ADP

What the automated decision is: Benchmarking and attrition prediction; recruitment screening

WF-P-000011

Made by

ADP, Inc.

About the vendor

• ADP, Inc. is headquartered in Roseland, NJ.
• ADP, Inc.'s chief executive is Maria Black (per Wikidata).
• ADP, Inc. reported revenue of $21.95bn for 2026.

Compliance & AI governance

As the company states it, in its SEC filings (tier A) or on its own website (tier B). Not checked against the certifying bodies.

Customers

• ADP, Inc.'s 10-K filed 2022-08-03: ADP serves over 990,000 clients and pays over 39 million workers in 140 countries and territories.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP states it has surpassed the 1 million client mark.

In its SEC filings

54 disclosures — 6 litigation · 1 regulators · 28 how it says it uses ai · 19 ai risks it names

Litigation

• ADP, Inc.'s 10-K filed 2023-08-03: ADP discloses a second putative class action complaint filed in May 2020 against TotalSource with similar ERISA claims, which has been dismissed.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP discloses a putative class action filed in May 2020 in the U.S. District Court for the District of New Jersey alleging ERISA violations relating to the ADP TotalSource Retirement Savings Plan; the company reached a $48 million settlement subject to court approval.
• ADP, Inc.'s 10-K filed 2026-08-05: A putative class action alleges that ADP and related defendants violated ERISA in connection with the ADP TotalSource Retirement Savings Plan’s fiduciary administrative and investment decision-making.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP discloses that in May 2020, two potential class action complaints were filed against it and related defendants alleging ERISA violations regarding the ADP TotalSource Retirement Savings Plan's fiduciary decisions.
• ADP, Inc.'s 10-K filed 2026-08-05: The company discloses a net charge of $18.0 million from a legal matter settled during the year ended 30 June 2026.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP discloses a non-recurring net legal settlement of $18.0 million.

Regulators

• ADP, Inc.'s 10-K filed 2026-08-05: The filing discloses that ADP is under tax examination by the IRS, several US states and India, with the tax years under examination varying by jurisdiction.

How it says it uses AI

• ADP, Inc.'s 10-K filed 2022-08-03: ADP DataCloud is an ML-powered workforce analytics platform that analyses HCM and compensation data to provide clients with workforce and business insights.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP builds AI into the core of how it orchestrates, governs and executes HR and pay processes.
• ADP, Inc.'s 10-K filed 2024-08-07: The next-gen HCM platform uses AI to tailor personalised experiences for each employee based on role, location, behaviours and anticipated need.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP Assist uses generative AI to validate payroll, resolve missing tax registrations, answer compliance questions, and simplify report creation.
• ADP, Inc.'s 10-K filed 2023-08-03: Skills Graph powers the Organizational Benchmarking Dashboard to compare organisational metrics against similar businesses.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP says it is increasingly leveraging AI and ML, including generative and agentic AI, in its solutions and service delivery.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP's Intelligent Self-Service solution uses predictive analytics and machine learning to proactively address common employee HR challenges.
• ADP, Inc.'s 10-K filed 2023-08-03: The ADP Mobile app incorporates machine learning-based recommendations to help employees find information and complete tasks.
• ADP, Inc.'s 10-K filed 2023-08-03: Artificial intelligence drives many key features of ADP's data products.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP builds AI into the core of its HR and pay processes to orchestrate, govern and execute them for real-world outcomes, and uses persona-based AI agents for employees, managers, HR and payroll practitioners.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP Assist AI Agents deliver persona-based agents for employees, managers, HR and payroll practitioners, informed by ADP's data advantage.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP states that ADP Assist, its AI-powered HCM agent, has been embedded in clients' workflows and expanded across payroll, benefits, HR, and compliance solutions.
• ADP, Inc.'s 10-K filed 2024-08-07: Generative AI is integrated within the Roll by ADP mobile-first solution to offer clients greater HR and payroll support with deeper insights.
• ADP, Inc.'s 10-K filed 2024-08-07: ADP Assist is a cross-platform solution powered by generative AI that transforms data into credible and actionable insights.
• ADP, Inc.'s 10-K filed 2023-08-03: The new user experience is powered by data and machine learning to provide intuitive workflows.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP believes that providing insights from data, including artificial intelligence and machine learning, will become increasingly important to the value of its solutions and services.
• ADP, Inc.'s 10-K filed 2024-08-07: AI and ML drive many key features of ADP DataCloud, the company's people analytics solution.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP DataCloud's Skills Graph uses large language models to extract and normalise skills, job titles, education and qualifications from unstructured data.
• ADP, Inc.'s 10-K filed 2023-08-03: Skills Graph powers the Candidate Profile Relevancy tool to score, assess and predict the best-fit candidates for a job opening, designed to minimise bias.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP states it deploys AI tools in its products and across sales, service, and research and development functions to improve client experience and drive internal productivity gains.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP is increasingly leveraging AI and machine learning in its solutions and is exploring integrating generative AI technologies to benefit clients and their employees.
• ADP, Inc.'s 10-K filed 2023-08-03: Roll by ADP uses an AI-powered chat interface to enable small businesses to run payroll in under a minute.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP's Model-Based Benchmarks use deep learning models to extract patterns from payroll records and job profiles to provide compensation benchmarks.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP states that it leverages AI in its solutions.
• ADP, Inc.'s 10-K filed 2026-08-05: The Pequity compensation management solution acquired in 2025 offers AI-enhanced insights for compensation planning.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP has established an AI & Data Ethics Committee to advise on compliance with AI and ML principles during product development.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP DataCloud's Skills Graph uses ML to infer skills and powers a candidate scoring tool and an organisational benchmarking dashboard.
• ADP, Inc.'s 10-K filed 2024-08-07: ADP launched ADP Assist, a cross-platform solution powered by generative AI, and provided service associates with new GenAI capabilities.

