California EDD's automated fraud detection wrongly suspended 600,000 legitimate unemployment claims
In January 2021, the California Employment Development Department used Thompson Reuters automated batch review software to flag 1.1 million unemployment claims as potentially fraudulent. EDD stopped payments on those claims without prior notice. Later, over 600,000 were confirmed as legitimate after claimants used ID.me to verify their identity. The incident highlights the trade-off between fraud prevention and timely benefit access.
- Company involved
- California Employment Development Department (EDD)
- AI system involved
- Thompson Reuters Automated Batch Review
7 source articles · read the reporting →
BC Tribunal Confirms Companies Remain Liable for AI Chatbot-Created Information - Lexology
The AI chatbot provided inaccurate information to a user.
1 source article · read the reporting →
Air Canada liable for chatbot's misleading bereavement advice
Air Canada was found liable by the B.C. Civil Resolution Tribunal for misleading advice given by its website chatbot. The chatbot told a passenger they could retroactively claim a bereavement rate, but the airline later denied the claim. The tribunal ordered Air Canada to pay $812 in compensation, noting the airline's argument that the chatbot was a separate legal entity was 'remarkable'.
- Company involved
- Air Canada
- AI system involved
- Air Canada chatbot
10 source articles · read the reporting →
L'Observatoire de l'Europe uses AI to steal Euronews articles
Euronews reports that a site called L'Observatoire de l'Europe uses AI to generate a fake journalist named Jean Delaunay and automatically translate Euronews articles word-for-word, republishing them without permission. The site attributes all articles to the fake journalist. Euronews states that this happens daily and that the site will likely steal this article as well.
- Company involved
- L'Observatoire de l'Europe
6 source articles · read the reporting →
Alberta Progressive Tory Party removes AI-generated video after admitting it was bad
The Progressive Tory Party of Alberta posted a video on X that was generated using artificial intelligence. The party later removed the video and acknowledged that the AI-generated content was "bad" and "stilted". They stated they would reshoot the video with real party members. The account that posted the video no longer exists.
- Company involved
- Progressive Tory Party of Alberta
6 source articles · read the reporting →
King Features AI tool produces reading list recommending nonexistent books
King Features, a content syndication unit of Hearst, has acknowledged that a summer reading list it produced for newspapers was created with an AI tool and included books that do not exist. A freelance creator used the AI agent without disclosing it, contrary to King Features' policy. The Chicago Sun-Times, which published the section, removed it from its e-paper and said subscribers would not be charged.
- Company involved
- King Features
5 source articles · read the reporting →
Microsoft sued after MSN circulates AI-generated fake article accusing Irish broadcaster of sexual misconduct
Dave Fanning, an Irish DJ and talk show host, is suing Microsoft and BNN Breaking after MSN featured an AI-generated article falsely claiming he faced trial for alleged sexual misconduct. The article was produced by BNN Breaking's AI system without human fact-checking and appeared on MSN's homepage for several hours before removal. Fanning alleges defamation and reputational damage. The lawsuit is pending.
- Company involved
- Microsoft
- AI system involved
- BNN Breaking
6 source articles · read the reporting →
AI-generated article misstates Roadzen's Q1 revenue expectations
An AI-generated article on The Motley Fool incorrectly stated that Roadzen's analyst expectations for Q1 revenue were over $21 million, implying a revenue miss of more than 50%. Roadzen clarified that these figures were never issued by its covering analysts and that its actual revenue of $10.9 million was in line with estimates. The Motley Fool later corrected the article and added an editor's note acknowledging the error.
- Company involved
- The Motley Fool
4 source articles · read the reporting →
Center for Investigative Reporting Sues OpenAI, Microsoft Over Copyright
The Center for Investigative Reporting, publisher of Mother Jones and Reveal, has filed a lawsuit against OpenAI and Microsoft in federal court, alleging the companies used its copyrighted articles without permission or compensation to train their AI products. The nonprofit argues that the AI-generated summaries of its stories threaten journalism and violate the Copyright Act and the Digital Millennium Copyright Act. The case is pending in the U.S. District Court for the Southern District of New York.
