The record

Where automated decisions went wrong

Incidents gathered from public reporting around the world. Each one links to the articles it came from. None of it is a finding that anyone broke the law.

Reports people file about their own experience are not shown here and never will be without their agreement. Tell us what happened to you.

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237 incidents closest to “Motorola Solutions” · matched on meaning · public reporting

Joliet police lieutenant charged with felony computer tampering of Flock Safety program - Shaw Local

A Joliet police lieutenant is charged with felony computer tampering, accused of using the Flock license-plate reader system to flag a female officer's vehicle as wanted, stolen or driven recklessly, which could have led to police stops.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

Docomo Pacific CEO's mother targeted in AI voice cloning scam

Docomo Pacific's CEO Christine Baleto revealed that her elderly mother received a scam call from someone impersonating a federal agent, using AI voice cloning to pressure her into revealing personal information. The caller threatened to send agents to her home if she did not comply. Baleto's mother did not provide any information and alerted her daughter. Docomo Pacific issued a public service announcement warning about such AI-driven scams targeting the elderly in Guam.

2 source articles · read the reporting →

WF-EBCCF530 Jun 2020

Miami Police Used Clearview AI to Identify Protester

NBC 6 Investigators revealed that Miami Police used the facial recognition program Clearview AI to identify Oriana Albornoz, a 25-year-old woman, as the person accused of throwing rocks at officers during a protest on May 30, 2020. She was arrested a month later and charged with battery on a police officer; her attorney said he was unaware police had used the technology, as it was not disclosed in the arrest report. The police department acknowledged using Clearview AI to identify violent protest suspects after the fact, but stated they do not surveil peaceful protesters. The case is ongoing, with Albornoz pleading not guilty.

Company involved
Miami Police Department
AI system involved
Clearview AI

4 source articles · read the reporting →

Florida cop on leave in Flock probe after TCPalm questioned searches - Treasure Coast News

A Florida police officer was placed on leave after TCPalm questioned the officer's searches of Flock license-plate data on people's movements.

Company involved
Flock Safety
AI system involved
Flock Safety

1 source article · read the reporting →

Google's Waze App Blocks Wildfire Escape Route in Los Gatos, Residents Say

Residents of historic neighborhoods in Los Gatos, California, allege that Google's Waze navigation app is routing heavy beach traffic through their streets, blocking the only wildfire evacuation route. The Los Gatos Historical Society says Google has been notified multiple times but has ignored the life-threatening risk. A U.S. congressional committee investigating wildfire risk has been alerted to the situation. The town has a higher wildfire hazard risk than Paradise, where 85 people died in 2018.

Company involved
Google
AI system involved
Waze

2 source articles · read the reporting →

WF-SH1YQXArabic

Waymo Self-Driving Taxis Proactively Report to Police After Discovering Passenger Hiding a Gun

قامت سيارات الأجرة ذاتية القيادة من شركة Waymo بإبلاغ الشرطة بشكل استباقي بعد اكتشافها أن أحد الركاب كان يخفي مسدساً.…

A Waymo self-driving taxi in San Francisco detected two teenage passengers carrying an unidentified AR-15 rifle loaded with ammunition. The vehicle automatically stopped and alerted police, leading to the arrest of the two teenagers. Waymo stated that its system can identify violations of its terms of service, including carrying weapons, and will proactively notify police.

Company involved
Waymo

1 source article · read the reporting →

WF-GZDT761 Jul 2024

Former Police Officer Sentenced to 5 Years After Misusing Flock Cameras To Stalk Ex-Girlfriend - Texas Scorecard

Former officer used Flock cameras to surveil and stalk his ex-girlfriend, her family members, and other romantic interests.

Company involved
Flock Safety

1 source article · read the reporting →

WF-WWQVJ130 Sep 2026

Two Florida deputies arrested for Flock, ALPR abuse after TCPalm query - Yahoo

The Flock ALPR system was used by deputies to track the locations of a woman and a teenage girl for personal, non-law-enforcement purposes.

Company involved
Pinellas County Sheriff's Office
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

New Meta smart glasses class action gives employers a reason to write the policy they've been puttin - hcamag.com

The smart glasses recorded bystanders without their consent and sent the footage to Meta for AI training.

Company involved
Meta Platforms
AI system involved
Meta AI-enabled Ray-Ban and Oakley smart glasses

1 source article · read the reporting →

Five Indianapolis officers charged following The Post’s reporting on Flock misuse - The Washington Post

Police officers conducted unauthorized searches on individuals' license plate data.

