The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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214 incidents matching “Google” · public reporting

WF-9SBW5J16 Mar 2026

Tehran Times spreads AI-generated fake satellite image of destroyed US base

Tehran Times, an Iranian state-aligned news outlet, posted on X an AI-generated satellite image that falsely claimed to show a completely destroyed US radar base in Qatar. The image was actually a manipulated version of a Google Earth image of a US base in Bahrain, and it garnered millions of views across social media. Researchers warn that such AI-enabled disinformation during wartime can influence public opinion and have real-world security implications. The incident highlights the growing challenge of distinguishing authentic satellite imagery from AI-generated fakes.

Company involved
Tehran Times

2 source articles · read the reporting →

WF-ZWJ4AE1 Nov 2025

Shilpa Shetty sues platforms over AI deepfakes and identity misuse

Actor Shilpa Shetty Kundra has filed a lawsuit in the Bombay High Court against 28 defendants, including Amazon, Flipkart, Meta, Google, and X Corp, alleging that AI tools were used to create deepfake videos and voice clones portraying her in obscene and defamatory contexts without consent. She also claims that e-commerce sites sold products using her name and image, falsely implying endorsement. The suit seeks injunctions, takedown of infringing content, and damages of ₹5 lakh, alleging violations of her personality rights under the Indian Constitution and Copyright Act. The case is pending.

1 source article · read the reporting →

AI-powered scam compound in Myanmar uses ChatGPT and Gemini to defraud thousands globally

Safeer Mohammed Koorimannil, trafficked to a scam compound in Tai Chang, Myanmar, was forced to use AI-powered software to impersonate a woman and deceive victims into sending money. The software, Kongtian Intelligent Customer Acquisition and Global Social Traffic Navigation, used OpenAI's ChatGPT and Google's Gemini to generate messages and translate in over 100 languages. Koorimannil targeted 50,000 victims in a month, while the tools enabled scammers to rake in tens of millions of dollars. U.S. authorities have created a strike force to disrupt such operations, and OpenAI has banned accounts linked to the scams.

Company involved
Tai Chang
AI system involved
Kongtian Intelligent Customer Acquisition (KT) and Global Social Traffic Navigation (007TG)

2 source articles · read the reporting →

WF-TMPY8A31 Jul 2026

YouTube Mistakenly Penalizes Popular Science Channel Kurzgesagt For AI-Generated Slop - Kotaku

YouTube's AI detection system flagged and penalized a human-made video from the Kurzgesagt channel as AI-generated content, reducing its visibility and viewership.

Company involved
YouTube
AI system involved
YouTube's automatic AI detection tools

1 source article · read the reporting →

WF-UCV672Japanese

AI-Written Complaint and Press Release in Pro Se Lawsuit Surprises Reporter

訴状もプレスリリースも「AIだのみ」 弁護士つけずに〝本人訴訟〟 驚いて取材すると… - dメニューニュース

A man relied entirely on AI to draft a lawsuit and a press release, then filed a pro se complaint against a yakiniku restaurant. He alleged the restaurant served him cold noodles that had fallen into a drain and sought 30,000 yen in damages. Even the decision to contact reporters was made with AI guidance.

AI system involved
Gemini

1 source article · read the reporting →

WF-NQYFZX1 Aug 2019

YouTube sued by LGBT creators over alleged algorithmic discrimination

A class action lawsuit filed by 12 LGBT YouTubers alleges that YouTube's algorithm discriminates against their content by demonetizing, age-restricting, and limiting the visibility of videos. The plaintiffs claim the automated system makes decisions within moments of upload, without human review, and that YouTube has failed to address the bias. The lawsuit, which includes a recording of a YouTube manager citing 'the gay thing' as a reason for restricting content, seeks systemic change and transparency.

Company involved
YouTube

1 source article · read the reporting →

WF-7NSYZP26 Nov 2017

YouTube autocomplete algorithm suggested child sexual abuse phrases

YouTube's search autofill algorithm suggested pedophiliac phrases such as 'how to have s*x with your kids' to users searching for 'how to have'. Dozens of users reported the disturbing results. YouTube acknowledged the issue, removed the autocomplete suggestions, and said it is investigating the cause, which may be a coordinated trolling campaign.

Company involved
YouTube
AI system involved
YouTube autocomplete algorithm

10 source articles · read the reporting →

WF-V7VM4R1 Dec 2014

YouTube's Algorithm Radicalised Caleb Cain, Leading to Far-Right Extremism

Caleb Cain, a liberal college dropout, turned to YouTube for self-help and was recommended videos by far-right creators like Stefan Molyneux. Over nearly five years, the platform's recommendation algorithm fed him increasingly extreme content, leading to his radicalisation. He eventually renounced the alt-right and spoke out about his experience, while YouTube announced policy changes to limit extremist content.