- Company involved
- OpenAI and Microsoft
6 source articles · read the reporting →
RT launches AI-generated presenters without consistent disclosure
RT unveiled AI-generated 'journalists' Anastasia and Alexander on its Spanish-language channel RT Español. In 70% of the videos reviewed, the broadcasts failed to disclose that these presenters were artificial. The presenters covered a range of topics, including controversial and politically sensitive subjects, raising ethical concerns about transparency and potential manipulation of audiences.
- Company involved
- RT
- AI system involved
- Anastasia and Alexander (AI-generated presenters)
3 source articles · read the reporting →
Big Tech companies used YouTube videos to train AI without consent
Proof News found that subtitles from 173,536 YouTube videos were used by companies including Anthropic, Nvidia, Apple, and Salesforce to train AI models. The dataset, called YouTube Subtitles, was created by EleutherAI and published in 2020. Creators were not aware and some have expressed frustration, calling it theft. The companies have acknowledged using the dataset but argue it was publicly available.
- Company involved
- Anthropic, Nvidia, Apple, Salesforce, Bloomberg, Databricks
- AI system involved
- Claude, OpenELM
10 source articles · read the reporting →
Condé Nast accuses Perplexity of plagiarism in cease-and-desist letter
Condé Nast, the media conglomerate, sent a cease-and-desist letter to AI search startup Perplexity, accusing it of plagiarism for using content from its publications in AI-generated responses without permission. The letter demands that Perplexity stop using the content. Perplexity has been criticized for ignoring robots.txt and scraping content. The incident highlights ongoing tensions between publishers and AI companies over unauthorized use of content.
- Company involved
- Perplexity
- AI system involved
- Perplexity
4 source articles · read the reporting →
Taylor & Francis sells academic authors' research to Microsoft AI without consent
Academic authors have expressed shock after Taylor & Francis sold access to their research to Microsoft AI without informing them or offering additional payment. The authors allege they were not given the opportunity to opt out of the deal. The arrangement involves Microsoft using the research to train its AI systems. The authors have not received any compensation for the use of their work.
- Company involved
- Taylor & Francis
- AI system involved
- Microsoft AI
3 source articles · read the reporting →
Irish DPC takes Twitter to court over using user data to train Grok AI
The Irish Data Protection Commission has initiated High Court proceedings against Twitter International Unlimited Company over concerns that the company is processing personal data of millions of European X users to train its Grok AI system without adequate consent. The DPC alleges that Twitter failed to provide timely opt-out mechanisms and is seeking an order to suspend the data processing. Twitter denies any wrongdoing.
- Company involved
- Twitter International Unlimited Company
- AI system involved
- Grok
10 source articles · read the reporting →
Thomson Reuters wins copyright lawsuit against AI startup Ross Intelligence
In 2020, Thomson Reuters filed a copyright lawsuit against legal AI startup Ross Intelligence, alleging that Ross reproduced materials from its Westlaw legal research service. In February 2025, a US District Court judge ruled in Thomson Reuters' favor, finding that Ross infringed copyright and that fair use did not apply. Ross Intelligence had shut down in 2021 due to litigation costs.
- Company involved
- Ross Intelligence
- AI system involved
- Ross Intelligence
4 source articles · read the reporting →
Tennessee's TennCare Connect algorithm illegally denied thousands Medicaid benefits
A U.S. District Court judge ruled that Tennessee's TennCare Connect system, built by Deloitte for over $400 million, illegally denied thousands of low-income residents and people with disabilities Medicaid and disability benefits due to programming and data errors. The system automatically terminated coverage without properly considering eligibility for all available programs. A class action lawsuit filed in 2020 resulted in the ruling.
- Company involved
- TennCare (Tennessee Medicaid)
- AI system involved
- TennCare Connect
10 source articles · read the reporting →
Vanderbilt, Northwestern and University of Texas stop using Turnitin AI detector over false cheating accusations
Several US universities, including Vanderbilt, Northwestern and the University of Texas, have stopped using Turnitin's AI detection tool over concerns that it falsely marks student essays as written by ChatGPT. Vanderbilt estimated that the tool's 1% false-positive rate could have wrongly labelled about 750 of 75,000 papers submitted last year. A Texas professor came under fire for failing half his class after the software identified their essays as AI-generated. Turnitin said its technology is not meant to replace educators' professional discretion.