Company involved
Flock Safety
AI system involved
Flock

1 source article · read the reporting →

Senate hearing targets Flock Safety as officers face misuse charges - FOX 5 Atlanta

The system incorrectly linked Lindsey Isaacs's vehicle to a fatal crash scene, leading to her wrongful arrest and 13-day detention.

Company involved
Flock Safety
AI system involved
Flock Safety automated license plate reader

1 source article · read the reporting →

WF-BMN0L918 Aug 2026

Temple Police officer resigns after internal investigation into misuse of Flock Safety automatic license plate reader system - tdtnews.com

An officer conducted an unauthorized search of the Flock Safety automatic license plate reader system without a legitimate law enforcement purpose.

Company involved
Temple Police Department
AI system involved
Flock Safety automatic license plate reader (ALPR) system

1 source article · read the reporting →

WF-37U45J1 Nov 2023

Fort Myers man falsely arrested; lawsuit says AI program is to blame - WINK News

Police falsely arrested an innocent man due to a facial recognition misidentification

Company involved
Jacksonville Beach Police Department
AI system involved
FACESNXT

1 source article · read the reporting →

WF-FQ7P1O1 Aug 2021

Lawsuit claims facial recognition program led to wrongful arrest - FOX 2

Identified Christopher Gatlin as a suspect in an assault, leading to his arrest and 17 months in jail.

Company involved
St. Louis County Police Department
AI system involved
Rekognition

1 source article · read the reporting →

WF-8RC0AT1 Oct 2025

Kingsville police officer resigns after investigation into alleged Flock camera misuse - Yahoo

Kingsville police officer resigns after investigation into alleged Flock camera misuse Yahoo

Company involved
Kingsville Police Department
AI system involved
Flock camera system

1 source article · read the reporting →

Whiteside County sergeant misused license plate reader data, resigned; state police reviewing case: Sheriff - Shaw Local

The system collected license plate data on vehicles, and the sergeant accessed it without a legitimate law enforcement purpose.

Company involved
Flock Safety
AI system involved
Flock Safety ALPR

1 source article · read the reporting →

WF-QGL9US27 May 2026

Boulder police chief faces class action over Flock cameras' warrantless surveillance - Courthouse News

The system captured and stored license plate data and vehicle movements of Boulder residents and commuters, making it searchable by law enforcement without a warrant.

Company involved
Boulder Police Department
AI system involved
Flock Safety

1 source article · read the reporting →

Trial of live facial recognition in London stations leads to a false positive and no arrests - AOL.ca

Trial of live facial recognition in London stations leads to a false positive and no arrests AOL.ca

1 source article · read the reporting →

Former Emerson officer accused of misusing Flock camera system - wrganews.com

The Flock camera system captured license plate data of individuals.

Company involved
Acworth Police Department
AI system involved
Flock Safety System

1 source article · read the reporting →

NC police officer allegedly used Flock license plate cameras to track boyfriend's ex-wife - ABC11 News

The system tracked the location of the boyfriend's ex-wife.

Company involved
Mooresville Police Department
AI system involved
Flock

1 source article · read the reporting →

Decatur police officer under investigation for alleged misuse of Flock cameras - 256 Today

Decatur police officer under investigation for alleged misuse of Flock cameras 256 Today

Company involved
Flock
AI system involved
Flock cameras

1 source article · read the reporting →

WF-IGDMEM1 Jun 2024

What the McDonald’s AI failure reveals about AI agent mistakes - cio.com

The system took and processed customer food orders at the drive-thru, resulting in incorrect orders for some customers.

Company involved
McDonald’s

1 source article · read the reporting →

WF-78F5YG31 May 2020

Chicago Police Used Altered ShotSpotter Evidence in Murder Case

In May 2020, ShotSpotter sensors detected a sound in Chicago and initially classified it as a firework. After police requested re-analysis, a ShotSpotter analyst manually reclassified the sound as a gunshot. The altered evidence was used to charge Michael Williams with murder. Williams' public defender filed a motion challenging the evidence's validity, and prosecutors subsequently withdrew the ShotSpotter evidence.

Company involved
Chicago Police Department
AI system involved
ShotSpotter

3 source articles · read the reporting →

WF-VDYW5W1 Jan 2017

FTC charges Ring with illegal surveillance and security failures

The Federal Trade Commission charged Ring, a home security camera company, with compromising customer privacy by allowing employees to access private videos and failing to prevent hackers from taking control of cameras. Hackers accessed approximately 55,000 U.S. customers' accounts, harassing individuals including children and the elderly. The proposed order requires Ring to pay $5.8 million in refunds and implement security measures.

Company involved
Ring LLC
AI system involved
Ring cameras

10 source articles · read the reporting →

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