The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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41 incidents matching “Waymo” · public reporting

WF-YSKNCV6 Feb 2024

Waymo driverless car hits bicyclist in San Francisco intersection

On 6 February 2024, a Waymo driverless car collided with a bicyclist at a four-way intersection in San Francisco. The cyclist was obscured by a truck and the vehicle braked but could not stop in time. The cyclist sustained minor scratches and left the scene. Waymo stated it is contacting relevant authorities.

Company involved
Waymo

4 source articles · read the reporting →

San Francisco residents lose sleep over Waymo cars honking at night

Residents of San Francisco's South of Market neighbourhood report being repeatedly woken up by driverless Waymo vehicles honking at each other in a nearby parking lot, particularly around 4 a.m. The cars appear to honk while manoeuvring into spaces in between rides. Waymo says it has identified the cause and is working on a fix.

Company involved
Waymo

2 source articles · read the reporting →

Waymo Issues Voluntary Recall After Self-Driving Cars Illegally Pass School Buses

Waymo's self-driving vehicles illegally passed stopped school buses in Austin, Texas, on at least 19 occasions, including one where a student was still in the road. The Austin Independent School District reported the violations, and the National Highway Traffic Safety Administration opened an investigation. Waymo issued a voluntary software recall and claimed a November 2025 update fixed the issue, but the school district alleges at least five further violations occurred after the update. The recall does not remove vehicles from the road; Waymo will push further software fixes.

Company involved
Waymo
AI system involved
5th Generation Automated Driving System

3 source articles · read the reporting →

WF-SGOX7E23 Jan 2026

Federal Regulators' Waymo Investigation Gets New Documents After a Robotaxi Struck a Child - newsbreak.com

The National Highway Traffic Safety Administration opened Preliminary Evaluation PE26001 on 28 January 2026, five days after a Waymo robotaxi struck a child near an elementary school in Santa Monica, California. The agency's summary states the vehicle was operating autonomously with no safety operator present, during morning drop-off hours. The child emerged from behind a parked SUV and sustained minor injuries. The investigation targets Waymo's fifth-generation Automated Driving System and will examine whether the vehicle exercised appropriate caution given its proximity to a school at drop-off time.

Company involved
Waymo
AI system involved
5th Generation Automated Driving System

1 source article · read the reporting →

WF-FUD9Y227 Dec 2024

Waymo robotaxi and Serve delivery robot collide in Los Angeles

On December 27, 2024, a Waymo robotaxi and a Serve Robotics sidewalk delivery robot collided at an intersection in West Hollywood, Los Angeles. The Waymo vehicle was making a right turn when the Serve bot, under remote supervision, moved into the turning lane. The Waymo Driver system classified the bot as an inanimate object and applied hard braking, but made contact at 4 mph. Neither vehicle was damaged, and both companies stated they are working to avoid similar incidents in the future.

Company involved
Waymo and Serve Robotics
AI system involved
Waymo Driver and Serve delivery robot

1 source article · read the reporting →

WF-49ED4Z23 Jan 2026

Waymo Answered Federal Regulators About Hitting a 9-Year-Old. The Answers Are Fully Redacted. - Benzinga

The autonomous vehicle struck a 9-year-old girl near a school.

Company involved
Waymo
AI system involved
Waymo-operated Jaguar I-Pace

1 source article · read the reporting →

WF-JBF2G427 Aug 2026Japanese

Waymo and Zoox robotaxi test drivers report neck and back pain from sudden vehicle movements

WaymoとZooxのロボタクシー、試験運転手が急な動きで首や背中の痛みを訴える - Межа. Новини України.

Test drivers monitoring autonomous vehicles for Waymo and Zoox have reported sprains, back and neck pain, and whiplash-like symptoms after sudden vehicle movements. Long shifts and unpredictable acceleration, braking, and turns are contributing to physical strain. The issue highlights employee safety as robotaxi testing expands.

Company involved
Waymo and Zoox

1 source article · read the reporting →

WF-EZHF3P3 Sep 2026

Armed teenagers were travelling in a Waymo robotaxi – the car stopped of its own accord and called the police…

The robotaxi stopped and contacted emergency services after detecting passengers with weapons, resulting in police detaining two minors.