AI risks it names

• ADP, Inc.'s 10-K filed 2026-08-05: ADP identifies a risk from emerging AI legislation and self-regulatory frameworks that may impose obligations on how it develops and markets AI products.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP identifies the risk that AI could reduce employment levels, negatively impacting its business.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP identifies its ability to respond successfully to changes in technology, including artificial intelligence, as a factor that could cause actual results to differ materially from forward-looking statements.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP identifies the risk that cyberattack techniques are becoming more complex and sophisticated due to the use of AI.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP identifies the risk that current or future AI laws, regulatory requirements, or ethical considerations could constrain its ability to leverage AI and machine learning.
• ADP, Inc.'s 10-K filed 2026-08-05: The company identifies security or cyber breaches, including those resulting from artificial intelligence, as a risk factor.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP identifies risks from generative AI including accuracy, bias, transparency, security, and privacy, which could lead to reputational damage or litigation.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP warns that its use of AI introduces risks related to accuracy, bias, discrimination, transparency, security, and privacy, which could lead to regulatory investigations, litigation, and reputational damage.
• ADP, Inc.'s 10-K filed 2024-08-07: ADP identifies the risk that new AI legislation and self-regulatory frameworks may impose obligations on how it develops and markets AI-based products.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP identifies regulatory risk from AI legislation, including the EU Artificial Intelligence Act, which imposes requirements on providers of certain AI services.
• ADP, Inc.'s 10-K filed 2025-08-06: ADP warns that using AI tools may lead to the release of confidential or proprietary information, potentially limiting its ability to protect intellectual property rights.
• ADP, Inc.'s 10-K filed 2022-08-03: ADP identifies the risk that regulatory requirements or ethical considerations, including its own AI principles, could constrain its ability to leverage data for insights.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP notes that AI could lead to new HCM products that increase competition or render its own technology obsolete.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP identifies the risk that increased awareness of AI's potential negative effects, including bias and discrimination, may change social expectations and damage its reputation.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP warns that adopting AI technologies in its solutions may introduce novel security, data governance and operational risks.
• ADP, Inc.'s 10-K filed 2024-08-07: ADP identifies risks from generative AI including accuracy, bias, security, and privacy, and warns that inaccurate or biased data or outputs could lead to reputational damage or litigation.
• ADP, Inc.'s 10-K filed 2023-08-03: ADP identifies the risk of intellectual property infringement claims due to uncertainty over ownership and licence rights of AI algorithms and AI-generated content.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP cautions that threat actors are using AI to enhance cyberattacks, making them harder to detect and defend against.
• ADP, Inc.'s 10-K filed 2026-08-05: ADP notes that expanding its use of AI creates uncertainty regarding intellectual property ownership and license rights, potentially leading to infringement claims.

What the company itself told the SEC. A model found each passage and had to quote it exactly; a disclosed lawsuit is an allegation against the company, not a finding.

Products

ADP Workforce Now Recruitment

In court

13 cases name it as a party · filings from 2025

Where we have looked — 8 courts

Searched through CourtListener / RECAP, last read 2026-10-01:

• US federal district, appellate and bankruptcy dockets — 235 courts105 district, 14 appellate, 95 bankruptcy and 21 special federal courts
• published opinions, including state supreme and appellate courts — 384 courts, including 53 state supreme courts53 state supreme, 62 state appellate, 6 state trial and 28 state special courts, plus the federal courts above

County and municipal courts are not searched, and neither is anything outside the United States. A count of nought means we found nothing where we looked, not that nothing exists.

Courts this platform appears in: C.D. California · D. New Jersey · N.D. Georgia · S.D. Florida · S.D. Georgia · S.D. New York · United States Bankruptcy Court, M.D. North Carolina · United States Bankruptcy Court, N.D. Illinois

Verified deployments

56 employers publish vacancies on a ADP careers address. Which ones, and since when, is a Professional feature.