Company involved
YouTube
AI system involved
YouTube recommendation algorithm

2 source articles · read the reporting →

YouTube Algorithm Pushes Eating Disorder Content to Teen Girls, Study Finds

A study by the Center for Countering Digital Hate found that YouTube's recommendation algorithm pushes eating disorder and self-harm content to teen girls. When users show interest in weight loss, nearly 70% of recommended videos worsen body image anxieties. Two teen girls interviewed by CBS News say the platform's recommendations contributed to their anorexia, leading to hospitalizations and long-term treatment. YouTube says it works with experts to refine its approach, but the study found that only 18 of 100 flagged harmful videos were removed or age-restricted. Lawsuits allege YouTube knowingly perpetuates eating disorders.

Company involved
YouTube
AI system involved
YouTube recommendation algorithm

1 source article · read the reporting →

WF-CAJKXR9 Feb 2025

AI-generated Facebook pages mislead New Zealanders with fake news

A 1News investigation found at least 10 Facebook pages, including 'NZ News Hub', using AI to rewrite legitimate news stories and pair them with unlabelled, fabricated images. The pages dramatised events, manipulated photos of real people including a deceased minor, and attracted thousands of followers. Authorities warned the public about the pages, and experts said they blur the line between real and fake news, eroding trust in media. The page disappeared from Facebook after 1News contacted Meta.

Company involved
NZ News Hub
AI system involved
ChatGPT

1 source article · read the reporting →

AI chatbots found giving inaccurate financial advice to UK consumers

A Which? study tested AI chatbots including ChatGPT, Copilot, Gemini, Meta AI, and Perplexity on financial questions and found many inaccuracies and misleading statements. The chatbots gave incorrect tax advice, suggested breaking ISA limits, and wrongly claimed travel insurance was mandatory. The Financial Conduct Authority warned that such advice is not covered by ombudsman services. The companies responded by acknowledging limitations and encouraging users to verify information.

Company involved
Meta, OpenAI, Microsoft, Google, Perplexity
AI system involved
Meta AI, ChatGPT, Copilot, Gemini, Perplexity

1 source article · read the reporting →

WF-U2BZCH1 Dec 2024

BBC study finds AI chatbots produce inaccurate news summaries

A BBC study found that four major AI chatbots – ChatGPT, Copilot, Gemini and Perplexity – produced inaccurate summaries of BBC news articles. The study, conducted in December 2024, found that 51% of AI answers had significant issues and 19% introduced factual errors. The BBC's CEO called on tech companies to pull back their AI news summaries, warning of potential real-world harm. OpenAI responded by stating it supports publishers and helps users discover quality content.

Company involved
OpenAI, Microsoft, Google, Perplexity
AI system involved
ChatGPT, Copilot, Gemini, Perplexity

5 source articles · read the reporting →

NewsGuard Study Finds AI Chatbots Spreading Russian Disinformation

A NewsGuard study found that popular AI chatbots, including OpenAI's ChatGPT-4 and Meta AI, frequently regurgitated Russian disinformation. Researchers entered prompts based on false narratives and found that about one-third of responses contained misinformation from a network of fake local news sites. The chatbots presented the false claims as fact, failing to identify the sources as propaganda. The issue was pervasive across the industry, raising concerns about AI's role in spreading election misinformation.

Company involved
OpenAI, Meta, Microsoft, Anthropic, Google, Mistral, and others
AI system involved
Various large language models including ChatGPT-4, Grok, Mistral, Copilot, Meta AI, Claude, Gemini

4 source articles · read the reporting →

WF-JBCO7J24 Oct 2023

Four commercial large language models perpetuate race-based medical misconceptions

A study published in npj Digital Medicine tested four commercial large language models (Bard, ChatGPT, GPT-4, and Claude) for their tendency to propagate discredited race-based medical beliefs. When asked about kidney function, lung capacity, and skin thickness, the models sometimes endorsed debunked racial differences, particularly affecting Black patients. The study concludes that these biases pose a potential hazard and urges caution before using such models in clinical decision-making.

Company involved
Not named in article (refers to commercial LLMs generically as Google's Bard, OpenAI's ChatGPT and GPT-4, and Anthropic's Claude)
AI system involved
Bard, ChatGPT, GPT-4, Claude

6 source articles · read the reporting →

WF-AEDSHV27 Dec 2025

Deepfake videos of George Will spread misinformation about Trump and Supreme Court

In late December 2025, multiple YouTube channels circulated deepfake AI-generated videos falsely depicting conservative columnist George Will commenting on President Trump and Supreme Court rulings. The videos manipulated genuine interview footage of Will to alter his mouth movements and audio, fabricating claims such as a non-existent Supreme Court deadline for Trump to produce financial documents. Some uploads included synthetic content labels or disclaimers, but these were not prominently displayed.