- Company involved
- Multiple universities (Vanderbilt University, Northwestern University, University of Texas)
- AI system involved
- Turnitin's AI detection tool
9 source articles · read the reporting →
Publishers sue AI startup Cohere over alleged copyright infringement
A consortium of 14 publishers including Condé Nast, The Atlantic, and Forbes filed a lawsuit against Cohere, alleging that the generative AI startup engaged in massive, systematic copyright infringement by using at least 4,000 copyrighted works to train its AI models and display large portions of articles, harming referral traffic. Cohere denied the allegations, calling the lawsuit misguided and frivolous.
- Company involved
- Cohere
- AI system involved
- Cohere's AI models
8 source articles · read the reporting →
Deloitte software glitches wrongly remove Texans from Medicaid
Advocacy groups filed a complaint with the Federal Trade Commission alleging that Deloitte's eligibility software, TIERS, used by Texas Medicaid, wrongly disenrolled qualified recipients due to glitches. Nearly 1.8 million Texans lost coverage after the pandemic pause ended, with many errors attributed to procedural issues but some linked to system malfunctions. Deloitte denies the claims, while the state says it restored care for at least 90,000 people. The FTC has not yet responded to the complaint.
- Company involved
- Texas Health and Human Services Commission
- AI system involved
- TIERS
6 source articles · read the reporting →
Apple Intelligence generates false BBC news alert about suicide
On 13 December 2024, Apple's new generative AI feature, Apple Intelligence, generated a false news alert attributing it to the BBC, claiming the suicide of Luigi Mangione. The BBC complained to Apple. Reporters Without Borders (RSF) urged Apple to remove the feature, citing risks to reliable journalism.
- Company involved
- Apple
- AI system involved
- Apple Intelligence
7 source articles · read the reporting →
Philip Morris accused of using AI to rig EU tobacco consultation responses
Dutch broadcasters Pointer and NOS allege that Philip Morris International used an AI-powered platform, 'Your Voice, Your Choice', to generate responses to the European Commission's public consultation on tobacco legislation. The platform offered pre-defined responses and AI assistance, leading to an estimated 30 per cent of all responses being AI-generated. Philip Morris denies wrongdoing, stating that users retained full control and that anti-tobacco lobbyists are attempting to discredit legitimate participation. The incident raises concerns about the integrity of EU democratic processes.
- Company involved
- Philip Morris International
- AI system involved
- Your Voice, Your Choice
4 source articles · read the reporting →
TransUnion AI tenant screening denied 75-year-old man apartment due to mistaken littering conviction
Chris Robinson, then 75, applied for a senior living apartment in California. The property manager used an AI screening program from TransUnion, which assigned him a low score based on a mistaken conviction for littering that belonged to a different person with the same name in Texas. Robinson lost the apartment and his application fee. A federal class-action lawsuit against TransUnion moved toward a $11.5 million settlement in 2023.
10 source articles · read the reporting →
Yale Suspends Scholar After AI News Site Accuses Her of Terrorist Link
Helyeh Doutaghi, a scholar at Yale Law School, was placed on administrative leave and barred from campus after an AI-powered news site published allegations linking her to Samidoun, a group the U.S. has designated as funding terrorism. Yale officials cited the allegations as the reason for the suspension. Doutaghi's lawyer denies she is a member of Samidoun. The incident highlights the potential harm of AI-generated content on individuals' reputations and employment.
- Company involved
- Yale University
2 source articles · read the reporting →
Steve Rosenbaum's Book Retracted After AI-Generated Quotes Found
Steve Rosenbaum's book 'The Future of Truth' was found to contain AI-generated and misattributed quotes. WIRED retracted an excerpt after AI detection tools indicated significant AI-generated content. Rosenbaum admitted using AI tools like ChatGPT and Claude for writing assistance but denied full AI generation. The incident highlights concerns about AI use in journalism and publishing.
- Company involved
- BenBella Books
- AI system involved
- ChatGPT, Claude, and other AI writing tools
2 source articles · read the reporting →