Company involved
Waymo
AI system involved
Waymo robotaxi

1 source article · read the reporting →

WF-4NBY2U13 May 2024

NHTSA investigation PE24016: Unexpected ADS behavior

Waymo's automated driving system exhibited unexpected behavior during driving.

Company involved
Waymo

1 source article · read the reporting →

WF-2AFF9H1 Jan 2025Japanese

US Robotaxis Plagued by Whiplash Injuries from Sudden Braking

米ロボタクシー、「いきなりブレーキ」でむち打ち続出 - 自動運転ラボ

Waymo and Zoox reported over 24 injury accidents involving test drivers in 2024-2025, mostly from sudden braking or system errors. Drivers suffered whiplash and other injuries, with some off work for over 150 days. Zoox recalled hundreds of vehicles due to braking problems.

Company involved
Waymo

1 source article · read the reporting →

WF-CZ5JNDKorean

Robo-taxi Sudden Braking Injures Test Driver: Over 20 Cases at Waymo, Zoox

로보택시 급제동에 시험 운전자 부상 '웨이모·죽스서 20건 넘어' - 오토헤럴드

A test driver was injured when a robo-taxi braked suddenly. There have been over 20 such incidents reported at Waymo and Zoox.

Company involved
Waymo
AI system involved
robotaxi

4 source articles · read the reporting →

WF-5OCHT823 Jan 2026

Waymo hands over documents in NHTSA’s child collision probe - TechCrunch

The robotaxi decided to brake and collided with a child pedestrian

Company involved
Waymo

1 source article · read the reporting →

WF-R9LNC11 Jan 2024Vietnamese

Many Self-Driving Car Test Drivers Injured

Nhiều tài xế thử nghiệm xe tự lái gặp chấn thương - VnExpress

Test drivers for autonomous vehicle companies Waymo and Zoox suffered over 20 injuries such as sprains, muscle strains, and neck pain in 2024 and 2025, according to OSHA data analyzed by TechCrunch. Transdev, which manages Waymo's test drivers, reported 16 injuries caused by sudden braking or swerving, while Zoox reported 8 cases linked to abrupt stops. Incidents included a driver whose hand was injured when a car suddenly reversed while parking, and another who was hurt after the vehicle braked sharply for children on a path, leading to extended leave.

Company involved
Waymo and Zoox

1 source article · read the reporting →

WF-GD1TYTJapanese

Waymo Self-Driving Car Collides with Oncoming Vehicle in Arizona

【電子版】米ウェイモの自動運転車、アリゾナ州で対向車と衝突 - 日刊工業新聞

A Waymo autonomous vehicle collided with an oncoming car in Arizona. The incident was reported by the Nikkan Kogyo Shimbun.

Company involved
Waymo

2 source articles · read the reporting →

While one American company runs half a million driverless rides a week using cameras, lidar and radar together, the other…

Waymo's co-chief executive argued publicly that camera-only autonomous driving is a dead end, without naming Tesla. Waymo runs about half a million fully driverless paid rides a week across 15 cities with no safety monitors, while Tesla's Austin robotaxi service logged 14 crashes in roughly 800,000 miles with a paid human still sitting in the front seat, a crash every 57,000 miles.

Company involved
Tesla
AI system involved
Tesla robotaxi service

1 source article · read the reporting →

WF-CNBR8522 Jun 2023

San Francisco officials complain of robotaxi interference with emergency responders

San Francisco's fire chief and police union have complained that Waymo and Cruise robotaxis are interfering with emergency responders, including driving into active scenes and blocking fire trucks. The fire chief says it is only a matter of time before a catastrophic injury or death occurs. The police union asked the California Public Utilities Commission to postpone a vote on expanding robotaxi services. The companies say they are working with officials and that most encounters are without issue.

Company involved
Waymo and Cruise

4 source articles · read the reporting →

Austin logs 8 robotaxi crashes as Tesla, Waymo grow Texas fleets - Yahoo

The autonomous vehicle collided with an e-bike rider, causing minor injuries.

Company involved
Avride
AI system involved
Avride autonomous vehicle

1 source article · read the reporting →

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