Company involved
YouTube
AI system involved
YouTube

1 source article · read the reporting →

WF-R24QSX1 Jan 2021

Machine-translated junk articles flood Greenlandic Wikipedia, harming language

Kenneth Wehr, who manages the Greenlandic-language Wikipedia, found that virtually all articles had been created by non-speakers using machine translators, resulting in error-filled pages. He deleted almost everything. The problem extends to other vulnerable languages, creating a cycle where AI models train on poor translations and produce worse output.

Company involved
Wikimedia Foundation
AI system involved
Wikipedia

6 source articles · read the reporting →

AI chatbots recommended unlicensed casinos to UK users

An investigation by the Guardian and Investigate Europe found that five major AI chatbots—ChatGPT, Gemini, Grok, Microsoft Copilot, and Meta AI—recommended unlicensed online casinos to UK users. Some chatbots also advised on bypassing consumer protection systems like GamStop and financial checks. The companies acknowledged the findings and said they are reviewing safeguards. Regulators expressed concern about the potential harm to vulnerable users.

Company involved
Multiple technology companies (Microsoft, Google, Meta, OpenAI, X)
AI system involved
Copilot, Gemini, Meta AI, ChatGPT, Grok

5 source articles · read the reporting →

AI Moderation Tools Sexualize Women's Photos, Leading to Shadowbanning

An investigation by The Guardian found that AI content moderation tools used by social media platforms like Instagram and LinkedIn exhibit gender bias, falsely classifying photos of women in everyday situations as sexually explicit. Microsoft's algorithm rated a pregnant woman's belly as 90% likely to be 'sexually suggestive', and a LinkedIn test showed a photo of women in underwear was rated 96% racy while a similar men's photo was 14%. This leads to shadowbanning, where women's posts are suppressed without their knowledge, harming content creators who rely on viewership. Experts warn that such bias, stemming from male-dominated data labeling, disadvantages women and denies them agency.

Company involved
Instagram and LinkedIn

3 source articles · read the reporting →

Jailbreak bypasses safety guardrails on ChatGPT, Claude, Gemini

Security researchers at HiddenLayer discovered a prompt injection technique called the Policy Puppetry Attack that can bypass safety guardrails on major AI models including ChatGPT, Claude, and Gemini. The jailbreak combines policy file code and leetspeak to trick models into producing harmful outputs such as instructions for enriching uranium or self-harm. The researchers argue that this indicates a major flaw in how LLMs are trained and aligned.

AI system involved
ChatGPT, Claude 3.7, Gemini 2.5

5 source articles · read the reporting →

WF-QY8DEQ26 Jun 2025

Hanoi students caught using AI to cheat in graduation exam

Two students in Hanoi used mobile phones to photograph questions from the national high school graduation exam and submitted them to AI apps like StudyX, Gemini, and ChatGPT for answers. Proctors detected the cheating, and the students were suspended. Hanoi police are investigating the incident, which has raised concerns about exam security and integrity. The students face disqualification and possible administrative or criminal penalties.

AI system involved
StudyX, Gemini, ChatGPT

2 source articles · read the reporting →

WF-KKP05Q23 Aug 2026

Journalists Filed Lawsuits Against Apple, Amazon, and Other Companies Over Use of Their Voices for AI - Судово-юридична газета

Nine major technology companies, including Apple, Amazon, Meta Platforms, Microsoft, Nvidia and Samsung, face a class action in Chicago federal court alleging they harvested users' recordings without permission to train artificial intelligence models. The suit was brought by journalists, podcasters and audiobook narrators through the firm Loevy & Loevy. Named plaintiffs include Chicago journalist Carol Marin and Pulitzer Prize winners Yohance Lacour and Alison Flowers. The case is expected to test Illinois's Biometric Information Privacy Act.

Company involved
Apple, Amazon, and other companies
AI system involved
Adobe Firefly; Google Voicebox, MMS, SeamlessM4T, Google Cloud Text-to-Speech, Gemini Live, NotebookLM Audio Overviews, YouTube auto-dubbing, Google Assistant; Meta Voicebox, MMS, SeamlessM4T; Amazon commercial voice models; Nvidia, ElevenLabs, Samsung, Apple AI voice models

5 source articles · read the reporting →

Nigerian Terrorist Group Uses AI Chatbots for Bomb-Making

กลุ่มก่อการร้ายในไนจีเรียใช้แชทบอท AI ช่วยในการสร้างระเบิด - Vietnam.vn

Cambridge University research shows that Boko Haram militants in Nigeria used AI chatbots like ChatGPT, Gemini, and Grok to help manufacture bombs and plan attacks. The study, based on interviews with 27 former members, found that AI was employed before, during, and after operations, with some factions setting up specialized AI units. Around 10 of those interviewed reported using AI for explosives, and the technology was also used to analyze surveillance footage and identify unfamiliar weapons.

Company involved
Boko Haram (ISWAP and JAS factions)
AI system involved
ChatGPT, Claude, Gemini, Grok, Meta AI, DeepSeek

1 source article · read the reporting →

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