

WF-ST3MBB29 Sep 2026ZH-CN

Before National Day Highway Trips, Look at This Assisted-Driving Rear-End Crash

国庆上高速前 先看看这起智驾追尾 - 驱动之家

A car on the Hukun Expressway rear-ended a truck at night while the driver was using its assisted driving function. The system disengaged at the last moment, leaving less than 10 meters to react and no time to brake. No casualties were reported.

1 source article · read the reporting →

WF-0KEHNH25 Sep 2026German

Robotaxi causes accident in Dänikon – SBB and canton report property damage

Robotaxi baut Unfall in Dänikon – SBB und Kanton melden Sachschaden - Tages-Anzeiger

A robotaxi was involved in an accident in Dänikon on Friday with minor property damage. The driving system mistakenly classified a ground plate as drivable, resulting in tire damage. The Federal Roads Office confirmed that safe continued operation of the remaining vehicles is possible.

Company involved
iamo

1 source article · read the reporting →

WF-2AFF9H1 Jan 2025Japanese

US Robotaxis Plagued by Whiplash Injuries from Sudden Braking

米ロボタクシー、「いきなりブレーキ」でむち打ち続出 - 自動運転ラボ

Waymo and Zoox reported over 24 injury accidents involving test drivers in 2024-2025, mostly from sudden braking or system errors. Drivers suffered whiplash and other injuries, with some off work for over 150 days. Zoox recalled hundreds of vehicles due to braking problems.

Company involved
Waymo

1 source article · read the reporting →

WF-4H9DUY8 Nov 2017

Las Vegas self-driving shuttle bus hit by truck on first day of service

The City of Las Vegas launched a self-driving shuttle bus service. On its first day, the shuttle, carrying several passengers, stopped to avoid a delivery truck, but the truck hit it. No injuries were reported, and the truck driver was ticketed. The shuttle was expected to return to service after diagnostics.

Company involved
City of Las Vegas

10 source articles · read the reporting →

WF-AVYN4V29 Mar 2025ZH-CN

Life or Death in Two Seconds: The Smart Driving Chaos Behind the Fatal Xiaomi Car Crash—Every Owner Must Read!

生死两秒:小米汽车致命车祸背后的智驾迷局,所有车主必看! - 汽车之家

A Xiaomi SU7 was traveling at 116 km/h on the Dezhou-Shanghai Expressway on March 29 when its NOA system issued an obstacle warning, leaving the driver only about two seconds to react. The vehicle hit a cement barrier at 97 km/h and caught fire, killing three university students inside. The article criticizes the short warning time, the gap between marketing claims and driver responsibility disclaimers, and calls for stricter smart driving safety standards.

Company involved
Xiaomi
AI system involved
NOA

1 source article · read the reporting →

WF-J0D28K17 Apr 2026

A Flock Camera Helped Put Her in Jail for 13 Days. Photos of Her Undamaged Durango Got Her Out. -…

A Flock camera recorded Lindsey Isaacs's black Dodge Durango near a fatal crash, and the lead contributed to her being arrested and jailed for 13 days for vehicular homicide.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

WF-5LZUWJ19 Feb 2020

EasyMile ordered to stop carrying passengers after injury in Ohio

A passenger was injured while riding in an EasyMile self-driving shuttle in Columbus, Ohio, when the vehicle made an emergency stop from 7 mph, causing the passenger to fall from their seat. The passenger sought medical attention, and the local transportation project Smart Columbus halted the service. The National Highway Traffic Safety Administration (NHTSA) partially suspended EasyMile's US operations, prohibiting the company from carrying passengers while it investigates the incident.

Company involved
EasyMile

3 source articles · read the reporting →

WF-LMTEHE11 Apr 2026

Waymo restricts freeway rides after robotaxis enter construction zones

Waymo has voluntarily recalled 3,871 robotaxis after some entered freeway construction zones in Phoenix and the Bay Area. The National Highway Traffic Safety Administration said the software may allow a vehicle to enter a closed construction zone, increasing crash risk. Waymo is developing a software fix to detect and avoid construction zones. No crashes or injuries were reported.

Company involved
Waymo
AI system involved
Waymo fifth-generation automated driving system

7 source articles · read the reporting →

WF-LYSPZN30 Sep 2024

Waymo driverless taxi blocked by men demanding passenger's number

A woman using a Waymo driverless taxi in San Francisco was trapped when two men blocked the vehicle and demanded her phone number. The autonomous car stalled, and the men persisted despite her protests. Waymo's rider support contacted her during the incident and followed up afterwards. The passenger described the experience as terrifying and warned others to be careful when riding alone.

Company involved
Waymo
AI system involved
Waymo

8 source articles · read the reporting →

WF-HN4TV23 Feb 2024

Waymo passengers felt trapped during pedestrian attack in San Francisco

A couple riding in a Waymo driverless car in San Francisco felt trapped when a pedestrian attempted to cover the vehicle's sensors. The passengers contacted Waymo support and were advised to remain inside the vehicle. The pedestrian eventually walked away, and the passengers were unharmed. Waymo stated that remaining inside is often the safest course of action during such an event.

Company involved
Waymo
AI system involved
Waymo Driver

1 source article · read the reporting →

Amazon uses algorithms to automatically fire Flex delivery drivers

Amazon's Flex delivery program uses automated algorithms with minimal human intervention to manage drivers, including rating their performance and terminating accounts. Drivers report being fired for reasons such as locked gates, bad weather, or failed selfie verifications, often without clear explanation. The system is opaque, and appeals are frequently unsuccessful, leaving drivers without income. Amazon acknowledges the system but denies unfair treatment.

Company involved
Amazon

5 source articles · read the reporting →

WF-HWCQXU16 Feb 2025

Waymo sued after robotaxi doors cyclist in San Francisco bike lane

Jenifer Hanki, 26, was cycling in a marked bike lane in San Francisco when a Waymo robotaxi pulled over and a passenger opened a door into her path, causing a collision. She alleges the vehicle's Safe Exit system failed to warn of her approach, and she suffered brain and spine injuries. Hanki has sued Waymo and Alphabet for negligence, battery, and emotional distress, and the case is pending in San Francisco County Superior Court. Waymo did not comment on the lawsuit but pointed to its overall safety record.

Company involved
Waymo
AI system involved
Waymo

1 source article · read the reporting →

WF-QCC5R811 Aug 2023

Cruise driverless cars stall in San Francisco, blocking traffic after Outside Lands festival

As many as 10 Cruise autonomous vehicles became immobilized on Grant Avenue in North Beach on Friday night due to wireless connectivity issues caused by the Outside Lands music festival. The cars blocked traffic, and officials noted that emergency vehicles would not have been able to pass. Cruise apologised and said it is investigating solutions. The incident occurred a day after the California Public Utilities Commission approved expanded robotaxi operations in the city.

Company involved
Cruise
AI system involved
Cruise driverless cars

1 source article · read the reporting →

WF-RZAFQ69 May 2026

Waymo rider trapped in robotaxi during vandalism attack in San Francisco

In May 2026, Sherman Watson was riding in a Waymo robotaxi in San Francisco when two men attacked the vehicle, smashing the windshield. The car stopped and remained stationary, trapping Watson inside for about 10 minutes while he feared for his life. Waymo's remote assistant called police but could not move the car. Watson later sought therapy and requested video footage from Waymo, which the company has not provided, citing the need for a police search warrant.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

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